{"id":623,"date":"2021-11-21T01:32:27","date_gmt":"2021-11-20T18:32:27","guid":{"rendered":"https:\/\/rocketpocket.id\/?page_id=623"},"modified":"2024-01-26T10:19:57","modified_gmt":"2024-01-26T03:19:57","slug":"faq","status":"publish","type":"page","link":"https:\/\/whiz.id\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"623\" class=\"elementor elementor-623\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-62cf61c2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"62cf61c2\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_bottom&quot;:&quot;tilt&quot;}\">\n\t\t\t\t\t<div class=\"elementor-shape elementor-shape-bottom\" aria-hidden=\"true\" data-negative=\"false\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 1000 100\" preserveaspectratio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M0,6V0h1000v100L0,6z\"\/>\n<\/svg>\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-79bec69f\" data-id=\"79bec69f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8f7c177 elementor-widget elementor-widget-heading\" data-id=\"8f7c177\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Frequently Asked Questions<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6e711dbb elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6e711dbb\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c6dad60\" data-id=\"c6dad60\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1c379fb8 elementor-widget elementor-widget-accordion\" data-id=\"1c379fb8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-4731\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-4731\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What is Whiz?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-4731\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-4731\"><p>Whiz is Indonesia\u2019s first All-In-One App built for Gen Z, With Whiz, Gen Z can stash, transact and manage their money effortlessly.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-4732\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-4732\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Who is Whiz for?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-4732\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-4732\"><p>Gen Zers. The app has been built with Gen Z in mind, though we have note that sometimes parents have come onto the app to provide additional support to their children.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-4733\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-4733\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">I don\u2019t have a KTP yet, can I use Whiz?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-4733\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-4733\"><p>Fret not! Everyone of all ages can use Whiz.<br \/>To enjoy additional benefits like -<br \/>\u2013 Increased wallet balance to 20 Million IDR<br \/>\u2013 Balance protection against fraud,<br \/>simply invite your parents to create and link account. Refer to 'How to link to a Parent or a Child?'<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-4734\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-4734\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Is Whiz an e-wallet? How is it different than the other e-wallets?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-4734\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-4734\"><p>In short, yes, Whiz is powered by an electronic money license from Bank of Indonesia.<\/p><p>We are different than other e-wallets in that -<br \/>1. We are Indonesia\u2019s first All-In-One App built for Gen Z. With Whiz's features, Gen Z can stash, transact and manage their money effortlessly.<br \/>2. No monthly fees at all<br \/>3. Even without KTP, one can enjoy additional benefits like - <br \/>\u2013 FREE transfers<br \/>\u2013 Increased wallet balance to 20 Million IDR<br \/>\u2013 Balance protection against fraud,<br \/>by simply inviting your parents to create and link account.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-4735\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-4735\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Is there a monthly fee to use Whiz?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-4735\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-4735\">No, there is no monthly fees at all.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-4736\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-4736\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Is Whiz secured?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-4736\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-4736\"><p>Yes, Whiz is safe &amp; secured given:<\/p><ul><li>For Wallet Balance feature, it has e-Money license by Bank Indonesia (BI)<\/li><li>All users money will be put in approved banks<\/li><li>Bank-grade encryption and authentication system<\/li><li>Balance protection on fraudulent activities*<\/li><\/ul><p>*Applies to verified users (KYC) where fraudulent activity against Whiz accounts occurs outside of the user&#039;s control.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-4737\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-4737\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Is Whiz licensed?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-4737\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-4737\"><p>As a Payment Service Provider\/ Penyelenggara Jasa Pembayaran (PJP), Whiz is under the supervision of Bank Indonesia.<\/p><p>Whiz (on behalf of PT MidazPay Digital Indonesia) has a license from Bank Indonesia as a Payment Service Provider\/ Penyelenggara Jasa Pembayaran (PJP) with license number 23\/734\/DKSP\/Srt\/B. The scope of activities for Whiz is: Electronic Money Issuance, Fund Transfers, and QRIS Payments.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-4738\" class=\"elementor-tab-title\" data-tab=\"8\" role=\"button\" aria-controls=\"elementor-tab-content-4738\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Is Whiz under the supervision of OJK?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-4738\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"8\" role=\"region\" aria-labelledby=\"elementor-tab-title-4738\"><p>No. OJK's supervision is for financial institutions, including: banks, financing institutions, capital markets, and insurance. Supervision for Payment Service Providers falls under the authority of Bank Indonesia.<\/p><p>As a Payment Service Provider\/Penyelenggara Jasa Pembayaran (PJP), Whiz is under the supervision of Bank Indonesia.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-4739\" class=\"elementor-tab-title\" data-tab=\"9\" role=\"button\" aria-controls=\"elementor-tab-content-4739\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How to sign up?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-4739\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"9\" role=\"region\" aria-labelledby=\"elementor-tab-title-4739\"><p>1. Download app on Play Store or App Store<br \/>2. Register with your phone number<br \/>3. Verify phone number and create PIN<br \/>4. Input personal information<br \/>5. Verify email address<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-47310\" class=\"elementor-tab-title\" data-tab=\"10\" role=\"button\" aria-controls=\"elementor-tab-content-47310\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Why have I not received OTP code?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-47310\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"10\" role=\"region\" aria-labelledby=\"elementor-tab-title-47310\"><p>If you haven\u2019t received your OTP (<em>One-Time Password<\/em>) code via SMS, try doing the following:<\/p><ul><li>Make sure you have entered the right phone number that is registered in your Whiz app *Please note that your OTP will be sent to that number<\/li><li>Ensure that you have a good signal to receive an SMS (depends on the policies of each provider)<\/li><li>Ensure you have sufficient phone credit\/pulsa to receive SMS\nWait for at least 30 seconds for the OTP to be sent.<\/li><li>After that, you can request a new OTP by clicking the \u2018Resend OTP code\u2019 button.<\/li><\/ul><p>If it still doesn&#039;t work:<\/p><ul><li>Try updating the Whiz app to the latest version<\/li><li>Try again in a few moments later, there might be an error occurred with your provider<\/li><li>Verify that you didn\u2019t previously ask your service provider to block any incoming SMS. If you\u2019re not sure, please contact your service provider to check<\/li><li>Clear your cache by using the following steps:<\/li><\/ul><p><strong>Android \u2013 <\/strong><\/p><ol><li>Go to your phone setting<\/li><li>Choose Application Settings<\/li><li>Choose Whiz application<\/li><li>Choose Storage<\/li><li>Click Clear Cache<\/li><\/ol><p><strong>iOS- <\/strong><\/p><ol><li>Go to your phone setting<\/li><li>Choose General<\/li><li>Choose iPhone Storage<\/li><li>Choose Whiz Application<\/li><li>Choose Offload App<\/li><li>Click Reinstall App<\/li><\/ol><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-47311\" class=\"elementor-tab-title\" data-tab=\"11\" role=\"button\" aria-controls=\"elementor-tab-content-47311\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What if I forget my PIN?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-47311\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"11\" role=\"region\" aria-labelledby=\"elementor-tab-title-47311\"><p>If you have forgotten your PIN and can not sign in to Whiz App, follow these steps:<\/p><p><strong>If you have previously verified your email,<\/strong><br \/>1. Open your Whiz App<br \/>2. Enter your PIN screen will appear, click \u201cForgot PIN Code\u201d<br \/>3. Select the email to be used to reset PIN (parent's or youth's email)<br \/>4. Input the 6 digits verification code to reset PIN that have been sent to your email<br \/>5. Click &#039;Confirm&#039;<br \/>6. Post that, you will be prompted to reset your PIN<\/p><p><strong>If you have not previously verified your email,<\/strong><br \/>1. Open your Whiz App<br \/>2. Enter your PIN screen will appear, click \u201cForgot PIN Code\u201d<br \/>3. You will be directed to email cs@Whiz.id<br \/>4. Write the subject \u201cForgot PIN Code\u201d and tell us your problem in the body of the email<br \/>5. Customer Service will help you reset your PIN, after verifying account ownership.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-47312\" class=\"elementor-tab-title\" data-tab=\"12\" role=\"button\" aria-controls=\"elementor-tab-content-47312\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Will I lose my Whiz balance if my SIM card\/mobile phone is lost or stolen?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-47312\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"12\" role=\"region\" aria-labelledby=\"elementor-tab-title-47312\"><p>You will not. Your balance is safely stored on our Electronic Money servers, as long as no one else knows your PIN and abuses your account.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-47313\" class=\"elementor-tab-title\" data-tab=\"13\" role=\"button\" aria-controls=\"elementor-tab-content-47313\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How to reactivate an account that has been declared dormant or inactive?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-47313\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"13\" role=\"region\" aria-labelledby=\"elementor-tab-title-47313\"><p>Users can reactivate an Inactive Account, by conducting 1 (one) monetary transactions (e.g. top-up, send\/receive money, payments, Tranfers) no later than 1 (one) month from the date the Account is declared Inactive.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-47314\" class=\"elementor-tab-title\" data-tab=\"14\" role=\"button\" aria-controls=\"elementor-tab-content-47314\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Where can I contact Customer Support Whiz?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-47314\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"14\" role=\"region\" aria-labelledby=\"elementor-tab-title-47314\"><p>For any complaints related to the Whiz App and\/or your account, or questions regarding the Terms and Conditions, you can contact us via -<\/p><ul><li>Email to cs@Whiz.id<\/li><li>Instagram @Whiz.idn<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-47315\" class=\"elementor-tab-title\" data-tab=\"15\" role=\"button\" aria-controls=\"elementor-tab-content-47315\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What is Manage Relationship feature?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-47315\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"15\" role=\"region\" aria-labelledby=\"elementor-tab-title-47315\"><p>At Whiz, you can invite your friends and family to amplify the fun!<\/p><p>Inviting your parents to link and verify within the app, you will be able to enjoy Whiz's full features, such as increased wallet limit to 20 Million IDR, free bank transfers and balance protection.<\/p><p>Inviting your friends onto the app means you can now stay updated on your friends' activities and start managing pooled money to do more fun stuff together!<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-47316\" class=\"elementor-tab-title\" data-tab=\"16\" role=\"button\" aria-controls=\"elementor-tab-content-47316\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Is there a limitation to the number of relationships I can have?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-47316\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"16\" role=\"region\" aria-labelledby=\"elementor-tab-title-47316\"><p>You can only invite one parent to link account as a Parent. And a Parent account can manage up to 5 children. However, there are no limit to the number of friends you can add.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-47317\" class=\"elementor-tab-title\" data-tab=\"17\" role=\"button\" aria-controls=\"elementor-tab-content-47317\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How to link to a Parent or a Child?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-47317\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"17\" role=\"region\" aria-labelledby=\"elementor-tab-title-47317\">It is enough to use the cellphone numbers of parents or young people. 1. Click the &#039;Profile&#039; icon 2. Select &#039;Manage Relationships&#039; 3. If you are using an Parent account, enter your Youth Mobile number. If you are using a Youth account, enter your Parent&#039;s number. 4. Click the &#039;Invite&#039; button. Specify that your Parent or Youth has downloaded and registered for a Whiz account. After that, they will get a notification to approve account linking.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-47318\" class=\"elementor-tab-title\" data-tab=\"18\" role=\"button\" aria-controls=\"elementor-tab-content-47318\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How can I get upgraded?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-47318\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"18\" role=\"region\" aria-labelledby=\"elementor-tab-title-47318\"><p>1. Click the &#039;Profile&#039; icon<br \/>2. Click the gear icon on the top right<br \/>3. Select &#039;Upgrade Account&#039;<br \/>4. Follow the instruction on page by uploading the documentation required<\/p><p>If you are above 17 years old, upload your ID (KTP) and selfie of yourself holding onto ID.<br \/>If you are aged 17 and below, upload your family card (KK) or your child ID (KIA) should your account already been linked to a Parent. Else, get your parent to upload their ID (KTP), their selfie holding onto their ID, your family card (KK) or your child ID (KIA).<\/p><p>All upgrade request will be reviewed by Whiz team within 1x24 hours. You would receive a notification within app on the outcome of the upgrade request.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-47319\" class=\"elementor-tab-title\" data-tab=\"19\" role=\"button\" aria-controls=\"elementor-tab-content-47319\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Why is my upgrade account (Whiz Verified) request rejected?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-47319\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"19\" role=\"region\" aria-labelledby=\"elementor-tab-title-47319\"><p>If your Whiz <em>can upgrades<\/em> to Whiz <em>Verified<\/em> was rejected, you will get a push notification and message <em>inbox<\/em> in the Whiz app explaining why <em>can upgrades<\/em> to Whiz <em>Verified<\/em> your upgrade to Whiz Verified was rejected. These are some of the reasons why <em>can upgrades<\/em> to Whiz <em>Verified<\/em> your account upgrade to Whiz Verified could be rejected,<\/p><ol><li>The document you uploaded was considered damaged (<em>font<\/em>, signature, and photo were not readable and verifiable)<\/li><li>Your selfie with ID is blurred (not focused and readable)<\/li><li>Selfie and ID Photos aren\u2019t fully visible (photos covered with <em>flash<\/em>, photos are dark, selfie photos is blocked by ID)<\/li><li>Your uploaded photos\/documents are not in accordance with our terms<\/li><li>E-KTP data used to upgrade Whiz <em>Verified<\/em> is not registered\/matched with the Dukcapil data (Directorate General of Population and Civil Registration).<\/li><\/ol><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-47320\" class=\"elementor-tab-title\" data-tab=\"20\" role=\"button\" aria-controls=\"elementor-tab-content-47320\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Who can do student verification?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-47320\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"20\" role=\"region\" aria-labelledby=\"elementor-tab-title-47320\"><p>Active students and students who have a student card or email with a school domain, such as &quot;.ac.id&quot; or &quot;.sch.id&quot;.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-47321\" class=\"elementor-tab-title\" data-tab=\"21\" role=\"button\" aria-controls=\"elementor-tab-content-47321\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Why is it necessary to carry out student verification?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-47321\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"21\" role=\"region\" aria-labelledby=\"elementor-tab-title-47321\"><p>Student verification is required to ensure your eligibility for student-only benefits. Many companies and organizations offer special discounts, promotions or benefits for students.<\/p><p>By verifying your student status, these companies can ensure that only those who meet the requirements can take advantage of this offer. This will help prevent abuse or fraud by people who are not students.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-47322\" class=\"elementor-tab-title\" data-tab=\"22\" role=\"button\" aria-controls=\"elementor-tab-content-47322\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How to do student verification?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-47322\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"22\" role=\"region\" aria-labelledby=\"elementor-tab-title-47322\"><p>There are two ways to verify student:<\/p><p>Via school email \u2013<br \/>1. Click &#039;Profile&#039; and click the settings icon<br \/>2. On the Account menu, click &#039;Student Status&#039;. Then click &#039;Student Verification&#039;<br \/>3. Select verification using school email<br \/>4. Enter an email that ends with the school domain, such as \u201c\u201d.ac.id\u201d or \u201c\u201d.sch.id\u201d\u201d<br \/>5. We will send a verification code email to that email address<br \/>6. Input the verification code that has been sent<br \/>7. Student verification process is complete, student status is validated<\/p><p>Through student card photos<br \/>1. Click &#039;Profile&#039; and click the settings icon<br \/>2. On the Account menu, click &#039;Student Status&#039;. Then click &#039;Student Verification&#039;<br \/>3. Select verification using a student card photo<br \/>4. Upload student photos clearly and well visible<br \/>5. Fill in the verification form with the requested information<br \/>6. Click &#039;Confirm Data&#039;<br \/>7. Our team will check verification within 1\u00d724 hours<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-47323\" class=\"elementor-tab-title\" data-tab=\"23\" role=\"button\" aria-controls=\"elementor-tab-content-47323\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What if I input the wrong information during the student verification process?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-47323\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"23\" role=\"region\" aria-labelledby=\"elementor-tab-title-47323\"><p>If you enter incorrect information during the student verification process, it is highly likely that your verification request will be rejected. Student verification involves double-checking the information you provide against the data on the student card.<\/p><p>If your verification request is rejected due to incorrect information, it is recommended to double-check the details you provided and compare them with your student card.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-47324\" class=\"elementor-tab-title\" data-tab=\"24\" role=\"button\" aria-controls=\"elementor-tab-content-47324\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What should I do if the student email is invalid and the verification code is not sent?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-47324\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"24\" role=\"region\" aria-labelledby=\"elementor-tab-title-47324\"><p>If your student&#039;s email does not use a valid school domain, then student verification cannot be done through this method. You can try another verification method by using a student card photo.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-47325\" class=\"elementor-tab-title\" data-tab=\"25\" role=\"button\" aria-controls=\"elementor-tab-content-47325\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How long does it take for the student verification process through a student card photo to be verified?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-47325\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"25\" role=\"region\" aria-labelledby=\"elementor-tab-title-47325\"><p>The Whiz team will process the verification within 1\u00d724 working hours. You will receive a notification regarding updating your account status after the process is complete<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-47326\" class=\"elementor-tab-title\" data-tab=\"26\" role=\"button\" aria-controls=\"elementor-tab-content-47326\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Where can I top-up my Whiz balance?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-47326\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"26\" role=\"region\" aria-labelledby=\"elementor-tab-title-47326\"><p>From your bank's ATM, Internet-\/Mobile- banking or branch with a bank transfer instruction, or the nearest Alfamart\/Alfamidi outlet.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-47327\" class=\"elementor-tab-title\" data-tab=\"27\" role=\"button\" aria-controls=\"elementor-tab-content-47327\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How to top-up the balance?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-47327\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"27\" role=\"region\" aria-labelledby=\"elementor-tab-title-47327\"><p>1. Click 'Top-up' icon on homepage<br \/>2. Select the desired top-up channel<br \/>3. Input top-up amount, click 'Continue Topup' button<br \/>4. There will be a detail instructions page alongside a time limit<br \/>5. Complete the top-up instructions before the time limit is up<br \/>6. When done, your wallet balance will be automatically reflected.<\/p><p>Please note:<br \/>1. A top-up request via bank is only valid for 60 minutes, while a top-up request via Alfamart\/Alfamidi is valid for 24 hours. Post that, please input another top-up request within the Whiz app before making transfer<br \/>2. Please ensure that the transferred amount is according to the amount inputted on Whiz app<br \/>3. If Whizmates selects a new bank, enters a new nominal, and creates a new top-up request, the old top-up request will be automatically cancelled.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-47328\" class=\"elementor-tab-title\" data-tab=\"28\" role=\"button\" aria-controls=\"elementor-tab-content-47328\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What happens if I have transferred an incorrect top-up amount? Or I completed the top-up transfer after time out?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-47328\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"28\" role=\"region\" aria-labelledby=\"elementor-tab-title-47328\"><p>The payment will fail. In the case that the transfer request does go through, you will need to contact CS to confirm transfer nominal\/time\/date.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-47329\" class=\"elementor-tab-title\" data-tab=\"29\" role=\"button\" aria-controls=\"elementor-tab-content-47329\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Can I top-up from other banks? e.g. I select Mandiri but I want to transfer from Bank BRI?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-47329\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"29\" role=\"region\" aria-labelledby=\"elementor-tab-title-47329\"><p>Yes, you can do so by selecting Transfer to Other Banks feature from your bank's internet-\/mobile-banking or ATM. Though, some banks may choose to charge a transfer fee.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-47330\" class=\"elementor-tab-title\" data-tab=\"30\" role=\"button\" aria-controls=\"elementor-tab-content-47330\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What is the minimum and maximum top-up balance?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-47330\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"30\" role=\"region\" aria-labelledby=\"elementor-tab-title-47330\"><p>Rp50.000 for minimum transfer, while the maximum transfer amount is all based on account type (Unverified Rp2.000.000, Verified Rp20.000.000).<em>Unverified<\/em> Rp2.000.000, <em>Verified<\/em> Rp20.000.000).<\/p><p>Do note that the maximum cumulative limit for Whiz balance from all transactions (top-up, transfer, etc.) is Rp40.000.000\/month for the account <em>verified<\/em> and IDR 20,000,000\/month for accounts <em>unverified<\/em>.<\/p><p>The limit will be reset automatically every 1st of each month. You will not be able to receive your Whiz balance top-up or request (including cashback) if the nominal of top-up or balance received causes your Whiz balance to exceed the specified limit<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-47331\" class=\"elementor-tab-title\" data-tab=\"31\" role=\"button\" aria-controls=\"elementor-tab-content-47331\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Why is that when I input a top-up amount, it says \u201cRecipient's balance will go beyond the maximum\u201d?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-47331\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"31\" role=\"region\" aria-labelledby=\"elementor-tab-title-47331\"><p>The maximum balance that the user can hold at any given point in time is Rp2.000.000 for unverified account and Rp20.000.000 for verified account. As such, we prevent any top-up request that will take users above this maximum balance limit.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-47332\" class=\"elementor-tab-title\" data-tab=\"32\" role=\"button\" aria-controls=\"elementor-tab-content-47332\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Is there any admin fee charge for top-up?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-47332\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"32\" role=\"region\" aria-labelledby=\"elementor-tab-title-47332\">No admin fee is charged from Whiz.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-47333\" class=\"elementor-tab-title\" data-tab=\"33\" role=\"button\" aria-controls=\"elementor-tab-content-47333\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Why is my wallet balance not reflecting the top-up I have made?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-47333\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"33\" role=\"region\" aria-labelledby=\"elementor-tab-title-47333\"><p>We\u2019re truly sorry for the inconvenience if you haven\u2019t received your top up. Don't worry, all of your transactions are recorded in our system and we\u2019re always here to help if you experience this issue.\n\nWhen this happens, you can do these things first:<\/p><ol><li>Check your transfer receipt and make sure the destination phone number you've input is registered in Whiz<\/li><li>The destination phone number is still in use and active<\/li><li>Top-up has been successful, but is not recorded in the \"History\" page<\/li><li>Check whether the top up transaction causes the account balance to exceed the specified limit so that the top up transaction was not received.<\/li><\/ol><p>If you have done the steps above and the balance in your bank or other top up methods that you are using has been deducted but the wallet balance remains the same, please be willing to wait for 2x24 hours* on business days (except Saturday, Sunday and public holidays) since the transaction date.<\/p><p>If, after 1x24 hours, the balance is still not received, please report it to us via cs@Whiz.id. We'll help you right away.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-47334\" class=\"elementor-tab-title\" data-tab=\"34\" role=\"button\" aria-controls=\"elementor-tab-content-47334\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Why can&#039;t I top-up to my Whiz account?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-47334\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"34\" role=\"region\" aria-labelledby=\"elementor-tab-title-47334\"><p>When experiencing problems such as unable to top up Whiz, there are several possible that might have caused that issue, such as:<\/p><ul><li>Top-up amount exceeds the wallet&#039;s monthly transaction limit<\/li><li>The phone number entered is not registered with Whiz<\/li><li>Internet network is not stable<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-47335\" class=\"elementor-tab-title\" data-tab=\"35\" role=\"button\" aria-controls=\"elementor-tab-content-47335\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How do I request balance from other Whiz users?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-47335\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"35\" role=\"region\" aria-labelledby=\"elementor-tab-title-47335\"><p>1. Click 'Request' icon on homepage<br \/>2. Input handphone number you would like to request balance from, amount requested, purpose of request and message (if any)<br \/>3. Click &#039;Confirm&#039;<br \/>4. Your request has been submitted. The requested balance will be reflected on wallet balance after it is approved by the requested account.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-47336\" class=\"elementor-tab-title\" data-tab=\"36\" role=\"button\" aria-controls=\"elementor-tab-content-47336\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How do I see and fulfill incoming fund request?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-47336\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"36\" role=\"region\" aria-labelledby=\"elementor-tab-title-47336\"><ol><li>There will be notification on the 'Request' icon on the homepage<\/li><li>Select 'Request' and it would show the 'Incoming' request information.<\/li><li>Click 'Approve Request' or 'Reject Request' accordingly<\/li><li>If 'Approve Request' was selected, there will be a transaction confirmation page detailing recipient's handphone number, amount transferred and source of fund. Click 'Confirm' should you wish to proceed and transfer fund.<\/li><li>Insert your Rocket Pocket PIN and transfer will be successfully made to child's\/friend's wallet.<\/li><\/ol><p>Note: Balance that has been transferred can't be refunded, so always make sure you have entered the right contact and transfer amount. Also, make sure the receiver's balance doesn\u2019t exceed the total account limit.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-47337\" class=\"elementor-tab-title\" data-tab=\"37\" role=\"button\" aria-controls=\"elementor-tab-content-47337\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How do I view and fulfill incoming balance requests?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-47337\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"37\" role=\"region\" aria-labelledby=\"elementor-tab-title-47337\"><p>1. There will be notification on the 'Request' icon on the homepage<br \/>2. Select 'Request' and it would show the 'Incoming' request information.<br \/>3. Click on the desired request to get more details, such as requestor name, handphone number, date, time and amount requested. Click 'Fulfill Request' or 'Reject Request' accordingly.<br \/>4. If 'Fulfill Request' was selected, there will be a transaction confirmation page detailing recipient's handphone number, amount transferred and source of fund. Click 'Confirm' should you wish to proceed and transfer fund<br \/>5. Insert your Whiz PIN and transfer will be successfully made to recipient's wallet.<br \/>Note: Balance that has been transferred can't be refunded, so always make sure you have entered the right contact and transfer amount. Also, make sure the receiver's balance doesn\u2019t exceed the total account limit.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-47338\" class=\"elementor-tab-title\" data-tab=\"38\" role=\"button\" aria-controls=\"elementor-tab-content-47338\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What is the Add Funds Feature?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-47338\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"38\" role=\"region\" aria-labelledby=\"elementor-tab-title-47338\"><p>Add Funds feature allows users to topup a Whiz user's balance from anywhere for free, without needing to have a Whiz account.<\/p><p>The sender can also add a personalized note alongside the top-up, making it a perfect way to share important moments and give thanks! :)<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-47339\" class=\"elementor-tab-title\" data-tab=\"39\" role=\"button\" aria-controls=\"elementor-tab-content-47339\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Which Payment Methods Are Supported?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-47339\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"39\" role=\"region\" aria-labelledby=\"elementor-tab-title-47339\"><p>Whiz accepts payments via QRIS, and VA Transfer (BRI, Mandiri, BNI, Permata, BSI, CIMB, Danamon).<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-47340\" class=\"elementor-tab-title\" data-tab=\"40\" role=\"button\" aria-controls=\"elementor-tab-content-47340\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How long until funds are added to the recipient\u2019s account?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-47340\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"40\" role=\"region\" aria-labelledby=\"elementor-tab-title-47340\"><p>The balance will be received immediately after payment is completed.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-47341\" class=\"elementor-tab-title\" data-tab=\"41\" role=\"button\" aria-controls=\"elementor-tab-content-47341\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How to Check if Adding Funds is Successful?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-47341\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"41\" role=\"region\" aria-labelledby=\"elementor-tab-title-47341\"><p>Once the payment to add funds is completed, you will receive a successful transaction receipt, and the recipient has received the balance.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-47342\" class=\"elementor-tab-title\" data-tab=\"42\" role=\"button\" aria-controls=\"elementor-tab-content-47342\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Are there any fees when using the Add Funds feature?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-47342\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"42\" role=\"region\" aria-labelledby=\"elementor-tab-title-47342\"><p>No admin fee is charged from Whiz.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-47343\" class=\"elementor-tab-title\" data-tab=\"43\" role=\"button\" aria-controls=\"elementor-tab-content-47343\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Why did the recipient not receive the Whiz balance transfer I have sent?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-47343\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"43\" role=\"region\" aria-labelledby=\"elementor-tab-title-47343\"><p>If you have transferred your Whiz balance from your account to a recipient's account, but he\/she has not received it, please do these steps below:<\/p><p>\u2013 Check the \"History\" page whether or not the transfer has been successful<br \/>\u2013 Check your wallet balance again whether it has decreased or not, because if it fails, your wallet balance will be refunded immediately<br \/>\u2013 Make sure the transfer destination number entered is correct<br \/>\u2013 If after making sure of things above it is proven that the transfer was successful, please tell the recipient to check the history of the balance that listed on the \"History\" page.<\/p><p>However, if the Whiz balance has not been received by the recipient, please report this matter to us via cs@Whiz.id<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-47344\" class=\"elementor-tab-title\" data-tab=\"44\" role=\"button\" aria-controls=\"elementor-tab-content-47344\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Can I transfer money to another Whiz account?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-47344\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"44\" role=\"region\" aria-labelledby=\"elementor-tab-title-47344\"><p>Yes, simply by using the phone number that have been registered for a Whiz account.<\/p><p>Note that this is only applicable to verified user. Refer to \"How to upgrade my account?\"<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-47345\" class=\"elementor-tab-title\" data-tab=\"45\" role=\"button\" aria-controls=\"elementor-tab-content-47345\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How to transfer to another Whiz account?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-47345\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"45\" role=\"region\" aria-labelledby=\"elementor-tab-title-47345\"><ol><li><span data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;1. Klik ikon 'Transfer' pada homepage\\n2. Masukkan tujuan transfer, jumlah uang dan kategori kemudian klik tombol 'Konfirmasi'\\n3. Otorisasi transaksi dengan PIN dan terima tanda terima transfer&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:13245,&quot;3&quot;:{&quot;1&quot;:0},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;6&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;7&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0,&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\" data-sheets-textstyleruns=\"{&quot;1&quot;:0}\uee10{&quot;1&quot;:29,&quot;2&quot;:{&quot;6&quot;:1}}\uee10{&quot;1&quot;:37}\">Click 'Transfer' icon on homepage<\/span><\/li><li><span data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;1. Klik ikon 'Transfer' pada homepage\\n2. Masukkan tujuan transfer, jumlah uang dan kategori kemudian klik tombol 'Konfirmasi'\\n3. Otorisasi transaksi dengan PIN dan terima tanda terima transfer&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:13245,&quot;3&quot;:{&quot;1&quot;:0},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;6&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;7&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0,&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\" data-sheets-textstyleruns=\"{&quot;1&quot;:0}\uee10{&quot;1&quot;:29,&quot;2&quot;:{&quot;6&quot;:1}}\uee10{&quot;1&quot;:37}\">Input transfer destination, amount and category, click 'Confirm' button<\/span><\/li><li><span data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;1. Klik ikon 'Transfer' pada homepage\\n2. Masukkan tujuan transfer, jumlah uang dan kategori kemudian klik tombol 'Konfirmasi'\\n3. Otorisasi transaksi dengan PIN dan terima tanda terima transfer&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:13245,&quot;3&quot;:{&quot;1&quot;:0},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;6&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;7&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0,&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\" data-sheets-textstyleruns=\"{&quot;1&quot;:0}\uee10{&quot;1&quot;:29,&quot;2&quot;:{&quot;6&quot;:1}}\uee10{&quot;1&quot;:37}\">Authorize transaction with your PIN and receive transfer receipt<\/span><\/li><\/ol><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-47346\" class=\"elementor-tab-title\" data-tab=\"46\" role=\"button\" aria-controls=\"elementor-tab-content-47346\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What is the minimum and maximum transfer balance?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-47346\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"46\" role=\"region\" aria-labelledby=\"elementor-tab-title-47346\"><p><span data-sheets-value=\"{\" data-sheets-userformat=\"{\">Rp10.000 for minimum transfer, while the maximum transfer amount is all based on account type (<em>Unverified<\/em> Rp2.000.000, <em>Verified<\/em> Rp20.000.000).<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-47347\" class=\"elementor-tab-title\" data-tab=\"47\" role=\"button\" aria-controls=\"elementor-tab-content-47347\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Is there a charge for sending balance to another Whiz account or wire transfer to a bank\/VA?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-47347\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"47\" role=\"region\" aria-labelledby=\"elementor-tab-title-47347\"><p>There is no fee for transfers to fellow Whiz users.<\/p><p>Fo transfer to a Bank or Virtual Account (VA), each user is entitled to one free transfer monthly before a transfer fee of Rp2,500 will be imposed on each subsequent transaction. The free transfer quota will be reset every month.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-47348\" class=\"elementor-tab-title\" data-tab=\"48\" role=\"button\" aria-controls=\"elementor-tab-content-47348\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Why can\u2019t I transfer my wallet balance?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-47348\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"48\" role=\"region\" aria-labelledby=\"elementor-tab-title-47348\"><p>Make sure you\u2019ve upgraded your Whiz account to Whiz <em>Verified<\/em>, because balance transfers can only be done by customers who have already upgraded their accounts.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-47349\" class=\"elementor-tab-title\" data-tab=\"49\" role=\"button\" aria-controls=\"elementor-tab-content-47349\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How to transfer out my Whiz balance?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-47349\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"49\" role=\"region\" aria-labelledby=\"elementor-tab-title-47349\"><p>1. Click the &#039;Transfer&#039; icon on the homepage<br \/>2. Click 'Transfer to Bank\/Virtual Account'<br \/>3. Input the destination bank, bank account number, bank account holder name and nominal, click 'Confirm'<br \/>4. Input your Whiz PIN. If successful, you would see a successful transaction receipt.<\/p><p>Note: Bank transfer feature can only be used by Whiz users. Please upgrade your account first.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-47350\" class=\"elementor-tab-title\" data-tab=\"50\" role=\"button\" aria-controls=\"elementor-tab-content-47350\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Can I transfer balance out of Whiz wallet?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-47350\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"50\" role=\"region\" aria-labelledby=\"elementor-tab-title-47350\">Yes, refer to \"How to transfer out my Whiz balance?\" on how<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-47351\" class=\"elementor-tab-title\" data-tab=\"51\" role=\"button\" aria-controls=\"elementor-tab-content-47351\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Why when I transfer to the bank, my balance has been deducted, but the recipient has not received the balance?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-47351\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"51\" role=\"region\" aria-labelledby=\"elementor-tab-title-47351\"><p>1. Ensure the destination bank and nominal inputted during the withdrawal request are correct.<br \/>2. Check the recipient bank's account mutation for whether there is an incoming balance for the requested amount from \"ATM Bersama Midazpay.\"<\/p><p>If within 1\u00d724 hours the balance is still not received, you can report it to us via cs@Whiz.id. We will help you right away.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-47352\" class=\"elementor-tab-title\" data-tab=\"52\" role=\"button\" aria-controls=\"elementor-tab-content-47352\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What is the limit for one QRIS transactions on the Whiz application?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-47352\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"52\" role=\"region\" aria-labelledby=\"elementor-tab-title-47352\"><p>QRIS transaction is limited to a maximum of Rp. 10,000,000.00 (Ten Million Rupiah) per transaction. However, Whiz may set a daily and\/or monthly cumulative transactions limit for QRIS Transactions that can be carried out by each QRIS user, which is determined based on Whiz risk management, as long as it does not conflict with Bank Indonesia's regulations.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-47353\" class=\"elementor-tab-title\" data-tab=\"53\" role=\"button\" aria-controls=\"elementor-tab-content-47353\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Can Whiz be used to pay for online merchants like Tokopedia, Shopee, Bukalapak, Lazada and others?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-47353\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"53\" role=\"region\" aria-labelledby=\"elementor-tab-title-47353\"><p>Whiz can be used to make payments at your favorite online merchants by using the \u201cPayment\u201d or \u201ctransfer\u201d feature<\/p><p>1. Before payment, make order on your online merchants' sites\/apps<br \/>2. When selecting a payment method, select \u201cBank Transfer\u201d. Select a bank account that Whiz can currently process, as shown below \u2013<br \/><strong>E-wallet<\/strong>:<br \/>\u2013 OVO: Nobu VA, BNI VA<br \/>\u2013 Gopay: CIMB VA<br \/>\u2013 LinkAja: LinkAja\/TCASH VA<br \/>\u2013 DANA: BRI VA, BNI VA, Mandiri VA, CIMB VA, Permata VA, BTPN VA<br \/>\u2013 ShopeePay: Mandiri VA<br \/><strong>E-commerce<\/strong>:<br \/>\u2013 Tokopedia: Mandiri VA, BRI VA, Danamon VA, CIMB VA<br \/>-Shopee: BNI VA<br \/>\u2013 Bukalapak: Danamon VA, Permata VA, BRI VA<\/p><p>Then, click confirm and create order<br \/><br \/>3. Post which, you will get a Virtual Account payment details. Jot those numbers.<br \/>4. Open the Whiz app<br \/>5. Select \u201cPayment\u201d and \u201cBank Account\/Virtual Account\u201d, then select the destination bank that has been previously selected on the merchant&#039;s online site\/application<br \/>6. Input virtual account number in the account details and the amount to be transferred. Ensure that amount is according to the purchase receipt. Click \"Continue\"<br \/>7. Ensure amount, recipint name and destination is per purchase receipt. Click \"Confirm\" and input PIN. Payment is completed.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-47354\" class=\"elementor-tab-title\" data-tab=\"54\" role=\"button\" aria-controls=\"elementor-tab-content-47354\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What if I transfer to the wrong account?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-47354\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"54\" role=\"region\" aria-labelledby=\"elementor-tab-title-47354\"><p>Before transferring your Whiz to a bank account, always make sure that the destination bank account number is correct.\n\nAfter transferring your Whiz you can -<br \/>(1) Check the destination bank account to see whether your Whiz has been received or not, OR<br \/>(2) Refresh your online merchant's payment page to see whether payment status has been updated for the payment<\/p><p>If you transfer your Whiz balance to the wrong bank account number and the transaction status is \u201cFailed\u201d, don\u2019t worry, it means that your Whiz balance is not deducted.<\/p><p>However, if the transaction status is \u201cSuccessful\u201d, we\u2019re sorry, according to the applicable Whiz terms and conditions, if there is a mistake when entering the nominal amount or destination bank account number, it is fully the responsibility of customers and the successful transaction cannot be canceled.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-47355\" class=\"elementor-tab-title\" data-tab=\"55\" role=\"button\" aria-controls=\"elementor-tab-content-47355\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Why can't I transfer balance to bank?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-47355\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"55\" role=\"region\" aria-labelledby=\"elementor-tab-title-47355\"><p>Here are some possible causes:<\/p><p>1. You haven\u2019t verified your Whiz account to Whiz Verified. Upgrade your Whiz account first by following the steps above. Bank transfer feature can only be used by Whiz Verified users.<br \/>2. Your internet connection is unstable or there is a server error at Whiz app\/bank destination. Please try again in a moment.<br \/>3. The beneficiary bank account is invalid. Please recheck the destination account number and make sure that the account is still active.<br \/>4. The beneficiary&#039;s bank account is blocked so that transfers cannot be made.<br \/>5. Virtual Account (VA) has not been registered with Whiz.<br \/>If you send your Whiz balance to a valid VA number but the transfer transaction fails, this may be because the VA number you are aiming for has not been registered with Whiz.<\/p><p>Here are the online stores (e-commerce) that Whiz can currently process:<\/p><p>Tokopedia: Mandiri VA, BRI VA, Danamon VA, CIMB VA<br \/>Shopee: BNI VA<br \/>Bukalapak: Danamon VA, Permata VA, BRI VA<br \/>*) Information on VA numbers can be found on the platform of each Business Partner.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-47356\" class=\"elementor-tab-title\" data-tab=\"56\" role=\"button\" aria-controls=\"elementor-tab-content-47356\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Why can't I make transactions at merchants?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-47356\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"56\" role=\"region\" aria-labelledby=\"elementor-tab-title-47356\"><p>If you can't make transactions at merchant using, please ensure the following:<\/p><ul><li>Your wallet balance is sufficient<\/li><li>You have a stable internet connection<\/li><li>You are using the latest version of the Whiz app<\/li><li>Make sure you have input the Whiz PIN correctly<\/li><li>Scanning the QR code in appropriate position<\/li><li>The payment amount using QR code scan does not exceed Rp10.000.000\/ transaction<\/li><\/ul><p>If you have confirmed the things above but you still cannot make a payment, please report it to us via cs@Whiz.id<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-47357\" class=\"elementor-tab-title\" data-tab=\"57\" role=\"button\" aria-controls=\"elementor-tab-content-47357\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Why is my wallet balance not returned despite failed transaction at online merchant?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-47357\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"57\" role=\"region\" aria-labelledby=\"elementor-tab-title-47357\"><p>If you experience problems regarding your wallet balance being deducted in a failed transaction at <em>online store\/e-commerce<\/em>, please contact the online <em>store\/e-commerce<\/em> first.<\/p><p>Please note that if the transaction status was failed, the wallet balance will be refunded automatically within a maximum of 3x24 hours.<\/p><p>If after the mentioned time, your wallet balance has not been refunded, please report it to us via cs@Whiz.id We will gladly help you.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-47358\" class=\"elementor-tab-title\" data-tab=\"58\" role=\"button\" aria-controls=\"elementor-tab-content-47358\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Why is my wallet balance not returned despite failed transaction at offline merchant?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-47358\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"58\" role=\"region\" aria-labelledby=\"elementor-tab-title-47358\"><p>If you experience a transaction failure at an offline store using Whiz, usually the wallet balance that has been deducted will be immediately returned.<\/p><p>However, if your wallet balance has not been returned after a failed transaction at an offline store and the offline store is not able to make a refund by cash, you can report it to us via cs@Whiz.id within a maximum of 3x24 hours after the transaction is made. We will gladly help you.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-47359\" class=\"elementor-tab-title\" data-tab=\"59\" role=\"button\" aria-controls=\"elementor-tab-content-47359\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What is Split Bill?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-47359\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"59\" role=\"region\" aria-labelledby=\"elementor-tab-title-47359\"><p>Split Bill is a feature to divide the total payment you have made with friends and request them to pay you their share.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-47360\" class=\"elementor-tab-title\" data-tab=\"60\" role=\"button\" aria-controls=\"elementor-tab-content-47360\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How do I Split Bill?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-47360\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"60\" role=\"region\" aria-labelledby=\"elementor-tab-title-47360\"><p>You can use the Split Bill in three ways -<br \/>1. Through a successful transaction receipt, click 'Split Bill of This Transaction'<br \/>2. Through 'Split Bill Request' icon on homepage<br \/>3. Through the Request feature, click 'Request', then click 'Submit Request with Split Bill.' Fill in the nominal amount you want to split.<\/p><p>After that, you can follow the next step -<br \/>1. Add friends for the Split Bill<br \/>2. The results of the Split Bill will appear; click 'Confirm Split Bill'<br \/>3. Split Bill request sent<\/p><p>Note: At the moment, you can only add friends who are already on Whiz to Split Bill.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-47361\" class=\"elementor-tab-title\" data-tab=\"61\" role=\"button\" aria-controls=\"elementor-tab-content-47361\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Why can\u2019t I change the total nominal of the Split Bill?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-47361\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"61\" role=\"region\" aria-labelledby=\"elementor-tab-title-47361\"><p><span data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Saat Anda melakukan Split Bill dari struk transaksi, maka jumlah tagihan akan terkunci. \\nUntuk memasukkan jumlah lain, Anda bisa melakukan Split Bill melalui halaman permintaan dan masukan jumlah sesuai keinginan.\\n&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:13187,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:14281427},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0,&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\">When you make a Split Bill from the transaction receipt,  the amount is locked. <br \/>To Split Bill a different amount, you can do so through the 'Split Bill Request' icon on the homepage or via 'Request' page and enter a custom amount.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-47362\" class=\"elementor-tab-title\" data-tab=\"62\" role=\"button\" aria-controls=\"elementor-tab-content-47362\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">When I search for my friend\u2019s number, his\/her does not appear<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-47362\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"62\" role=\"region\" aria-labelledby=\"elementor-tab-title-47362\"><p><span data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Saat ini fitur Split Bill hanya bisa digunakan untuk pengguna Whiz. Pastikan teman Anda sudah mendaftarkan nomornya di Whiz.&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:13187,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:14281427},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0,&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\">Right now the Split Bill feature is only for Whiz users. Please make sure the other person have already signed up for a Whiz account.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-47363\" class=\"elementor-tab-title\" data-tab=\"63\" role=\"button\" aria-controls=\"elementor-tab-content-47363\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Can we use Split Bill if the bill will not be equally split?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-47363\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"63\" role=\"region\" aria-labelledby=\"elementor-tab-title-47363\"><p><span data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Ya, Anda dapat memilih bagaimana Anda ingin membagi tagihan: membagi total biaya secara merata untuk setiap orang atau membagi jumlah yang berbeda untuk setiap orang. Jika Anda memilih untuk membagi secara berbeda, masukkan jumlah yang harus dibayar untuk setiap orang.\\n\\nKetika nominal seseorang diubah, maka nominal orang lain yang tidak berubah akan dibagi rata.&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:13187,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:14281427},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0,&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\">Yes, you can choose how you wish to split the bill: splitting the total cost evenly for everyone or splitting a different amount for each person. If you choose to split differently, enter the amount to pay for each person.<br \/><br \/>When someone\u2019s nominal is changed, then everyone else\u2019s unchanged nominal will be split equally accordingly.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-47364\" class=\"elementor-tab-title\" data-tab=\"64\" role=\"button\" aria-controls=\"elementor-tab-content-47364\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Can I delete myself from the bill split?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-47364\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"64\" role=\"region\" aria-labelledby=\"elementor-tab-title-47364\"><p><span data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Tidak, tapi total pembayaran bisa dibagikan kepada teman-teman Anda sehingga nominal yang harus Anda bayar menjadi nol.&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:13187,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:14281427},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0,&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\">No, but you can distribute the total cost to friends such that the nominal you have to pay becomes zero.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-47365\" class=\"elementor-tab-title\" data-tab=\"65\" role=\"button\" aria-controls=\"elementor-tab-content-47365\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How do I cancel a Split Bill request?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-47365\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"65\" role=\"region\" aria-labelledby=\"elementor-tab-title-47365\"><p><span data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Anda dapat menemukan riwayat permintaan keluar melalui fitur \u2018Permintaan\u2019.\\r\\n1. Klik ikon \u2018Permintaan\u2019\\r\\n2. Pilih halaman \u2018Keluar\u2019\\r\\n3. Pilih dan tekan permintaan yang ingin dihapus\\r\\n4. Klik \u2018Hapus\u2019&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:13187,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:14281427},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0,&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\">You can find the history of outgoing requests through the 'Requests' feature. <br \/>1. Click the &#039;Request&#039; icon <br \/>2. Select the 'Outgoing' tab <br \/>3. Select and press the request you want to delete <br \/>4. Click &#039;Delete&#039;<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-47366\" class=\"elementor-tab-title\" data-tab=\"66\" role=\"button\" aria-controls=\"elementor-tab-content-47366\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How do I send money if I receive a Split Bill request?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-47366\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"66\" role=\"region\" aria-labelledby=\"elementor-tab-title-47366\"><p><span data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Akan muncul notifikasi permintaan uang, klik notifikasi tersebut atau ikuti langkah berikut.\\n1. Klik ikon \u2018Permintaan\u2019 pada menu homepage\\n2. Pilih halaman \u2018Masuk\u2019\\n3. Pilih permintaan yang ingin dibayar\\n4. Klik \u2018Penuhi Permintaan\u2019\\n5. Periksa detail di halaman Transfer, klik 'Konfirmasi' dan selesaikan transaksi Anda\\n6. Setelah selesai, Anda akan melihat bukti transfer berhasil\\n\\nCatatan: Pastikan Anda telah mengupgrade akun Whiz Anda menjadi Whiz Verified, karena transfer saldo hanya dapat dilakukan oleh pengguna yang sudah mengupgrade akun.&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:13187,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:14281427},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0,&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\" data-sheets-textstyleruns=\"{&quot;1&quot;:0}\uee10{&quot;1&quot;:449,&quot;2&quot;:{&quot;6&quot;:1}}\uee10{&quot;1&quot;:457}\">You will receive a notification upon receiving a Split Bill request, click the notification or follow the steps below.<br \/>1. Click the 'Request' icon on the homepage menu<br \/>2. Select the 'Incoming' tab<br \/>3. Select the request you want to pay for<br \/>4. Click 'Fulfill Request.'<br \/>5. Check the details on the Transfer page, click 'Confirm' and authorize your transaction<br \/>6. Once completed, you should see a successful transfer receipt<br \/><br \/>Note: Make sure you\u2019ve upgraded your Whiz account to Whiz Verified, because balance transfers can only be done by customers who have already upgraded their accounts.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-47367\" class=\"elementor-tab-title\" data-tab=\"67\" role=\"button\" aria-controls=\"elementor-tab-content-47367\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">My friend claimed to have paid, but I still see his name in my outgoing request.<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-47367\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"67\" role=\"region\" aria-labelledby=\"elementor-tab-title-47367\"><p><span data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Pembayaran mungkin sudah dilakukan menggunakan fitur Transfer, harap periksa apakah terdapat transfer yang masuk dengan nominal yang ditagihkan.\\nJika pembayaran selesai, permintaan keluar dapat dibatalkan. Lihat pertanyaan \\&quot;Bagaimana cara membatalkan permintaan Split Bill?\\&quot; untuk membatalkan permintaan.&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:13187,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:14281427},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0,&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\">Payment may have been done using the Transfer feature. Click the 'History' icon on the homepage to manually check for the transfer sender and amount.<br \/><br \/>If Split Bill request is indeed complete, you may choose to cancel the previous Split Bill Request by referring to \"How do I cancel a Split Bill request?\".<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-47368\" class=\"elementor-tab-title\" data-tab=\"68\" role=\"button\" aria-controls=\"elementor-tab-content-47368\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How do I purchase telco credits &amp; data package?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-47368\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"68\" role=\"region\" aria-labelledby=\"elementor-tab-title-47368\"><p>1. Click 'Top-up Pulsa &amp; Game' icon on homepage<br \/>2. Click 'Pulsa' icon<br \/>3. Input the desired phone number or select from your address book<br \/>4. Select the desired amount\/ package<br \/>5. Click \"Purchase Confirmation\"<br \/>6. Input your Whiz PIN. If successful, you would see a successful transaction receipt.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-47369\" class=\"elementor-tab-title\" data-tab=\"69\" role=\"button\" aria-controls=\"elementor-tab-content-47369\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What happens if the telco credits &amp; data package purchase fails?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-47369\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"69\" role=\"region\" aria-labelledby=\"elementor-tab-title-47369\"><p>If the pulsa &amp; data purchase fails, the balance will be returned to the user\u2019s wallet balance. \nPlease ensure that you have input the right phone number and try again.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-47370\" class=\"elementor-tab-title\" data-tab=\"70\" role=\"button\" aria-controls=\"elementor-tab-content-47370\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What if my Whiz balance has been deducted but I have yet to receive the credit \/ data package or the transaction's status is still \"processing\"?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-47370\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"70\" role=\"region\" aria-labelledby=\"elementor-tab-title-47370\"><p>When making a telco credit\/ data package purchase:<br \/>1. Make sure the number and nominal are correct<br \/>2. Check periodically and wait up to 1x24 hours for credit\/package to be received.<\/p><p>If the credit\/package is still yet to be received, please report it to us via cs@Whiz.id. We will help you right away.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-47371\" class=\"elementor-tab-title\" data-tab=\"71\" role=\"button\" aria-controls=\"elementor-tab-content-47371\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Can I cancel the purchase of credit\/data packages that have been successful?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-47371\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"71\" role=\"region\" aria-labelledby=\"elementor-tab-title-47371\"><p>Unfortunately not. If the purchase of credit\/package has been successful, you cannot cancel and we cannot refund. The refund process is only given if the purchase of pulsa \/ data packages fails.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-47372\" class=\"elementor-tab-title\" data-tab=\"72\" role=\"button\" aria-controls=\"elementor-tab-content-47372\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Are there additional fees when buying credit\/data packages at Whiz?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-47372\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"72\" role=\"region\" aria-labelledby=\"elementor-tab-title-47372\"><p>No. There is no fees for purchase of credit\/data packages on Whiz.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-47373\" class=\"elementor-tab-title\" data-tab=\"73\" role=\"button\" aria-controls=\"elementor-tab-content-47373\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How to game top-up and vouchers?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-47373\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"73\" role=\"region\" aria-labelledby=\"elementor-tab-title-47373\"><p>1. Click 'Top-up Pulsa &amp; Game' icon on homepage<br \/>2. Click 'Game Top-up &amp; Voucher'<br \/>3. Select the Games and Game Items that you want to buy<br \/>4. Click 'Continue Purchase'<br \/>5. Fill in the Top-up Games Purchase Form and click 'Confirm Purchase'. Please ensure that the data has been inputted correctly. Whiz is not liable for any incorrect data input<br \/>6. Input your Whiz PIN. If successful, you would see a successful transaction receipt.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-47374\" class=\"elementor-tab-title\" data-tab=\"74\" role=\"button\" aria-controls=\"elementor-tab-content-47374\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How do I redeem\/use game vouchers?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-47374\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"74\" role=\"region\" aria-labelledby=\"elementor-tab-title-47374\"><p>To redeem a voucher, open the purchase receipt\/transaction receipt for the game voucher that you have. There will be a voucher code in the transaction receipt. Copy the voucher code you received and enter the voucher code in the game you purchased.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-47375\" class=\"elementor-tab-title\" data-tab=\"75\" role=\"button\" aria-controls=\"elementor-tab-content-47375\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Where can I see the voucher that has been purchased?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-47375\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"75\" role=\"region\" aria-labelledby=\"elementor-tab-title-47375\"><p>To see past voucher purchases, open the purchase receipt\/transaction receipt for the game voucher that you have. There will be a voucher code in the transaction receipt.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-47376\" class=\"elementor-tab-title\" data-tab=\"76\" role=\"button\" aria-controls=\"elementor-tab-content-47376\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Vouchers\/Game Items\/Streaming that I purchased have not been received<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-47376\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"76\" role=\"region\" aria-labelledby=\"elementor-tab-title-47376\"><p>Your vouchers\/game items\/streaming will be sent within 2x24 hours on working days. <br \/>If you have yet to receive the voucher\/game item\/streaming more than that time, please contact cs@whiz.id. We will help you right away.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-47377\" class=\"elementor-tab-title\" data-tab=\"77\" role=\"button\" aria-controls=\"elementor-tab-content-47377\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">The voucher code that I bought cannot be redeemed<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-47377\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"77\" role=\"region\" aria-labelledby=\"elementor-tab-title-47377\"><p>Please ensure that -<br \/>1. You enter the same voucher code you had received<br \/>2. There are no spaces at the beginning or at the end of the code<br \/>3. Re-login and try to redeem again<\/p><p>If you have done the 3 steps above but still unable to redeem the voucher code, kindly contact cs@whiz.id by sending proof of the transaction and a screenshot of the error message received.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-47378\" class=\"elementor-tab-title\" data-tab=\"78\" role=\"button\" aria-controls=\"elementor-tab-content-47378\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What happens if my top-up or game voucher purchase fails?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-47378\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"78\" role=\"region\" aria-labelledby=\"elementor-tab-title-47378\"><p>If the top-up or game voucher purchase fails, the balance will be returned to the user\u2019s wallet balance. If within 2x24 hours on working days, the balance is not received, contact cs@whiz.id, we will help you.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-47379\" class=\"elementor-tab-title\" data-tab=\"79\" role=\"button\" aria-controls=\"elementor-tab-content-47379\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">The game I want to top up is not available on Whiz<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-47379\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"79\" role=\"region\" aria-labelledby=\"elementor-tab-title-47379\"><p>Please email us cs@whiz.id and our team will continuously work to make it happen for you.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-47380\" class=\"elementor-tab-title\" data-tab=\"80\" role=\"button\" aria-controls=\"elementor-tab-content-47380\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How do I see a recap of all my expenses?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-47380\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"80\" role=\"region\" aria-labelledby=\"elementor-tab-title-47380\"><p>To view your expenses,<br \/>1. Click \"See Details\" of 'Expenditure Information' section<br \/>2. Select the month\/period that you wish to see<\/p><p>You would be able to see the summary and details of all purchases and transfer out\/withdrawals that you have done over the month\/period, in descending order.<\/p><p>For parents, you would be able to see your child's expenses using the 'Monitoring' feature.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-47381\" class=\"elementor-tab-title\" data-tab=\"81\" role=\"button\" aria-controls=\"elementor-tab-content-47381\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What is a Task feature?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-47381\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"81\" role=\"region\" aria-labelledby=\"elementor-tab-title-47381\"><p><span data-sheets-value=\"{\" data-sheets-userformat=\"{\" data-sheets-textstyleruns=\"{\">Task feature is a to-do list - fully <em>customizing<\/em>, and better, may provide rewards upon completion.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-47382\" class=\"elementor-tab-title\" data-tab=\"82\" role=\"button\" aria-controls=\"elementor-tab-content-47382\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Who can create Task?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-47382\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"82\" role=\"region\" aria-labelledby=\"elementor-tab-title-47382\"><p><span data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Orang Tua yang telah menghubungkan akunnya dengan akun Anak Muda.&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:13245,&quot;3&quot;:{&quot;1&quot;:0},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;6&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;7&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0,&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\">Parent who have already linked account to a Youth's.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-47383\" class=\"elementor-tab-title\" data-tab=\"83\" role=\"button\" aria-controls=\"elementor-tab-content-47383\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How to create Task?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-47383\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"83\" role=\"region\" aria-labelledby=\"elementor-tab-title-47383\"><p><span data-sheets-value=\"{\" data-sheets-userformat=\"{\" data-sheets-textstyleruns=\"{\">Using a Parent account on Whiz app,<br \/>1. Click 'Task' icon<br \/>2. Click 'Create Task' button<br \/>3. Fill in the details of the task, <em>rewarding<\/em> (if any), validity period and tick the name of linked Youth to which this task would be applicable to<br \/>4. Click 'Create Task' button<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-47384\" class=\"elementor-tab-title\" data-tab=\"84\" role=\"button\" aria-controls=\"elementor-tab-content-47384\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">As a Youth, what do I do when I have completed task?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-47384\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"84\" role=\"region\" aria-labelledby=\"elementor-tab-title-47384\"><ol><li><span data-sheets-value=\"{\" data-sheets-userformat=\"{\" data-sheets-textstyleruns=\"{\">Click 'Task' icon<\/span><\/li><li><span data-sheets-value=\"{\" data-sheets-userformat=\"{\" data-sheets-textstyleruns=\"{\">On the 'Active Task List', find card that contains the completed task, click 'Task Completed' button<\/span><\/li><li><span data-sheets-value=\"{\" data-sheets-userformat=\"{\" data-sheets-textstyleruns=\"{\">The card status will change to <em>pending approval<\/em>. And when approved by Parents, <em>rewarding<\/em> will be automatically transferred\/recorded<\/span><\/li><\/ol><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-47385\" class=\"elementor-tab-title\" data-tab=\"85\" role=\"button\" aria-controls=\"elementor-tab-content-47385\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">As a Parent, what do I do when my Youth marks a task as complete?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-47385\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"85\" role=\"region\" aria-labelledby=\"elementor-tab-title-47385\"><p><span data-sheets-value=\"{\" data-sheets-userformat=\"{\" data-sheets-textstyleruns=\"{\">1. Click 'Task' icon<br \/>2. In <em>widget<\/em> &#039;Awaiting Approval&#039;, will see all completed tasks<br \/>3. Acknowledge by clicking 'Approve Task' or if task is not completed, 'Reject Task'<\/span><\/p><p>Scenario 1 \u2013<br \/>4. If 'Approve Task' is selected and task had entailed <em>rewarding<\/em> a monetary, you will be routed to the 'Transfer' page<br \/>5. Click 'Confirm' &amp; authorize transaction with your PIN to transfer reward to Youth<\/p><p>Scenario 2 \u2013<br \/>4. If 'Approve Task' is selected and task had entailed <em>rewarding<\/em> (non-monetary), <em>rewarding<\/em> will be automatically registered<\/p><p>Scenario 3 \u2013<br \/>4. If 'Reject Task' is selected, the particular task will be back on the list of task on both Parent's and Youth's app<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-47386\" class=\"elementor-tab-title\" data-tab=\"86\" role=\"button\" aria-controls=\"elementor-tab-content-47386\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">As a Parent, where can I see all my Youth's outstanding tasks?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-47386\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"86\" role=\"region\" aria-labelledby=\"elementor-tab-title-47386\"><ol><li><span data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;1. Klik ikon 'Tugas'\\n2. Anda dapat melihat seluruh tugas pada 'Daftar Tugas Aktif'&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:13117,&quot;3&quot;:{&quot;1&quot;:0},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;6&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;7&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;11&quot;:4,&quot;12&quot;:0,&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\" data-sheets-formula=\"=R[0]C[-1]\">Click 'Task' icon<\/span><\/li><li><span data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;1. Klik ikon 'Tugas'\\n2. Anda dapat melihat seluruh tugas pada 'Daftar Tugas Aktif'&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:13117,&quot;3&quot;:{&quot;1&quot;:0},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;6&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;7&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;11&quot;:4,&quot;12&quot;:0,&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\" data-sheets-formula=\"=R[0]C[-1]\">You would see all outstanding task on 'Active Task List'<\/span><\/li><\/ol><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-47387\" class=\"elementor-tab-title\" data-tab=\"87\" role=\"button\" aria-controls=\"elementor-tab-content-47387\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">As a Parent, where can I see the entire to-do list?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-47387\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"87\" role=\"region\" aria-labelledby=\"elementor-tab-title-47387\"><ol><li><span data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;1. Klik ikon 'Tugas'\\r\\n2. Klik tombol 'Cek Detail Semua Tugas'&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:12604,&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;6&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;7&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;11&quot;:4,&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\" data-sheets-formula=\"=R[0]C[-1]\">Click 'Task' icon<\/span><\/li><li><span data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;1. Klik ikon 'Tugas'\\r\\n2. Klik tombol 'Cek Detail Semua Tugas'&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:12604,&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;6&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;7&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;11&quot;:4,&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\" data-sheets-formula=\"=R[0]C[-1]\">Click 'Check All Task Details' button<\/span><\/li><\/ol><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-47388\" class=\"elementor-tab-title\" data-tab=\"88\" role=\"button\" aria-controls=\"elementor-tab-content-47388\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Who can make edit to\/delete an active task?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-47388\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"88\" role=\"region\" aria-labelledby=\"elementor-tab-title-47388\"><p><span data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Orang Tua.&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:13245,&quot;3&quot;:{&quot;1&quot;:0},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;6&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;7&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0,&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\">Parent.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-47389\" class=\"elementor-tab-title\" data-tab=\"89\" role=\"button\" aria-controls=\"elementor-tab-content-47389\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How to make edit to\/delete an active task?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-47389\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"89\" role=\"region\" aria-labelledby=\"elementor-tab-title-47389\"><ol><li><span data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;1. Klik ikon 'Tugas'\\n2. Klik tombol 'Cek Detail Semua Tugas' \\n3. Pilih tugas yang ingin diubah dan klik pada ikon 'pensil' atau ikon 'tempat sampah' untuk tugas yang ingin dihapus&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:12604,&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;6&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;7&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;11&quot;:4,&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\" data-sheets-formula=\"=R[0]C[-1]\">Click 'Task' icon<\/span><\/li><li><span data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;1. Klik ikon 'Tugas'\\n2. Klik tombol 'Cek Detail Semua Tugas' \\n3. Pilih tugas yang ingin diubah dan klik pada ikon 'pensil' atau ikon 'tempat sampah' untuk tugas yang ingin dihapus&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:12604,&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;6&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;7&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;11&quot;:4,&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\" data-sheets-formula=\"=R[0]C[-1]\">Click 'Check All Task Details' button<\/span><\/li><li><span data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;1. Klik ikon 'Tugas'\\n2. Klik tombol 'Cek Detail Semua Tugas' \\n3. Pilih tugas yang ingin diubah dan klik pada ikon 'pensil' atau ikon 'tempat sampah' untuk tugas yang ingin dihapus&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:12604,&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;6&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;7&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;11&quot;:4,&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\" data-sheets-formula=\"=R[0]C[-1]\">Select the particular ]task you want to edit and click on the 'pencil' icon or 'trashcan' icon for task to be deleted<\/span><\/li><\/ol><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-47390\" class=\"elementor-tab-title\" data-tab=\"90\" role=\"button\" aria-controls=\"elementor-tab-content-47390\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What is Pocket?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-47390\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"90\" role=\"region\" aria-labelledby=\"elementor-tab-title-47390\"><p>Pocket feature allow users to save for different items\/targets using different pockets.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-47391\" class=\"elementor-tab-title\" data-tab=\"91\" role=\"button\" aria-controls=\"elementor-tab-content-47391\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What is 'Customized Target' Pocket?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-47391\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"91\" role=\"region\" aria-labelledby=\"elementor-tab-title-47391\"><p>'Customized Target' Pocket is a feature aimed at helping users to save up and earn bonus balance to achieve their targets\/goals.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-47392\" class=\"elementor-tab-title\" data-tab=\"92\" role=\"button\" aria-controls=\"elementor-tab-content-47392\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Is there a limit to the number of items in Whiz Pocket?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-47392\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"92\" role=\"region\" aria-labelledby=\"elementor-tab-title-47392\"><p>A user can have a maximum of 3 individual pockets with Whiz. Limit includes all types of pockets.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-47393\" class=\"elementor-tab-title\" data-tab=\"93\" role=\"button\" aria-controls=\"elementor-tab-content-47393\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Are there admin or interest fees for Whiz Pocket?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-47393\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"93\" role=\"region\" aria-labelledby=\"elementor-tab-title-47393\"><p>There are no additional fees. You only need to save to reach the desired target.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-47394\" class=\"elementor-tab-title\" data-tab=\"94\" role=\"button\" aria-controls=\"elementor-tab-content-47394\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What is the savings duration available on Whiz Pocket?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-47394\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"94\" role=\"region\" aria-labelledby=\"elementor-tab-title-47394\"><p>We give complete flexibility to users to decide how frequent they want to fill up the Pocket.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-47395\" class=\"elementor-tab-title\" data-tab=\"95\" role=\"button\" aria-controls=\"elementor-tab-content-47395\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How to create a Pocket?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-47395\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"95\" role=\"region\" aria-labelledby=\"elementor-tab-title-47395\"><p>1. Click the Pocket icon <br \/>2. Select - 'Selected Product' or 'Customized Target'<br \/>3. Fill in the pocket details<br \/>4. Click &#039;Create Pocket&#039;<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-47396\" class=\"elementor-tab-title\" data-tab=\"96\" role=\"button\" aria-controls=\"elementor-tab-content-47396\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How to make edit to an existing Pocket?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-47396\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"96\" role=\"region\" aria-labelledby=\"elementor-tab-title-47396\"><p>To edit all other information, here's how -<br \/>1. Click 'Pocket' icon<br \/>2. In the 'Pocket List', find the Pocket you want to change<br \/>3. click the three dots on the top right<br \/>4. Click the &#039;Edit Pocket&#039; button<br \/>5. Change the details of the Pocket such as name, image, description<br \/>6. Click 'Change confirmation'<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-47397\" class=\"elementor-tab-title\" data-tab=\"97\" role=\"button\" aria-controls=\"elementor-tab-content-47397\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How to add money into the Pocket?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-47397\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"97\" role=\"region\" aria-labelledby=\"elementor-tab-title-47397\"><p>1. Click 'Pocket' icon<br \/>2. Under 'Pocket List', find the particular Pocket you want to add money into and click 'Top-up Pocket' button<br \/>3. Input nominal top-up and click 'Confirm'<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-47398\" class=\"elementor-tab-title\" data-tab=\"98\" role=\"button\" aria-controls=\"elementor-tab-content-47398\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How to move money out of Pocket?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-47398\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"98\" role=\"region\" aria-labelledby=\"elementor-tab-title-47398\"><p>To move money out of Pocket, you would have to delete Pocket for now.<br \/>1. Click 'Pocket' icon<br \/>2. Click on the desired Pocket you want move money out of<br \/>3. Click 'Delete Pocket' button and confirm action. The pocket's balance will automatically be moved into main wallet balance<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-47399\" class=\"elementor-tab-title\" data-tab=\"99\" role=\"button\" aria-controls=\"elementor-tab-content-47399\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Can balance in the Pocket be spent?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-47399\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"99\" role=\"region\" aria-labelledby=\"elementor-tab-title-47399\"><p>Pocket Balance cannot be used. If you want to use it, please transfer the balance to the main wallet. See the method in the question &quot;How to move money out of pocket&quot;.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-473100\" class=\"elementor-tab-title\" data-tab=\"100\" role=\"button\" aria-controls=\"elementor-tab-content-473100\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How to delete an existing Pocket?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-473100\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"100\" role=\"region\" aria-labelledby=\"elementor-tab-title-473100\"><p>1. Click the &#039;Pocket&#039; icon on the homepage<br \/>2. Under 'Pocket List', find the particular Pocket you want to edit and click the right arrow<br \/>3. Click on 'Delete Pocket'<br \/>4. Should the pocket no longer have any balance, a confirmation page will show and click on 'Delete Pocket' button. The pocket balance will be automatically transferred to the main wallet balance.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-473101\" class=\"elementor-tab-title\" data-tab=\"101\" role=\"button\" aria-controls=\"elementor-tab-content-473101\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">As a Parent, can I see how much my Youth have stashed across Pocket?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-473101\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"101\" role=\"region\" aria-labelledby=\"elementor-tab-title-473101\"><p>Yes, you can if you have linked your account to your Youth's!<\/p><p>When linked, click on 'Monitoring' icon to see your Youth's pocket progress and details<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-473102\" class=\"elementor-tab-title\" data-tab=\"102\" role=\"button\" aria-controls=\"elementor-tab-content-473102\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How to create a Group Pocket?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-473102\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"102\" role=\"region\" aria-labelledby=\"elementor-tab-title-473102\"><p>To create a Group pocket, follow these steps -<br \/>1. Click the 'Pocket' icon on the homepage<br \/>2. Select the Group Pocket tab and click 'Create Group Pocket.'<br \/>3. Complete the Group Pocket by filling in the name and uploading a photo and description of the Pocket. Click 'Continue'<br \/>4. Add Pocket Members, and click 'Continue.'<br \/>5. Double check the pocket details, and click 'Create Pocket'.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-473103\" class=\"elementor-tab-title\" data-tab=\"103\" role=\"button\" aria-controls=\"elementor-tab-content-473103\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What is the maximum number of Group Pocket I can create?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-473103\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"103\" role=\"region\" aria-labelledby=\"elementor-tab-title-473103\"><p><span data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Anda bisa membuat maksimal 3 Kantong Bersama&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:13189,&quot;3&quot;:{&quot;1&quot;:0},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;10&quot;:2,&quot;11&quot;:4,&quot;12&quot;:0,&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\">You can create a maximum of 3 Group Pockets.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-473104\" class=\"elementor-tab-title\" data-tab=\"104\" role=\"button\" aria-controls=\"elementor-tab-content-473104\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What is the maximum number of members in a Group Pocket?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-473104\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"104\" role=\"region\" aria-labelledby=\"elementor-tab-title-473104\"><p><span data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Tidak ada jumlah maksimal anggota yang dapat diundang dalam satu Kantong Bersama.&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:13189,&quot;3&quot;:{&quot;1&quot;:0},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;10&quot;:2,&quot;11&quot;:4,&quot;12&quot;:0,&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\">There is no maximum number of members that can be invited to one Group Pocket.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-473105\" class=\"elementor-tab-title\" data-tab=\"105\" role=\"button\" aria-controls=\"elementor-tab-content-473105\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Why I can't add a parent account to the Group Pocket?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-473105\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"105\" role=\"region\" aria-labelledby=\"elementor-tab-title-473105\"><p><span data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Untuk saat ini, Kantong Bersama hanya bisa diakses oleh akun tipe Anak. Oleh karena itu, Anda tidak bisa menambahkan akun orang tua ke Kantong Bersama.&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:13189,&quot;3&quot;:{&quot;1&quot;:0},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;10&quot;:2,&quot;11&quot;:4,&quot;12&quot;:0,&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\">For now, the Group Pocket can only be accessed by Child accounts. Therefore, you cannot add parent accounts to the Group Pocket.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-473106\" class=\"elementor-tab-title\" data-tab=\"106\" role=\"button\" aria-controls=\"elementor-tab-content-473106\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How to leave of the Group Pocket?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-473106\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"106\" role=\"region\" aria-labelledby=\"elementor-tab-title-473106\"><p><span data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Sebagai anggota Anda bisa keluar dari Kantong Bersama, dengan mengikuti langkah berikut\\n1. Klik ikon 'kantong' pada homepage, pilih 'Kantong Bersama'.\\n2. Klik Kantong Bersama pilihan Anda\\n3. Klik ikon titik tiga di pojok kanan atas\\n4. Pilih 'Keluar Kantong Bersama'\\n5. Klik 'Keluar Kantong'&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:13189,&quot;3&quot;:{&quot;1&quot;:0},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;10&quot;:2,&quot;11&quot;:4,&quot;12&quot;:0,&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\">As a member you can leave the Group Pocket by following these steps -<br \/>1. Click the 'Pocket' icon on the homepage, select 'Group Pocket'.<br \/>2. Click the 'Group Pocket' of your choice<br \/>3. Click the three dots icon in the upper right corner<br \/>4. Select 'Leave Group Pocket'<br \/>5. Click 'Leave Pocket'<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-473107\" class=\"elementor-tab-title\" data-tab=\"107\" role=\"button\" aria-controls=\"elementor-tab-content-473107\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Can I add members from Group Pocket?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-473107\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"107\" role=\"region\" aria-labelledby=\"elementor-tab-title-473107\"><p><span data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Tambahkan anggota ke Kantong Bersama dengan mengikuti langkah-langkah berikut -\\r\\n1. Klik ikon 'Kantong' di homepage, dan pilih 'Kantong Bersama'.\\r\\n2. Klik 'Kantong Bersama' pilihan Anda\\r\\n3. Klik 'Tambah Anggota Kantong'\\r\\n4. Masukkan nomor telepon atau pilih dari buku alamat telepon.\\r\\n5. Klik detail kontak yang akan ditambahkan ke dalam Kantong Bersama\\r\\n6. Klik 'Tambah x Anggota'. Pastikan data anggota sudah benar\\r\\n\\r\\nSesuai dengan pengaturan Kantong Bersama, hanya pemilik atau pemilik dan anggota yang dapat menambahkan anggota tambahan ke Kantong Bersama.&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:13189,&quot;3&quot;:{&quot;1&quot;:0},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;10&quot;:2,&quot;11&quot;:4,&quot;12&quot;:0,&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\">Add members to the Group Pocket by following these steps - <br \/>1. Click the 'Pocket' icon on the homepage, and select 'Group Pocket'. <br \/>2. Click the 'Group Pocket' of your choice <br \/>3. Click &#039;Add Pocket Member&#039; <br \/>4. Input phone numbers or select from phone's address book. <br \/>5. Click on the contact details that are to be added into the Group Pocket <br \/>6. Click on 'Add x Members'. Ensure that the members' details are correct <br \/><br \/>Depending on the Group Pocket's setting, only the owner or both owner and members can add additional members to the Group Pocket.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-473108\" class=\"elementor-tab-title\" data-tab=\"108\" role=\"button\" aria-controls=\"elementor-tab-content-473108\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Can I remove members from Group Pocket?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-473108\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"108\" role=\"region\" aria-labelledby=\"elementor-tab-title-473108\"><p><span data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Hanya pemilik Kantong Bersama yang dapat menghapus anggota dari Kantong Bersama.\\n\\nJika Anda adalah pemilik Kantong Bersama, Anda bisa mengeluarkan anggota dari Kantong Bersama dengan mengikuti langkah-langkah berikut -\\n1. Klik ikon 'Kantong' pada homepage, pilih 'Kantong Bersama'.\\n2. Klik Kantong Bersama' pilihan Anda\\n3. Klik 'Hapus Anggota'\\n4. Pilih anggota yang ingin dihapus dengan klik ikon 'Sampah'\\n5. Klik 'Lanjut'\\n6. Anggota sudah dihapus dari Kantong Bersama&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:13189,&quot;3&quot;:{&quot;1&quot;:0},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;10&quot;:2,&quot;11&quot;:4,&quot;12&quot;:0,&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\">Only Group Pocket's owner can remove members from the Group Pocket.<br \/><br \/>If you are a Group Pocket owner, remove members from the Group Pocket by following these steps -<br \/>1. Click the 'Pocket' icon on the homepage, and select 'Group Pocket'.<br \/>2. Click the 'Group Pocket' of your choice<br \/>3. Click &#039;Remove Member&#039;<br \/>4. Select the member you want to delete by clicking the 'trash' icon<br \/>5. Click &#039;Next&#039;<br \/>6. Member has been removed from Group Pocket<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-473109\" class=\"elementor-tab-title\" data-tab=\"109\" role=\"button\" aria-controls=\"elementor-tab-content-473109\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How do I view Group Pocket activity?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-473109\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"109\" role=\"region\" aria-labelledby=\"elementor-tab-title-473109\"><p><span data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Pemilik dan anggota Kantong bisa memantau aktivitas Kantong Bersama dengan mengikuti langkah berikut.\\n1. Klik ikon 'Kantong' pada homepage, pilih 'Kantong Bersama'.\\n2. Klik 'Kantong bersama' pilihanmu\\n3. Akan muncul rincian Kantong Bersama\\n4. Gulir ke bawah untuk melihat aktivitas Kantong Bersama&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:13189,&quot;3&quot;:{&quot;1&quot;:0},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;10&quot;:2,&quot;11&quot;:4,&quot;12&quot;:0,&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\">Owner and members of the Group Pocket can monitor pocket's activities by following these steps -<br \/>1. Click the 'Pocket' icon on the homepage, and select 'Group Pocket'.<br \/>2. Click on the 'Group pocket' of your choice<br \/>3. Group Pocket details will appear<br \/>4. Scroll down to see Group Pockets activity<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-473110\" class=\"elementor-tab-title\" data-tab=\"110\" role=\"button\" aria-controls=\"elementor-tab-content-473110\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How to add balance to the Group Pocket?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-473110\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"110\" role=\"region\" aria-labelledby=\"elementor-tab-title-473110\"><p><span data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Pemilik dan anggota Kantong Bersama dapat menambah saldo dengan mengikuti langkah-langkah berikut -\\n1. Klik ikon 'Kantong' di beranda, dan pilih 'Kantong Bersama'.\\n2. Klik 'Masukkan Saldo' dari Kantong Bersama yang ingin Anda tambahkan saldo\\n3. Masukkan nominal top-up dan klik 'Isi Kantong'\\n4. Masukkan PIN Anda. Saldo akan ditransfer dari saldo dompet Anda ke Kantong Bersama\\n\\nCatatan: Pastikan pemilik Kantong Bersama. Whiz tidak bertanggung jawab atas penyalahgunaan Kantong Bersama.&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:13189,&quot;3&quot;:{&quot;1&quot;:0},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;10&quot;:2,&quot;11&quot;:4,&quot;12&quot;:0,&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\">Both owner and member of Group Pocket can add balance to the Group Pocket by following these steps -<br \/>1. Click the 'Pocket' icon on the homepage, and select 'Group Pocket'.<br \/>2. Click on the 'Masukkan Saldo' of the Group Pocket you wish to add funds into<br \/>3. Input top-up nominal and click 'Isi Kantong'<br \/>4. Enter your PIN. Balance will be transferred from your wallet balance to the Group Pocket<br \/><br \/>Note: Please ensure the authenticity of Group Pocket owner. Whiz is not responsible for any misuse of Group Pocket.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-473111\" class=\"elementor-tab-title\" data-tab=\"111\" role=\"button\" aria-controls=\"elementor-tab-content-473111\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How to withdraw balance from the Group Pocket?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-473111\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"111\" role=\"region\" aria-labelledby=\"elementor-tab-title-473111\"><p><span data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Hanya pemilik Kantong Bersama yang bisa menarik uang dari Kantong Bersama. \\nJika Anda pemilik Kantong Bersama, berikut cara untuk menarik uang dari Kantong Bersama -\\n1.Klik ikon 'Kantong' pada homepage, pilih 'Kantong Bersama'.\\n2. Klik 'Kantong Bersama' pilihan Anda\\n3. Akan muncul rincian Kantong\\n4. Klik 'Tarik Saldo', pilih tujuan penarikan\\n5. Masukkan nominal penarikan\\n6. Klik 'Tarik Saldo' dan masukkan PIN\\n\\nCatatan: Pastikan penarikan saldo berdasarkan kesepakatan bersama. Whiz tidak bertanggung jawab apabila terjadi penyalahgunaan Kantong Bersama&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:13189,&quot;3&quot;:{&quot;1&quot;:0},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;10&quot;:2,&quot;11&quot;:4,&quot;12&quot;:0,&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\">Only Group Pocket's owner can withdraw balance from the Group Pocket. <br \/>If you are a Group Pocket owner, withdraw balance from the Group Pocket by following these steps -<br \/>1. Click the 'Pocket' icon on the homepage, and select 'Group Pocket.'<br \/>2. Click the 'Group Pocket' of your choice<br \/>3. Pocket details will appear<br \/>4. Click 'Withdraw Balance'<br \/>5. Enter the withdrawal nominal<br \/>6. Click &#039;Withdraw Balance&#039; and enter your PIN<br \/><br \/>Note: Make sure to withdraw the balance based on mutual agreement. Whiz is not responsible for any misuse of Group Pocket.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-473112\" class=\"elementor-tab-title\" data-tab=\"112\" role=\"button\" aria-controls=\"elementor-tab-content-473112\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Why can't I seem to top-up balance into the Group Pocket?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-473112\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"112\" role=\"region\" aria-labelledby=\"elementor-tab-title-473112\"><p><span data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Hal tersebut bisa saja terjadi karena saldo dompet Pemilik Kantong Bersama sudah mencapai batas maksimal. Silakan hubungi pemilik Kantong Bersama.&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:13189,&quot;3&quot;:{&quot;1&quot;:0},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;10&quot;:2,&quot;11&quot;:4,&quot;12&quot;:0,&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\">It could be that the maximum wallet balance of Group Pocket's owner has been hit. Please reach out to the owner.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-473113\" class=\"elementor-tab-title\" data-tab=\"113\" role=\"button\" aria-controls=\"elementor-tab-content-473113\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">If I leave or am removed from the Group Pocket, will the balance that I have previously topped up be returned?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-473113\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"113\" role=\"region\" aria-labelledby=\"elementor-tab-title-473113\"><p><span data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Tidak, saldo yang sebelumnya di top-up ke Kantong Bersama tidak bisa dikembalikan secara otomatis. Silakan hubungi pemilik Kantong Bersama untuk memproses pengembalian\/penyelesaian lain.&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:13189,&quot;3&quot;:{&quot;1&quot;:0},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;10&quot;:2,&quot;11&quot;:4,&quot;12&quot;:0,&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\">No, the balance that were previously topped up to the Group Pocket will not be automatically returned. Please reach out to the Group Pocket owner to initiate refund\/settlement.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-473114\" class=\"elementor-tab-title\" data-tab=\"114\" role=\"button\" aria-controls=\"elementor-tab-content-473114\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How to delete an existing Group Pocket?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-473114\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"114\" role=\"region\" aria-labelledby=\"elementor-tab-title-473114\"><p><span data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Hanya pemilik Kantong Bersama yang dapat menghapus Kantong.\\n\\nJika Anda pemilik Kantong Bersama, hapus Kantong Bersama dengan mengikuti langkah-langkah berikut -\\n1. Klik ikon 'Kantong' di beranda, dan pilih 'Kantong Bersama.'\\n2. Klik 'Kantong Bersama' pilihan Anda\\n3. Akan muncul detail Kantong, klik 3 titik di sisi kanan atas.\\n4. Klik 'Edit Kantong'\\n5. Klik 'Hapus Kantong'.\\n\\nJika Kantong Bersama masih berisi saldo, Anda akan diminta untuk menarik semua saldo. Lihat pertanyaan \\&quot;Bagaimana cara menarik saldo dari Kantong Bersama?\\&quot; untuk cara menarik saldo. Jika Kantong tidak memiliki saldo, halaman konfirmasi akan muncul dan klik tombol 'Hapus Saku'\\n\\nCatatan: Pastikan untuk menghapus saldo berdasarkan kesepakatan bersama. Whiz tidak bertanggung jawab atas penyalahgunaan Kantong Bersama.&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:4865,&quot;3&quot;:{&quot;1&quot;:0},&quot;11&quot;:4,&quot;12&quot;:0,&quot;15&quot;:&quot;Calibri&quot;}\">Only Group Pocket's owner can delete the Group Pocket.<br \/><br \/>If you are a Group Pocket owner, delete the Group Pocket by following these steps -<br \/>1. Click the 'Pocket' icon on the homepage, and select 'Group Pocket.'<br \/>2. Click the 'Group Pocket' of your choice<br \/>3. Pocket details will appear, click on the 3 dots on the upper right hand side.<br \/>4. Click &#039;Edit Pocket&#039;<br \/>5. Click 'Delete Pocket'.<br \/><br \/>Should the Group Pocket still contain any balance, you will be prompted to withdraw balance. Refer to \"How to withdraw balance from the Group Pocket?\" on how. Should the pocket no longer have any balance, a confirmation page will show and click on 'Delete Pocket' button<br \/><br \/>Note: Make sure to delete the balance based on mutual agreement. Whiz is not responsible for any misuse of Group Pocket.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-473115\" class=\"elementor-tab-title\" data-tab=\"115\" role=\"button\" aria-controls=\"elementor-tab-content-473115\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What is Smart Saver?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-473115\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"115\" role=\"region\" aria-labelledby=\"elementor-tab-title-473115\"><p>Smart Saver is a long-term savings (deposit) product from Whiz in partnership with Bank Perekonomian Rakyat (BPR) and offers a high interest rate guaranteed by LPS. You can save your money within a certain period of time ranging from 1 month, 3 months, to 12 months with an automatic renewal option.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-473116\" class=\"elementor-tab-title\" data-tab=\"116\" role=\"button\" aria-controls=\"elementor-tab-content-473116\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What is BPR?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-473116\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"116\" role=\"region\" aria-labelledby=\"elementor-tab-title-473116\"><p>Bank Perkreditan Rakyat (BPR) is a financial institution that offers banking services such as savings, deposits, and loans. Compared to commercial banks, BPRs have the advantage of offering higher deposit rates and more personalized services.<\/p><p>In addition, BPRs focus on community economic empowerment, especially through loans to micro, small, and medium enterprises (MSMEs) in the surrounding areas.<\/p><p>Despite the smaller number of branches, all BPRs are licensed by Bank Indonesia (BI) and the Financial Services Authority (OJK). So, you can rest assured that your deposits are safe and guaranteed by the Indonesia Deposit Insurance Corporation up to Rp2 billion.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-473117\" class=\"elementor-tab-title\" data-tab=\"117\" role=\"button\" aria-controls=\"elementor-tab-content-473117\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Is Smart Saver Safe?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-473117\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"117\" role=\"region\" aria-labelledby=\"elementor-tab-title-473117\"><p>Yes, Smart Saver is very safe because deposits are placed in BPRs that work with Whiz.<\/p><p>Whiz ensures that every BPR available is licensed by the Financial Services Authority (OJK) and Bank Indonesia (BI), and is a participant of the Indonesia Deposit Insurance Corporation (IDIC) - so your deposits are guaranteed (up to Rp2 billion).<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-473118\" class=\"elementor-tab-title\" data-tab=\"118\" role=\"button\" aria-controls=\"elementor-tab-content-473118\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What does LPS-insured for funds mean?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-473118\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"118\" role=\"region\" aria-labelledby=\"elementor-tab-title-473118\"><p>LPS guarantees deposits in Indonesian banks up to Rp2,000,000,000 per depositor per bank (in the event of a bank failure). This guarantee covers the amount of deposits and interest, provided that the interest offered is within the LPS guaranteed interest rate.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-473119\" class=\"elementor-tab-title\" data-tab=\"119\" role=\"button\" aria-controls=\"elementor-tab-content-473119\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What if the partner Bank\/BPR experiences default or liquidation?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-473119\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"119\" role=\"region\" aria-labelledby=\"elementor-tab-title-473119\"><p><span data-sheets-root=\"1\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Semua bank\/BPR mitra Whiz adalah peserta Lembaga Penjamin Simpanan (LPS). Oleh karena itu, deposito Anda dijamin oleh LPS.\\n\\nDapat disampaikan bahwa likuidasi bank di Indonesia merupakan sesuatu yang sangat jarang terjadi.\\n\\nJika terdapat bank\/BPR mitra Whiz yang gagal bayar atau dalam proses likuidasi, tim Customer Service kami akan bekerja sama dengan Anda untuk membantu proses klaim ke LPS untuk memastikan bahwa deposito Anda akan dibayar kembali.&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:15107,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:14001853},&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:2105636},&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\">All Whiz partner banks\/BPRs are Deposit Insurance Corporation (LPS) participants. Therefore, your deposits are guaranteed by LPS.<br \/><br \/>It is noted that bank liquidation in Indonesia is something that is very rare.<br \/><br \/>If any Whiz partner bank\/BPR defaults or is in the process of liquidation, our Customer Service team will work with you to assist with the claim process to LPS to ensure that your deposits will be repaid.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-473120\" class=\"elementor-tab-title\" data-tab=\"120\" role=\"button\" aria-controls=\"elementor-tab-content-473120\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How to Create Smart Saver?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-473120\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"120\" role=\"region\" aria-labelledby=\"elementor-tab-title-473120\"><p><span data-sheets-root=\"1\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Berikut cara membuat Smart Saver.\\n1. Klik 'Kantong' pada homepage Whiz\\n2. Pilih 'Smart Saver'\\n3. Tentukan jumlah yang akan ditabung dan pilih tenor \\n4. Klik 'Konfirmasi Nabung'\\n5. Lakukan verifikasi email dan verifikasi akun Whiz\\n6. Isi dan lengkapi Formulir Tabungan\\n7. Isi email aktif, Whiz akan mengirimkan formulir via email untuk ditAndatangani\\n8. Ikuti petunjuk dan lakukan tAnda tangan dokumen secara online\\n9. Anda akan menerima notifikasi pembukaan tabungan berhasil\\n10. Segera lakukan top-up sesuai jumlah tabungan yang dipilih\\n11. Smart Saver Anda berhasil dibuat!&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:15107,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:14001853},&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:2105636},&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\">Here's how to create a Smart Saver:<br \/>1. Click on 'Pcoket' icon on the Whiz homepage.<br \/>2. Select &#039;Smart Saver&#039;<br \/>3. Determine the amount to be saved and choose the placement's desired duration. <br \/>4. Click 'Confirm Deposit.'<br \/>5. Verify your email and Whiz account (if you haven't done so previously).<br \/>6. Fill out and complete the Savings Form.<br \/>7. Provide an active email; Whiz will send the form via email for signature.<br \/>8. Follow the instructions and sign the document via TekenAja.<br \/>9. Upon receiving a notification of successful account opening, select funding method.<br \/>10. Complete transfer for the Smart Saver.<br \/>11. Your Smart Saver is then created and you can start earning interest!<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-473121\" class=\"elementor-tab-title\" data-tab=\"121\" role=\"button\" aria-controls=\"elementor-tab-content-473121\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How long will it take for me to receive information about the application's verification status?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-473121\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"121\" role=\"region\" aria-labelledby=\"elementor-tab-title-473121\"><p><span data-sheets-root=\"1\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Setelah Anda melengkapi semua persyaratan, proses verifikasi akan memakan waktu hingga 1x24 jam (berlaku untuk hari kerja).&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:15107,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:14001853},&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:2105636},&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\">After you've completed all the requirements, it will take a processing time of up to 1x24 hours (applies to business days) to verify the application.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-473122\" class=\"elementor-tab-title\" data-tab=\"122\" role=\"button\" aria-controls=\"elementor-tab-content-473122\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What happens if my application is rejected by the BPR?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-473122\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"122\" role=\"region\" aria-labelledby=\"elementor-tab-title-473122\"><p><span data-sheets-root=\"1\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Apabila pengajuan pembukaan deposito Anda ditolak oleh BPR, Anda akan menerima notifikasi penolakan.\\n\\nBiasanya ini terjadi karena terdapat data yang tidak lengkap atau tidak sesuai. Anda dapat melakukan pengajuan kembali atau menghubungi tim Customer Service untuk panduan lebih lanjut.&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:15107,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:14001853},&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:2105636},&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\">If your deposit opening application is rejected by BPR, you will receive a rejection notification.<br \/><br \/>This is usually due to incomplete or incorrect data. You can reapply or contact our Customer Service team for further guidance.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-473123\" class=\"elementor-tab-title\" data-tab=\"123\" role=\"button\" aria-controls=\"elementor-tab-content-473123\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What are the advantages of Smart Saver?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-473123\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"123\" role=\"region\" aria-labelledby=\"elementor-tab-title-473123\"><p><span data-sheets-root=\"1\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Keuntungan yang Anda dapatkan:\\n1. Suku bunga yang lebih tinggi dibandingkan dengan kebanyakan bank konvensional.\\n2. Aman. Semua mitra BPR diawasi oleh Otoritas Jasa Keuangan (OJK) dan menjadi peserta Lembaga Penjamin Simpanan (LPS).\\n3. Aplikasi yang mudah digunakan dan mempermudah Anda dalam menabung.&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:15107,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:14001853},&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:2105636},&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\">Benefits:<br \/>1. Higher interest rates compared to most conventional banks.<br \/>2. Secured. All partner BPRs are supervised by the Financial Services Authority (OJK) and are participants of Indonesia Deposit Insurance Corporation (LPS).<br \/>3. A user-friendly platform that simplifies the savings process.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-473124\" class=\"elementor-tab-title\" data-tab=\"124\" role=\"button\" aria-controls=\"elementor-tab-content-473124\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What is ARO?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-473124\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"124\" role=\"region\" aria-labelledby=\"elementor-tab-title-473124\"><p><span data-sheets-root=\"1\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Automatic Roll Over (ARO) adalah sistem perpanjangan deposito di Whiz. Anda bisa melakukan perpanjangan deposito secara otomatis berdasarkan jangka waktu yang sudah dipilih pada awal pembukaan deposito. Nikmati tambahan uang dari bunga yang berbunga (compound interest).&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:15107,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:14001853},&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:2105636},&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\">Automatic Roll Over (ARO) is Whiz's deposit renewal system. You can automatically renew your deposit based on the chosen period during the initial deposit. Enjoy additional funds from accrued interest (compound interest).<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-473125\" class=\"elementor-tab-title\" data-tab=\"125\" role=\"button\" aria-controls=\"elementor-tab-content-473125\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What if I never deactivate ARO?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-473125\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"125\" role=\"region\" aria-labelledby=\"elementor-tab-title-473125\"><p><span data-sheets-root=\"1\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Jika Anda tidak menonaktifkan ARO pada deposit Anda, maka secara otomatis akan diperpanjang terus menerus sampai Anda menonaktifkan ARO untuk deposit tersebut\\n&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:15107,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:14001853},&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:2105636},&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\">If you never deactivate ARO on your deposit, it will automatically renew continuously until you deactivate ARO for that deposit<br \/><\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-473126\" class=\"elementor-tab-title\" data-tab=\"126\" role=\"button\" aria-controls=\"elementor-tab-content-473126\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What happens if I set the ARO to \"Non-Active\"?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-473126\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"126\" role=\"region\" aria-labelledby=\"elementor-tab-title-473126\"><p><span data-sheets-root=\"1\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Saat deposito jatuh tempo, nilai pokok uangmu dan bunga deposito akan dicairkan ke dompet utama Whiz atau rekening tujuan Anda.&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:15107,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:14001853},&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:2105636},&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\">When the deposit matures, the principal value of your money and the deposit interest will be redeemed into your main Whiz wallet or your designated bank account.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-473127\" class=\"elementor-tab-title\" data-tab=\"127\" role=\"button\" aria-controls=\"elementor-tab-content-473127\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What happens if I set the ARO to \"Principal &amp; Interest\"?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-473127\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"127\" role=\"region\" aria-labelledby=\"elementor-tab-title-473127\"><p><span data-sheets-root=\"1\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Saat deposito jatuh tempo, nilai pokok uangmu dan bunga deposito akan otomatis diperpanjang sesuai jangka waktu yang Anda pilih sebelumnya.&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:15107,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:14001853},&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:2105636},&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\">When the deposit matures, the principal value of your money and the deposit interest will automatically extend according to the previously chosen period.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-473128\" class=\"elementor-tab-title\" data-tab=\"128\" role=\"button\" aria-controls=\"elementor-tab-content-473128\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Can I change my ARO status?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-473128\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"128\" role=\"region\" aria-labelledby=\"elementor-tab-title-473128\"><p><span data-sheets-root=\"1\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Ya, Anda bisa melakukan perubahan ARO di halaman Rincian Smart Saver. Anda bisa melakukan perubahan ARO maksimal H-7 sebelum jatuh tempo.&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:15107,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:14001853},&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:2105636},&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\">Yes, you can make changes to ARO option on the Smart Saver Details page, up to a maximum of 7 days before maturity.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-473129\" class=\"elementor-tab-title\" data-tab=\"129\" role=\"button\" aria-controls=\"elementor-tab-content-473129\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How do I change the ARO status?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-473129\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"129\" role=\"region\" aria-labelledby=\"elementor-tab-title-473129\"><p><span data-sheets-root=\"1\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Berikut cara mengubah status ARO.\\n1. Klik 'Kantong' pada homepage Whiz\\n2. Pilih Smart Saver yang ingin Anda ubah\\n3. Pada rincian Smart Saver, klik pilihan Auto Rollover\\n4. Pilih status 'Tidak Aktif' untuk menghentikan rollover atau pilih 'Pokok + Bunga' untuk perpanjang Smart Saver&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:15107,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:14001853},&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:2105636},&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\">Here's how to change the ARO status:<br \/>1. Click on 'Pcoket' icon on the Whiz homepage.<br \/>2. Select the Smart Saver you want to modify.<br \/>3. On the Smart Saver details, click the Auto Rollover option.<br \/>4. Choose 'Non-Active' status to stop the rollover or select 'Principal + Interest' to extend the Smart Saver.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-473130\" class=\"elementor-tab-title\" data-tab=\"130\" role=\"button\" aria-controls=\"elementor-tab-content-473130\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Can I make a redeem my deposit before the maturity date?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-473130\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"130\" role=\"region\" aria-labelledby=\"elementor-tab-title-473130\"><p><span data-sheets-root=\"1\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Ya, jika Anda memenuhi kriteria pencairan sebelum jatuh tempo. Harap hubungi cs@whiz.id untuk mengetahui apakah Anda memenuhi kriteria tersebut.\\n\\nJika disetujui, maka Anda tidak akan mendapatkan bunga untuk bulan berjalan tersebut. Akan tetapi Anda akan mendapatkan seluruh pokok dan akumulasi bunga dari bulan-bulan sebelumnya.&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:15107,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:14001853},&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:2105636},&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\">Yes, if you meet the criteria for early redemption. Please contact cs@whiz.id to see if you meet the criteria.<br \/><br \/>If approved, then you will not get the interest for the current month. However, you will get the entire principal and accumulated interest from the previous months.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-473131\" class=\"elementor-tab-title\" data-tab=\"131\" role=\"button\" aria-controls=\"elementor-tab-content-473131\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How will interest be paid?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-473131\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"131\" role=\"region\" aria-labelledby=\"elementor-tab-title-473131\"><p><span data-sheets-root=\"1\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Bunga deposito Anda akan berakumulasi dan akan dibayarkan seluruhnya bersamaan dengan pokok deposito Anda pada saat jatuh tempo.&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:15107,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:14001853},&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:2105636},&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\">The interest on your deposit will accumulate and will be paid in full along with your principal at maturity.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-473132\" class=\"elementor-tab-title\" data-tab=\"132\" role=\"button\" aria-controls=\"elementor-tab-content-473132\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Will I be taxed on the interest earned?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-473132\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"132\" role=\"region\" aria-labelledby=\"elementor-tab-title-473132\"><p><span data-sheets-root=\"1\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Ya, pengguna dengan jumlah deposito mulai dari Rp 7.500.000 akan dikenakan pajak bunga sebesar 20%.&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:15107,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:14001853},&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:2105636},&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\">Yes, user with deposits with total amount starting from Rp7,500,000 will incur a 20% interest tax.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-473133\" class=\"elementor-tab-title\" data-tab=\"133\" role=\"button\" aria-controls=\"elementor-tab-content-473133\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How do I redeem Smart Saver?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-473133\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"133\" role=\"region\" aria-labelledby=\"elementor-tab-title-473133\"><p><span data-sheets-root=\"1\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Saldo Smart Saver akan ditransfer ke dompet utama Whiz Anda atau ke rekening bank yang Anda pilih sebelumnya. Saldo akan ditransfer pada saat tanggal jatuh tempo sesuai yang sudah ditentukan pada saat pembukaan deposito.\\n\\nJika pencairan gagal karena masalah dengan dompet Whiz atau rekening bank yang dipilih, Anda bisa melakukan pencairan secara manual. Lihat pertanyaan 'Bagaimana jika pencairan saya gagal?&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:15107,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:14001853},&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:2105636},&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\" data-sheets-textstyleruns=\"{&quot;1&quot;:0}\uee10{&quot;1&quot;:330,&quot;2&quot;:{&quot;2&quot;:{&quot;1&quot;:2,&quot;2&quot;:16711680}}}\uee10{&quot;1&quot;:340}\uee10{&quot;1&quot;:388,&quot;2&quot;:{&quot;2&quot;:{&quot;1&quot;:2,&quot;2&quot;:16711680}}}\uee10{&quot;1&quot;:397}\">Smart Saver's balance will be transferred to your main Whiz wallet or your designated bank account on predetermined maturity date set at the time of opening the deposit.<br \/><br \/>Should redemption fails due to issues with designated Whiz wallet or bank account, you can manually initiate the withdrawal. See the question 'What if my withdrawal fails?<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-473134\" class=\"elementor-tab-title\" data-tab=\"134\" role=\"button\" aria-controls=\"elementor-tab-content-473134\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How long does the redemption process take?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-473134\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"134\" role=\"region\" aria-labelledby=\"elementor-tab-title-473134\"><p><span data-sheets-root=\"1\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Saldo akan diterima pada sore hari saat tanggal jatuh tempo.\\n\\nCatatan: \\n1) Jika tanggal jatuh tempo pada hari Sabtu, Minggu, dan Senin, pencairan akan diproses pada hari Senin\\n2) Jika tanggal jatuh tempo pada hari libur nasional, pencairan akan diproses keesokan harinya (pada hari kerja).&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:15107,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:14001853},&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:2105636},&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\">The balance will be received on the afternoon of the due date.<br \/><br \/>Notes: <br \/>1) If the maturity date falls on Saturday, Sunday, or Monday, the withdrawal will be processed on Monday.<br \/>2)  If the maturity date falls on a national holiday, the withdrawal will be processed the next business day.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-473135\" class=\"elementor-tab-title\" data-tab=\"135\" role=\"button\" aria-controls=\"elementor-tab-content-473135\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What if I receive a redemption failure notification?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-473135\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"135\" role=\"region\" aria-labelledby=\"elementor-tab-title-473135\"><p><span data-sheets-root=\"1\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Jika Anda menerima notifikasi pencairan gagal, Anda perlu mengikuti langkah berikut.\\n1. Buka Kantong Whiz \\n2. Pilih Smart Saver yang akan dicairkan\\n3. Klik 'Tarik Saldo' pada rincian Smart Saver\\n4. Perbarui tujuan pencairan atau ubah rekening tujuan bank lain. Pastikan nama pemilik rekening sesuai dengan data KTP yang sudah diverifikasi\\n5. Klik 'Konfirmasi Tarik Saldo'\\n6. Pencairan Anda sedang diproses, maksimal 2x24 jam pada hari kerja&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:15107,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:14001853},&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:2105636},&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\">If you receive a notification of a failed withdrawal, follow these steps:<br \/>1. Click on 'Pocket' icon on Whiz homepage <br \/>2. Select the Smart Saver for withdrawal.<br \/>3. Click 'Withdraw Balance' in the Smart Saver details<br \/>4. Update the withdrawal destination. If another bank account is used, ensure that account holder's name matches the ID verified by Whiz.<br \/>5. Click 'Confirm Withdrawal.'<br \/>6. Your withdrawal is being processed. It may take up to 2 business days. You will receive a notification when funds have been successfully transferred.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-473136\" class=\"elementor-tab-title\" data-tab=\"136\" role=\"button\" aria-controls=\"elementor-tab-content-473136\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What are the reasons for a failed redemption?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-473136\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"136\" role=\"region\" aria-labelledby=\"elementor-tab-title-473136\"><p><span data-sheets-root=\"1\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Pencairkan Anda mungkin gagal karena alasan-alasan berikut:\\n1. Saldo Whiz atau saldo top-up akumulatif dompet Whiz.\\n2. Informasi rekening bank yang diberikan salah\/tidak aktif\/tidak terdeteksi.&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:15107,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:14001853},&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:2105636},&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\">Redemption might fail due to these reasons:<br \/>1. Balance or cumulative top-up balance of Whiz wallet.<br \/>2. Incorrect\/inactive\/undetectable bank account information provided.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-473137\" class=\"elementor-tab-title\" data-tab=\"137\" role=\"button\" aria-controls=\"elementor-tab-content-473137\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Will I receive a Bilyet Deposito?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-473137\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"137\" role=\"region\" aria-labelledby=\"elementor-tab-title-473137\"><p><span data-sheets-root=\"1\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Ya, BPR akan melakukan proses penerbitan bilyet dalam 5 hari kerja. Jika bilyet sudah terbit, Anda dapat melihan informasi bilyet tersebut dalam Aplikasi Whiz.&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:15107,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:14001853},&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:2105636},&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\">Yes, BPR will process the bilyet issuance within 5 working days. If the bilyet has been issued, you can view the bilyet information in the Whiz App.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-473138\" class=\"elementor-tab-title\" data-tab=\"138\" role=\"button\" aria-controls=\"elementor-tab-content-473138\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What is the Automated Transfer feature of Whiz?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-473138\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"138\" role=\"region\" aria-labelledby=\"elementor-tab-title-473138\"><p>Automated Transfer is a feature that allows users to set up and automate regular transfers to friends accounts and Whiz Pockets directly from their main wallet.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-473139\" class=\"elementor-tab-title\" data-tab=\"139\" role=\"button\" aria-controls=\"elementor-tab-content-473139\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How do I activate the automatic transfer feature?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-473139\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"139\" role=\"region\" aria-labelledby=\"elementor-tab-title-473139\"><p>1. Click on the 'Automated Transfer' icon.<br \/>2. Select 'Transfer to Whizmates'.<br \/>3. Choose the Account.<br \/>4. Enter the Message and Transfer Amount.<br \/>5. Set the transfer schedule and time, then click 'Continue'.<br \/>6. Review the Transfer details and click 'Create Transfer'.<br \/>7. Enter PIN<\/p><p>Note: You can only send money to other Whiz users if your account is upgraded.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-473140\" class=\"elementor-tab-title\" data-tab=\"140\" role=\"button\" aria-controls=\"elementor-tab-content-473140\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Can I set the amount and frequency of transfers?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-473140\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"140\" role=\"region\" aria-labelledby=\"elementor-tab-title-473140\"><p>Yes, you can set the frequency and customize the interval for transfers when scheduling them.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-473141\" class=\"elementor-tab-title\" data-tab=\"141\" role=\"button\" aria-controls=\"elementor-tab-content-473141\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How do I edit the automatic transfer settings?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-473141\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"141\" role=\"region\" aria-labelledby=\"elementor-tab-title-473141\"><p>1. Click on the 'Automated Transfer' icon.<br \/>2. In the Automatic Transfer Schedule, select the 'Outgoing' page.<br \/>3. Choose the automatic transfer Account you want to edit.<br \/>4. Click on 'Edit Settings'.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-473142\" class=\"elementor-tab-title\" data-tab=\"142\" role=\"button\" aria-controls=\"elementor-tab-content-473142\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How do I cancel\/delete automatic transfers?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-473142\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"142\" role=\"region\" aria-labelledby=\"elementor-tab-title-473142\"><p>1. Click on the 'Automated Transfer' icon.<br \/>2. In the Automatic Transfer Schedule, select the 'Outgoing' page.<br \/>3. Choose the automatic transfer Account you want to delete.<br \/>4. Click &#039;Delete&#039;<br \/>5. Click 'Yes, Stop Transfer'.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-473143\" class=\"elementor-tab-title\" data-tab=\"143\" role=\"button\" aria-controls=\"elementor-tab-content-473143\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Can I enable the automatic transfer feature for transactions outside of Whiz, such as to a Bank account?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-473143\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"143\" role=\"region\" aria-labelledby=\"elementor-tab-title-473143\"><p>No, currently the automatic transfer feature can only be used to send money to other Whiz accounts and to Whiz Pockets.<\/p><p>Note: You can only send money to other Whiz users if your account is upgraded.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-473144\" class=\"elementor-tab-title\" data-tab=\"144\" role=\"button\" aria-controls=\"elementor-tab-content-473144\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Does the automatic transfer feature have a limit on the number of transfers that can be made?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-473144\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"144\" role=\"region\" aria-labelledby=\"elementor-tab-title-473144\"><p>There is no limit on the number of transfers. You can make transfers as long as your account balance and limits are sufficient.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-473145\" class=\"elementor-tab-title\" data-tab=\"145\" role=\"button\" aria-controls=\"elementor-tab-content-473145\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Can I set different transfer amounts for each period with the auto transfer feature?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-473145\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"145\" role=\"region\" aria-labelledby=\"elementor-tab-title-473145\"><p>Yes, you can set different transfer amounts to different accounts.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-473146\" class=\"elementor-tab-title\" data-tab=\"146\" role=\"button\" aria-controls=\"elementor-tab-content-473146\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Is there a limit to the number of accounts I can set up for automatic transfers?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-473146\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"146\" role=\"region\" aria-labelledby=\"elementor-tab-title-473146\"><p>There is no limit to the number of accounts you can set up for automated transfers. You can set up automated transfers to as many Whiz accounts as you want.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-473147\" class=\"elementor-tab-title\" data-tab=\"147\" role=\"button\" aria-controls=\"elementor-tab-content-473147\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Do I need additional approval or authorization from my friends to perform automatic transfers to their accounts?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-473147\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"147\" role=\"region\" aria-labelledby=\"elementor-tab-title-473147\"><p>No, you can directly set up automatic transfers to your friends' accounts without their approval.<\/p><p>Note: Transfer will automatically happen on the scheduled date and time. Whiz is not liable for any erronous request initiated by the user. Please double-check Automated Transfer request before authorizing.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-473148\" class=\"elementor-tab-title\" data-tab=\"148\" role=\"button\" aria-controls=\"elementor-tab-content-473148\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How do I activate the automatic transfer feature to Whiz Pockets?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-473148\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"148\" role=\"region\" aria-labelledby=\"elementor-tab-title-473148\"><p>1. Click on the 'Automated Transfer' icon.<br \/>2. Select 'Transfer to Pockets'.<br \/>3. Choose the Pocket.<br \/>4. Select the Allocation Method and click 'Continue'.<br \/>5. Review the Transfer details and click 'Create Transfer'.<br \/>6. Input your PIN<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-473149\" class=\"elementor-tab-title\" data-tab=\"149\" role=\"button\" aria-controls=\"elementor-tab-content-473149\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Can I set different allocation methods for each pocket I choose?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-473149\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"149\" role=\"region\" aria-labelledby=\"elementor-tab-title-473149\"><p>Yes, you can set different allocation methods for each pocket.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-473150\" class=\"elementor-tab-title\" data-tab=\"150\" role=\"button\" aria-controls=\"elementor-tab-content-473150\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What does the \"fixed amount per period\" method mean in Whiz's automated transfers?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-473150\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"150\" role=\"region\" aria-labelledby=\"elementor-tab-title-473150\"><p>The \"fixed amount per period\" method allows you to specify a fixed amount that will be transferred to the Whiz Pocket at regular intervals. You can set up the transfer schedule and repetition duration according to your preferences.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-473151\" class=\"elementor-tab-title\" data-tab=\"151\" role=\"button\" aria-controls=\"elementor-tab-content-473151\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What does the \"percentage of incoming funds\" method mean in Whiz's automated transfers?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-473151\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"151\" role=\"region\" aria-labelledby=\"elementor-tab-title-473151\"><p>In the \"percentage of incoming funds\" method, you will set a specific percentage of the total funds incoming to your Whiz account to be automatically transferred to the Whiz Pocket.<\/p><p>For example, if you set a 10% percentage and you perform a top-up or there is an incoming transfer from friends\/family amounting to Rp1.000.000, and Rp100.000 will be automatically transferred to the Whiz Pocket.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-473152\" class=\"elementor-tab-title\" data-tab=\"152\" role=\"button\" aria-controls=\"elementor-tab-content-473152\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What does the \"rounding transactions to the nearest amount\" method mean in Whiz's automated transfers?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-473152\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"152\" role=\"region\" aria-labelledby=\"elementor-tab-title-473152\"><p>The \"rounding transactions to the nearest amount\" method allows each transaction you make to be rounded to the nearest amount, and the difference will be automatically transferred to the Whiz Pocket.<\/p><p>For example, if you make a transaction of Rp27.000 and set the rounding to the nearest amount of Rp5.000, and Rp3.000 will be transferred to the Whiz Pocket, the deducted amount from your Whiz wallet will be Rp30.000.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-473153\" class=\"elementor-tab-title\" data-tab=\"153\" role=\"button\" aria-controls=\"elementor-tab-content-473153\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Will I receive notifications after automatic transfers to Whiz Pockets are completed?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-473153\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"153\" role=\"region\" aria-labelledby=\"elementor-tab-title-473153\"><p>Yes, you will receive notifications for each automatic transfer.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-473154\" class=\"elementor-tab-title\" data-tab=\"154\" role=\"button\" aria-controls=\"elementor-tab-content-473154\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How do I change the schedule of automatic transfers to Whiz Pockets after they have been set?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-473154\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"154\" role=\"region\" aria-labelledby=\"elementor-tab-title-473154\"><p>1. Click on the 'Automated Transfer' icon.<br \/>2. In the Automatic Transfer Schedule, select the 'Outgoing' page.<br \/>3. Choose the automatic transfer pocket you want to modify.<br \/>4. Click on 'Edit Settings'.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-473155\" class=\"elementor-tab-title\" data-tab=\"155\" role=\"button\" aria-controls=\"elementor-tab-content-473155\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How do I cancel the automatic transfer settings to a pocket after they have been set?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-473155\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"155\" role=\"region\" aria-labelledby=\"elementor-tab-title-473155\"><p>1. Click on the 'Automated Transfer' icon.<br \/>2. In the Automatic Transfer Schedule, select the 'Outgoing' page.<br \/>3. Choose the automatic transfer pocket you want to delete.<br \/>4. Click &#039;Delete&#039;<br \/>5. Click 'Yes, Stop Transfer'.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-473156\" class=\"elementor-tab-title\" data-tab=\"156\" role=\"button\" aria-controls=\"elementor-tab-content-473156\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How to set up allowance?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-473156\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"156\" role=\"region\" aria-labelledby=\"elementor-tab-title-473156\"><p>1. Click 'Allowance Info' icon on homepage<br \/>2. Click 'Create Allowance Schedule'<br \/>3. Input title, amount, allowance schedule, repeat period, and destination. Check the 'Transfer Allowance Automatically' box should you wish for the balance to be transferred out of your wallet balance to the recipient directly based on the schedule.<br \/>4. When done, click 'Set Allowance' button and click 'Confirm' for automated transfer.<\/p><p><strong>Notes: <\/strong>Allowance feature has been changed to an automatic transfer. See the question \u201cHow do I activate the automatic transfer feature?\u201d<\/p><p>\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-473157\" class=\"elementor-tab-title\" data-tab=\"157\" role=\"button\" aria-controls=\"elementor-tab-content-473157\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">I received an allowance reminder, is the allowance automatically transferred to child?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-473157\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"157\" role=\"region\" aria-labelledby=\"elementor-tab-title-473157\"><p>No. You will still have to authorize the transfer instruction by -<br \/>1. Clicking on the allowance reminder notifications<br \/>2. Verify transfer destination, amount and category, click 'Confirm' button<br \/>3. Authorize transaction with your PIN and receive transfer receipt<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-473158\" class=\"elementor-tab-title\" data-tab=\"158\" role=\"button\" aria-controls=\"elementor-tab-content-473158\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What if I don't have enough balance to complete allowance transfer? Will I receive another reminder?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-473158\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"158\" role=\"region\" aria-labelledby=\"elementor-tab-title-473158\"><p>No. However, you will still be able to view the allowances setup from the Allowance page.<\/p><p><strong>Notes: <\/strong>Allowance feature has been changed to an automatic transfer.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-473159\" class=\"elementor-tab-title\" data-tab=\"159\" role=\"button\" aria-controls=\"elementor-tab-content-473159\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What happens when the parent doesn\u2019t have enough money to send allowance to all the selected children?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-473159\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"159\" role=\"region\" aria-labelledby=\"elementor-tab-title-473159\"><p>No allowance will be sent to any of the children. The parent will have to manually transfer the allowance to all children for that period.<\/p><p><strong>Notes: <\/strong>Allowance feature has been changed to an automatic transfer.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-473160\" class=\"elementor-tab-title\" data-tab=\"160\" role=\"button\" aria-controls=\"elementor-tab-content-473160\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How do I change an allowance from automated transfer to manual transfer (reminders only)? Or from manual transfer (reminders only to automated transfer?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-473160\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"160\" role=\"region\" aria-labelledby=\"elementor-tab-title-473160\"><p>Using parent account,<br \/>1. Click on the 'Allowance' icon<br \/>2. Under 'Allowance Reminder' section, click on the 'Edit' button<br \/>3. Check the 'Transfer Allowance Automatically' box for automated transfer or uncheck the 'Transfer Allowance Automatically' box should you only wish to get a reminder and click 'Set Allowance' button<\/p><p><strong>Notes: <\/strong>Allowance feature has been changed to an automatic transfer.  See the question \u201cHow do I edit the automatic transfer settings?\u201d<\/p><p>\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-473161\" class=\"elementor-tab-title\" data-tab=\"161\" role=\"button\" aria-controls=\"elementor-tab-content-473161\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How do I send different allowance nominals to multiple children?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-473161\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"161\" role=\"region\" aria-labelledby=\"elementor-tab-title-473161\"><p>It is currently not possible to send varying allowance nominals in one 'Allowance Schedule'. Please create multiple 'Allowance Schedule'.<\/p><p><strong>Notes: <\/strong>Allowance feature has been changed to an automatic transfer. See the question \"Can I set different transfer amounts for each period with the auto transfer feature?\"<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-473162\" class=\"elementor-tab-title\" data-tab=\"162\" role=\"button\" aria-controls=\"elementor-tab-content-473162\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How do I access parental controls?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-473162\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"162\" role=\"region\" aria-labelledby=\"elementor-tab-title-473162\"><p>1. Click 'Monitoring' icon on the bottom navigation bar<br \/>2. Select the child to set parental controls for<br \/>3. Click &#039;Parental Controls&#039;<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-473163\" class=\"elementor-tab-title\" data-tab=\"163\" role=\"button\" aria-controls=\"elementor-tab-content-473163\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How to set setup weekly spending limit?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-473163\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"163\" role=\"region\" aria-labelledby=\"elementor-tab-title-473163\"><p>1. Click 'Monitoring' icon on the bottom navigation bar<br \/>2. Select the child to set parental controls for<br \/>3. Click &#039;Parental Controls&#039;<br \/>4. Turning on and setting a limit for 'Lock expenditure after exceeding weekly limit'<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-473164\" class=\"elementor-tab-title\" data-tab=\"164\" role=\"button\" aria-controls=\"elementor-tab-content-473164\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What comprises the weekly spending limit?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-473164\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"164\" role=\"region\" aria-labelledby=\"elementor-tab-title-473164\"><p>All payments for goods and services, and any transfers out of the user's Whiz account to another Whiz user.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-473165\" class=\"elementor-tab-title\" data-tab=\"165\" role=\"button\" aria-controls=\"elementor-tab-content-473165\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">When does the limit reset?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-473165\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"165\" role=\"region\" aria-labelledby=\"elementor-tab-title-473165\"><p>The limit will reset every Monday at 12:01 AM.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-473166\" class=\"elementor-tab-title\" data-tab=\"166\" role=\"button\" aria-controls=\"elementor-tab-content-473166\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How can I revise\/ remove the limit imposed?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-473166\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"166\" role=\"region\" aria-labelledby=\"elementor-tab-title-473166\"><p>1. Click 'Monitoring' icon on the bottom navigation bar<br \/>2. Select the child to set parental controls for<br \/>3. Click &#039;Parental Controls&#039;<br \/>4. Turn off the 'Lock expenditure after exceeding weekly limit'<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-473167\" class=\"elementor-tab-title\" data-tab=\"167\" role=\"button\" aria-controls=\"elementor-tab-content-473167\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">As a parent, how do I restrict my child from spending his\/her money?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-473167\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"167\" role=\"region\" aria-labelledby=\"elementor-tab-title-473167\"><p>1. Click 'Monitoring' icon on the bottom navigation bar<br \/>2. Select the child to set parental controls for<br \/>3. Click &#039;Parental Controls&#039;<br \/>4. Turn on the 'Temporarily lock child's transactions'<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-473168\" class=\"elementor-tab-title\" data-tab=\"168\" role=\"button\" aria-controls=\"elementor-tab-content-473168\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What does it mean to have an account's \"Transactions Locked\"?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-473168\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"168\" role=\"region\" aria-labelledby=\"elementor-tab-title-473168\"><p>All payments for goods and services, and any transfers out of the user's Whiz account to another Whiz user, are disabled.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-473169\" class=\"elementor-tab-title\" data-tab=\"169\" role=\"button\" aria-controls=\"elementor-tab-content-473169\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Why do I see a \"Transactions Locked\" notification on my homepage?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-473169\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"169\" role=\"region\" aria-labelledby=\"elementor-tab-title-473169\"><p>The account can either be locked due to:<\/p><ol><li>Child account having surpassed weekly spending limit<\/li><li>Parent manually locking the child's account.<\/li><\/ol><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-473170\" class=\"elementor-tab-title\" data-tab=\"170\" role=\"button\" aria-controls=\"elementor-tab-content-473170\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Can I unlock my child's account?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-473170\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"170\" role=\"region\" aria-labelledby=\"elementor-tab-title-473170\"><p>Only a parent account can unlock the child's account following the steps below -<\/p><p>If child's account is blocked because he\/she has surpassed weekly spending limit,<br \/>1. Click 'Monitoring' icon on the bottom navigation bar<br \/>2. Select the child to set parental controls for<br \/>3. Click &#039;Parental Controls&#039;<br \/>4. Set a higher limit for 'Lock expenditure after exceeding weekly limit'<\/p><p>If child's account is blocked because it was previously initiaited by the parent,<br \/>1. Click 'Monitoring' icon on the bottom navigation bar<br \/>2. Select the child to set parental controls for<br \/>3. Click &#039;Parental Controls&#039;<br \/>4. Turning off 'Temporarily lock child's transactions'<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-473171\" class=\"elementor-tab-title\" data-tab=\"171\" role=\"button\" aria-controls=\"elementor-tab-content-473171\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How to set notifications on transactions exceeding limit?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-473171\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"171\" role=\"region\" aria-labelledby=\"elementor-tab-title-473171\"><p>1. Click 'Monitoring' icon on the bottom navigation bar<br \/>2. Select the child to set parental controls for<br \/>3. Click &#039;Parental Controls&#039;<br \/>4. Turning on and setting a limit in 'Send a notification for every transaction'<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-473172\" class=\"elementor-tab-title\" data-tab=\"172\" role=\"button\" aria-controls=\"elementor-tab-content-473172\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Why am I not receiving notifications from the app?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-473172\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"172\" role=\"region\" aria-labelledby=\"elementor-tab-title-473172\"><p>You may have to enable notifications for Whiz on <em>smartphone<\/em> Instructions by device can be found below.<\/p><p>Android: <a class=\"waffle-rich-text-link\" href=\"https:\/\/support.google.com\/android\/answer\/9079661?hl=en#zippy=%2Cturn-notifications-on-or-off-for-certain-apps\">https:\/\/support.google.com\/android\/answer\/9079661?hl=en#zippy=%2Cturn-notifications-on-or-off-for-certain-apps<\/a><\/p><p>iOS<a class=\"waffle-rich-text-link\" href=\"https:\/\/support.apple.com\/guide\/iphone\/change-notification-settings-iph7c3d96bab\/ios\">: <\/a><a class=\"waffle-rich-text-link\" href=\"https:\/\/support.apple.com\/guide\/iphone\/change-notification-settings-iph7c3d96bab\/ios\">https:\/\/support.apple.com\/guide\/iphone\/change-notification-settings-iph7c3d96bab\/i<\/a>os<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-473173\" class=\"elementor-tab-title\" data-tab=\"173\" role=\"button\" aria-controls=\"elementor-tab-content-473173\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Aside from PIN, what can I use to authenticate transactions?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-473173\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"173\" role=\"region\" aria-labelledby=\"elementor-tab-title-473173\"><p>You can use biometrics authentication - either Fingerprint authentication or <em>Face ID<\/em><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-473174\" class=\"elementor-tab-title\" data-tab=\"174\" role=\"button\" aria-controls=\"elementor-tab-content-473174\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How do I activate biometrics authentication?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-473174\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"174\" role=\"region\" aria-labelledby=\"elementor-tab-title-473174\"><p>1. Click 'Profile' on Whiz homepage<br \/>2. Click the gear icon on the top right<br \/>3. Under 'Security' section, there is 'Use Biometrics'<br \/>4. Activate biometrics logon by tapping the slide button and then go on to scan your fingerprint or authenticate your Face ID<br \/>Biometrics logon is now active, you can use your fingerprint or Face ID instead of your PIN to log onto app or authorize transactions<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-473175\" class=\"elementor-tab-title\" data-tab=\"175\" role=\"button\" aria-controls=\"elementor-tab-content-473175\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Why am I not able to use biometrics authentication?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-473175\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"175\" role=\"region\" aria-labelledby=\"elementor-tab-title-473175\"><p>This feature is only available if your device supports <em>Face ID<\/em>\/Fingerprint.<\/p><p>You can set this feature, such as to disable or enable it again via the 'Profile' page in the app. If you are unable to use fingerprint\/<em>Face ID<\/em> when making a transaction, you only need to enter a PIN to complete the transaction.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-473176\" class=\"elementor-tab-title\" data-tab=\"176\" role=\"button\" aria-controls=\"elementor-tab-content-473176\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What happened if I lost my handphone or SIM card is inactive?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-473176\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"176\" role=\"region\" aria-labelledby=\"elementor-tab-title-473176\"><p>Please contact Customer Support Whiz by sending an email to cs@Whiz.id. We will help you blocked\/unblock your Whiz account.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-473177\" class=\"elementor-tab-title\" data-tab=\"177\" role=\"button\" aria-controls=\"elementor-tab-content-473177\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How do I know if my transaction is successful or otherwise?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-473177\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"177\" role=\"region\" aria-labelledby=\"elementor-tab-title-473177\"><p>If the transaction has been successfully carried out, it will be recorded and accessible via the \u201cExpenditure Information\u201d page.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-473178\" class=\"elementor-tab-title\" data-tab=\"178\" role=\"button\" aria-controls=\"elementor-tab-content-473178\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What if I suspect that my Whiz account is hijacked by someone else?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-473178\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"178\" role=\"region\" aria-labelledby=\"elementor-tab-title-473178\"><p>If you feel someone is using your Whiz account without your knowledge, such as:<\/p><ul><li>You received a notification saying that someone has changed your profile such as your name, phone number, or email address in the Whiz app. You can check the 'Profile' page to see if the changes have occurred or not. If your profile doesn't change, it means your Whiz account is secure. However, please always be vigilant and do not give permission to others to access your account.<\/li><li>There\u2019s someone asking for your Whiz account OTP code for various reasons or pretending that they are from Whiz. Whiz has never asked for an OTP code for any reason.<\/li><\/ul><p>Please report it to us via cs@Whiz.id<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-473179\" class=\"elementor-tab-title\" data-tab=\"179\" role=\"button\" aria-controls=\"elementor-tab-content-473179\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What if I suspect that I had experienced a scam?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-473179\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"179\" role=\"region\" aria-labelledby=\"elementor-tab-title-473179\"><p>If you experienced a scam for cases like:<\/p><ul><li>Someone claiming to be a Whiz employee and is telling you that you won a contest and got a voucher, cashback, special promo, or cash as the prizes<\/li><li>Someone claiming to be a Whiz employee asking you to transfer certain amount of money or wallet balance<\/li><li>Someone claiming to be a Whiz employee asking you to purchase goods, services, or top up to someone's bank\/account<\/li><li>Someone claiming to be a Whiz employee asking you for your PIN or OTP.<\/li><\/ul><p>In short, always be wary of those who claim to be Whiz through social media or email. Our official accounts are -<\/p><p>Instagram: @Whiz.idn<\/p><p>Email: cs@Whiz.id<\/p><p>If you get messages from accounts other than those mentioned above, don't respond! Especially if they ask for your personal data, immediately report it via cs@Whiz.id.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-473180\" class=\"elementor-tab-title\" data-tab=\"180\" role=\"button\" aria-controls=\"elementor-tab-content-473180\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Why is my wallet balance incorrect when I did not make any transactions?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-473180\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"180\" role=\"region\" aria-labelledby=\"elementor-tab-title-473180\"><p>If you feel that your wallet balance does not show the correct amount when you do not make any transactions, report it to via cs@Whiz.id<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\n    \"@context\": \"https:\\\/\\\/schema.org\",\n    \"@type\": \"FAQPage\",\n    \"mainEntity\": [\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Apa itu Whiz?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Whiz adalah platform managemen keuangan dengan fitur uang elektronik pertama di Indonesia yang khusus dibuat untuk keluarga. Di aplikasi Whiz, Anak Muda dapat melakukan pembayaran dan pengelolaan keuangan secara digital.<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Whiz diperuntukkan untuk siapa?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Gen Z. Aplikasi ini dibuat dengan mempertimbangkan kondisi Gen Z, meskipun kami mencatat bahwa terkadang orang tua juga menggunakan aplikasi ini untuk memberikan dukungan kepada anak-anak mereka.<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Saya belum memiliki KTP, apakah saya bisa menggunakan Whiz?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Jangan khawatir! Semua orang dari segala usia bisa menggunakan Whiz.<br \\\/>Untuk menikmati manfaat tambahan seperti &#8211;<br \\\/>&#8211; Peningkatan saldo dompet hingga 20 juta rupiah<br \\\/>&#8211; Perlindungan saldo terhadap penipuan,<br \\\/>dengan mengundang orang tua Anda untuk membuat dan menautkan akun. Lihat &#8220;Bagaimana cara menautkan ke Orang Tua atau Anak?<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Apakah Whiz adalah e-wallet? Apa bedanya dengan e-wallet lainnya?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Singkatnya, iya, Whiz didukung oleh lisensi uang elektronik dari Bank Indonesia.<\\\/p><p>Kami berbeda dengan dompet elektronik lainnya karena &#8211;<br \\\/>1. Kami adalah All-In-One App pertama di Indonesia yang dibuat untuk Gen Z. Dengan fitur-fitur yang dimiliki Whiz, Gen Z dapat menyimpan, bertransaksi, dan mengelola uang mereka dengan mudah.<br \\\/>2. Tidak ada biaya bulanan sama sekali<br \\\/>3. Meskipun tanpa KTP, kamu bisa menikmati keuntungan tambahan seperti <br \\\/>&#8211; Transfer GRATIS<br \\\/>&#8211; Peningkatan saldo dompet hingga 20 Juta Rupiah<br \\\/>&#8211; Perlindungan saldo terhadap penipuan,<br \\\/>hanya dengan mengundang orang tua Anda untuk membuat dan menautkan akun.<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Apakah ada biaya bulanan untuk menggunakan Whiz?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"Tidak ada biaya bulanan sama sekali.\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Apakah Whiz aman?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Tentu saja, Whiz aman dan terjamin dengan adanya:<\\\/p><ul><li>Untuk fitur Saldo, telah memiliki izin uang elektronik dari Bank Indonesia (BI)<\\\/li><li>Semua dana pengguna akan disimpan di bank yang telah ditunjuk<\\\/li><li>Sistem enkripsi dan autentikasi yang setara dengan tingkat bank<\\\/li><li>Proteksi saldo terhadap aktivitas penipuan*<\\\/li><\\\/ul><p>*Berlaku untuk pengguna yang sudah terverifikasi (KYC) dimana aktivitas penipuan terhadap akun Whiz terjadi diluar dari kendali pengguna.<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Apakah Whiz telah memiliki Izin?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Sebagai Penyelenggara Jasa Pembayaran (PJP), Whiz berada di bawah pengawasan Bank Indonesia.<\\\/p><p>Whiz (a\\\/n PT MidazPay Digital indonesia) telah memiliki izin dari Bank Indonesia sebagai Penyelenggara Jasa Pembayaran (PJP) dengan nomor izin 23\\\/734\\\/DKSP\\\/Srt\\\/B. Cakupan aktivitas dari Whiz adalah: Penerbitan Uang Elektronik, Penyelenggaraan Transfer Dana, dan Pembayaran QRIS.<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Apakah Whiz di bawah pengawasan OJK?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Tidak. Pengawasan OJK adalah untuk lembaga keuangan, termasuk: bank, lembaga pembiayaan, pasar modal, dan asuransi. Pengawasan sistem pembayaran merupakan kewenangan Bank Indonesia.<\\\/p><p>Sebagai Penyelenggara Jasa Pembayaran (PJP), Whiz (a\\\/n PT MidazPay Digital indonesia) berada di bawah pengawasan Bank Indonesia.<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Bagaimana cara mendaftarkan diri ke Whiz?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>1. Download aplikasi di Play Store atau App Store<br \\\/>2. Daftar menggunakan nomor HP anda<br \\\/>3. Verifikasi nomer telepon dan Buat PIN<br \\\/>4. Isi data diri dengan lengkap<br \\\/>5. Verifikasi alamat email<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Kenapa saya tidak menerima kode OTP?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Jika Anda belum menerima kode OTP (<em>One-Time Password<\\\/em>) melalui SMS, coba lakukan langkah-langkah berikut:<\\\/p><ul><li>Pastikan Anda telah memasukkan nomor telepon yang benar yang terdaftar di aplikasi Whiz Anda *Harap dicatat bahwa kode OTP akan dikirim ke nomor tersebut<\\\/li><li>Pastikan Anda memiliki sinyal yang baik untuk menerima SMS (tergantung kebijakan masing-masing provider)<\\\/li><li>Pastikan pulsa kamu cukup untuk menerima SMS &#8211; Tunggu minimal 30 detik.<\\\/li><li>Setelah itu, Anda dapat meminta OTP baru dengan mengklik tombol \\u2018Kirim ulang kode OTP\\u2019.<\\\/li><\\\/ul><p>Jika masih tidak berhasil:<\\\/p><ul><li>Perbarui aplikasi Whiz ke versi terbaru<\\\/li><li>Coba lagi beberapa saat, mungkin terjadi kesalahan dengan provider Anda<\\\/li><li>Pastikan bahwa Anda sebelumnya tidak meminta penyedia layanan (provider) Anda untuk memblokir SMS yang masuk. Jika Anda tidak yakin, hubungi penyedia layanan Anda untuk melakukan pemeriksaan<\\\/li><li>Bersihkan cache Anda dengan menggunakan langkah-langkah berikut:<\\\/li><\\\/ul><p><strong>Android &#8211; <\\\/strong><\\\/p><ol><li>Buka pengaturan telepon Anda<\\\/li><li>Pilih Pengaturan Aplikasi<\\\/li><li>Pilih aplikasi Whiz<\\\/li><li>Pilih Penyimpanan<\\\/li><li>Klik Hapus Cache<\\\/li><\\\/ol><p><strong>iOS- <\\\/strong><\\\/p><ol><li>Buka pengaturan telepon Anda<\\\/li><li>Pilih umum<\\\/li><li>Pilih Penyimpanan iPhone<\\\/li><li>Pilih Aplikasi Whiz<\\\/li><li>Pilih Keluarkan App<\\\/li><li>Klik Instal Ulang App<\\\/li><\\\/ol>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Bagaimana jika saya lupa PIN?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Jika Anda mengalami lupa PIN dan tidak bisa masuk ke Aplikasi Whiz, ikuti beberapa langkah berikut:<\\\/p><p><strong>Sudah melakukan verifikasi email<\\\/strong><br \\\/>1. Buka Aplikasi Whiz Anda<br \\\/>2. Akan muncul layar Masukkan PIN Anda, klik \\u201cLupa Kode PIN\\u201d<br \\\/>3. Pilih Email untuk mengatur ulang PIN (email orang tua atau anak)<br \\\/>4. Masukkan 6 digit kode pengaturan ulang PIN yang dikirimkan ke email<br \\\/>5. Klik &#8216;Konfirmasi&#8217;<br \\\/>6. Setelah itu, Anda bisa mengatur PIN Baru Anda<\\\/p><p><strong>Belum melakukan verifikasi email<\\\/strong><br \\\/>1. Buka Aplikasi Whiz Anda<br \\\/>2. Akan muncul layar Masukkan PIN Anda, klik \\u201cLupa Kode PIN\\u201d<br \\\/>3. Anda akan diarahkan ke email cs@Whiz.id<br \\\/>4. Tulis subjek \\u201cLupa Kode PIN\\u201d dan ceritakan masalah Anda di badan email<br \\\/>5. Customer Service akan membantu Anda mereset ulang PIN Anda, setelah memverifikasi kepemilikan akun.<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Apakah saya akan kehilangan saldo Whiz saya jika SIM Card\\\/handphone hilang atau dicuri?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Tidak, saldo Anda aman tersimpan di server Uang Elektronik kami, sepanjang tidak ada orang lain yang mengetahui PIN dan melakukan penyalahgunaan akun.<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Bagaimana cara mengaktifkan kembali Akun yang sudah dinyatakan Dormant atau Non Aktif?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Pengguna dapat mengaktifkan kembali Akun Tidak Aktif, dengan cara melakukan 1 (satu) kali transaksi keuangan (misalnya. top-up, kirim\\\/terima uang, pembayaran, transfer) selambat-lambatnya dalam waktu 1 (satu) bulan sejak tanggal dinyatakan Akun Tidak Aktif.<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Ke mana saya dapat menghubungi Customer Support Whiz?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Untuk setiap pengaduan terkait dengan Aplikasi Whiz dan\\\/atau akun Anda, atau pertanyaan mengenai Syarat dan Ketentuan, Anda dapat menghubungi kami melalui<\\\/p><ul><li>Email ke cs@Whiz.id<\\\/li><li>Instagram @Whiz.idn<\\\/li><\\\/ul>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Apa yang dimaksud dengan fitur Kelola Hubungan?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Di Whiz, kamu bisa mengundang teman dan keluarga untuk menambah keseruan!<\\\/p><p>Dengan mengundang orang tuamu untuk terhubung dan melakukan verifikasi di dalam aplikasi, kamu bisa menikmati fitur-fitur lengkap Whiz, seperti peningkatan limit dompet hingga Rp 20 juta, transfer bank gratis, dan perlindungan saldo.<\\\/p><p>Dengan mengundang teman-temanmu ke dalam aplikasi, kamu bisa terus mengikuti perkembangan aktivitas teman-temanmu dan mulai mengelola uang yang terkumpul untuk melakukan lebih banyak hal seru bersama!<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Apakah ada batasan jumlah hubungan yang bisa saya miliki?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Anda hanya bisa mengundang satu orang tua untuk menautkan akun sebagai Orang Tua. Dan akun Orang Tua dapat menghubungkan hingga 5 anak. Namun, tidak ada batasan jumlah teman yang dapat Anda tambahkan.<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Bagaimana cara menghubungkan akun Orang Tua dan Anak Muda?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"Cukup dengan menggunakan nomor HP Orang Tua atau Anak Muda.\\n\\n1. Klik ikon &#8216;Profile&#8217;\\n2. Pilih &#8216;Kelola Hubungan&#8217;\\n3. Jika anda menggunakan akun Orang Tua, masukkan nomor HP Anak Muda anda. Jika anda menggunakan akun Anak Muda, masukkan nomor Orang Tua anda\\n4. Klik tombol &#8216;Undang&#8217;\\n\\nTentukan bahwa Orang Tua atau Anak Muda anda sudah mengunduh dan melakukan registrasi akun Whiz. Setelah itu, mereka akan mendapatkan notifikasi untuk menyetujui penghubungan akun.\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Bagaimana cara melakukan upgrade akun?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>1. Klik ikon &#8216;Profil&#8217;<br \\\/>2. Klik ikon roda gigi di kanan atas<br \\\/>3. Pilih &#8216;Upgrade Akun&#8217;<br \\\/>4. Ikuti instruksi pada halaman dengan mengunggah dokumentasi yang diperlukan<\\\/p><p>Jika Anda berusia di atas 17 tahun, unggah kartu identitas (KTP) dan foto selfie Anda yang sedang memegang KTP.<br \\\/>Jika Anda berusia 17 tahun ke bawah, unggah Kartu Keluarga (KK) atau Kartu Identitas Anak (KIA) Anda. Pastikan akun Anda sudah ditautkan ke Orang Tua. Jika tidak, mintalah orang tua Anda untuk mengunggah kartu identitas (KTP), foto diri Anda yang sedang memegang kartu identitas, kartu keluarga (KK), atau kartu identitas anak (KIA).<\\\/p><p>Semua permintaan upgrade akan diperiksa oleh tim Whiz dalam waktu 1&#215;24 jam. Kamu akan menerima notifikasi di dalam aplikasi mengenai hasil dari permintaan upgrade tersebut.<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Kenapa permintaan upgrade akun (Whiz verified) saya ditolak?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Jika <em>upgrade<\\\/em> akun Anda ke Whiz <em>Verified<\\\/em> ditolak, Anda akan mendapatkan notifikasi dan pesan <em>inbox<\\\/em> di aplikasi Whiz yang menjelaskan mengapa <em>upgrade<\\\/em> akun Anda ke Whiz <em>Verified<\\\/em> ditolak. Ini adalah beberapa alasan mengapa <em>upgrade<\\\/em> akun Anda ke Whiz <em>Verified<\\\/em> ditolak,<\\\/p><ol><li>Dokumen yang Anda unggah dianggap rusak (<em>font<\\\/em>, tanda tangan, dan foto tidak dapat dibaca dan diverifikasi).<\\\/li><li>Selfie Anda dengan kartu identitas buram (tidak fokus dan terbaca)<\\\/li><li>Foto Selfie dan kartu identitas Anda tidak terlihat sepenuhnya (foto tertutup <em>flash<\\\/em>, foto gelap, foto selfie terhalang identitas)<\\\/li><li>Foto\\\/dokumen yang Anda unggah tidak sesuai dengan ketentuan kami<\\\/li><li>Data e-KTP yang digunakan untuk upgrade Whiz <em>Verified<\\\/em> tidak terdaftar\\\/cocok dengan data Dukcapil (Direktorat Jenderal Kependudukan dan Pencatatan Sipil).<\\\/li><\\\/ol>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Siapa saja yang bisa melakukan verifikasi pelajar?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Pelajar dan mahasiswa aktif yang memiliki kartu pelajar atau email dengan domain sekolah, seperti &#8220;.ac.id&#8221; or &#8220;.sch.id&#8221;.<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Mengapa perlu melakukan verifikasi pelajar?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Verifikasi pelajar diperlukan untuk memastikan kelayakan kamu untuk mendapatkan keuntungan khusus pelajar. Banyak perusahaan dan organisasi yang menawarkan diskon, promosi, atau keuntungan khusus untuk pelajar.<\\\/p><p>Dengan memverifikasi status pelajar kamu, perusahaan-perusahaan tersebut dapat memastikan bahwa hanya yang memenuhi syarat yang dapat memanfaatkan penawaran ini. Hal tersebut akan membantu mencegah penyalahgunaan atau penipuan oleh orang yang sebenarnya bukan pelajar.<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Bagaimana cara melakukan verifikasi pelajar?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Terdapat dua cara melakukan verifikasi pelajar:<\\\/p><p>Melalui email sekolah &#8211;<br \\\/>1. Klik &#8216;Profil&#8217; dan klik ikon pengaturan<br \\\/>2. Pada menu Akun, klik &#8216;Status Pelajar&#8217;. Kemudian klik &#8216;Verifikasi Pelajar&#8217;<br \\\/>3. Pilih verifikasi menggunakan email sekolah<br \\\/>4. Masukkan email yang berakhir dengan domain sekolah, seperti &#8220;&#8221;.ac.id&#8221;&#8221; atau &#8220;&#8221;.sch.id&#8221;&#8221;<br \\\/>5. Kami akan mengirimkan email kode verifikasi ke alamat email tersebut<br \\\/>6. Input kode verifikasi yang sudah dikirimkan<br \\\/>7. Proses verifikasi pelajar selesai, status pelajar divalidasi<\\\/p><p>Melalui foto kartu pelajar<br \\\/>1. Klik &#8216;Profil&#8217; dan klik ikon pengaturan<br \\\/>2. Pada menu Akun, klik &#8216;Status Pelajar&#8217;. Kemudian klik &#8216;Verifikasi Pelajar&#8217;<br \\\/>3. Pilih verifikasi menggunakan foto kartu pelajar<br \\\/>4. Unggah foto pelajar dengan jelas dan terlihat dengan baik<br \\\/>5. Isi form verifikasi dengan informasi yang diminta<br \\\/>6. Klik &#8216;Konfirmasi Data&#8217;<br \\\/>7. Tim kami akan memeriksa verifikasi dalam 1&#215;24 jam<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Bagaimana jika saya menginput informasi yang salah saat proses verifikasi pelajar?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Jika kamu memasukkan informasi yang salah selama proses verifikasi pelajar, kemungkinan besar permintaan verifikasi kamu akan ditolak. Verifikasi pelajar melibatkan pengecekan kembali informasi yang kamu berikan dengan data pada kartu pelajar.<\\\/p><p>Jika permintaan verifikasi kamu ditolak karena informasi yang tidak benar, disarankan untuk memeriksa kembali detail yang kamu berikan dan membandingkannya dengan kartu pelajar milikmu.<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Apa yang harus saya lakukan jika email pelajar tidak valid dan kode verifikasi tidak terkirim?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Jika email pelajar kamu tidak menggunakan domain sekolah yang valid, maka verifikasi pelajar tidak dapat dilakukan melalui metode ini. Kamu bisa mencoba metode verifikasi lainnya dengan menggunakan foto kartu pelajar.<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Berapa lama proses verifikasi pelajar melalui foto kartu pelajar selesai diverifikasi?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Tim Whiz akan memproses verifikasi dalam 1&#215;24 jam kerja. Kamu akan menerima notifikasi terkait pembaharuan status akun kamu setelah proses selesai<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Di mana saja saya dapat melakukan top-up saldo Whiz?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Top-up saldo dapat dilakukan di ATM, Internet-\\\/Mobile- banking, kantor cabang dengan melakukan transfer bank atau melalui gerai Alfamart\\\/Alfamidi.<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Bagaimana cara top-up saldo?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>1. Klik ikon &#8216;Top-up&#8217; pada homepage<br \\\/>2. Pilih cara Top-up yang diinginkan<br \\\/>3. Masukkan jumlah nominal top-up, klik tombol &#8216;Konfirmasi Nominal Top-up&#8217;<br \\\/>4. Akan muncul detail instruksi dan waktu pengisian<br \\\/>5. Selesaikan instruksi top-up sebelum waktu top-up habis<br \\\/>6. Ketika sudah selesai, saldo di dompet Anda akan otomatis bertambah.<\\\/p><p>Sebagai catatan:<br \\\/>1. Waktu pembayaran menggunakan bank selama (60 menit), sedangkan waktu pembayaran melalui Alfamart\\\/Alfamidi valid hingga 24 jam. Setelah itu, lakukan input ulang permintaan top-up pada aplikasi Whiz sebelum melakukan transfer.<br \\\/>2. Harap lakukan top-up sesuai dengan nominal yang diinput di aplikasi Whiz<br \\\/>3. Jika Whizmates memilih bank baru, memasukkan nominal baru, dan membuat permintaan top-up baru, permintaan top-up sebelumnya akan dibatalkan secara otomatis.<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Apa yang terjadi saat saya tidak mentransfer nominal yang tepat? Atau saat saya mencoba untuk mentransfer setelah waktu habis?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Pembayaran kamu akan gagal. Tetapi, jika terjadi kasus bahwa transfer berhasil diterima, kamu perlu menghubungi CS untuk mengonfirmasi nominal\\\/waktu\\\/tanggal transfer.<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Apakah saya bisa top-up dari bank lain? misalnya Saya pilih Mandiri tapi saya mau transfer dari Bank BRI?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Ya, tetapi Anda dapat dikenakan biaya oleh bank tersebut.<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Berapa jumlah minimum dan maksimum top-up saldo?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Untuk minimal top-up Rp50.000, dan maksimal top-up sesuai jenis akun (<em>Unverified<\\\/em> Rp2.000.000, <em>Verified<\\\/em> Rp20.000.000).<\\\/p><p>Harap dicatat bahwa limit batas kumulatif untuk saldo Whiz dari seluruh transaksi (top-up, transfer, etc.) adalah Rp40.000.000\\\/bulan untuk akun <em>verified<\\\/em> dan Rp20.000.000\\\/bulan untuk akun <em>unverified<\\\/em>.<\\\/p><p>Limit akan diperbaharui secara otomatis setiap tanggal 1 setiap bulan. Anda tidak akan dapat melakukan top-up atau menerima saldo Whiz (termasuk cashback) jika nominal top-up atau saldo yang diterima melebihi batas yang ditentukan.<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Kenapa ketika saya memasukkan nominal, tertulis \\u201cSaldo Penerima sudah melebihi batas maksimal\\u201d?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Saldo maksimal yang dapat dimiliki pengguna adalah Rp2.000.000 untuk akun yang belum diverifikasi dan Rp20.000.000 untuk akun yang diverifikasi. Jika sudah melebihin batas, permintaan top-up tidak akan bisa dilakukan.<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Adakah biaya admin untuk top-up?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"Tidak ada biaya admin yang dibebankan dari Whiz.\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Mengapa saldo dompet saya tidak bertambah setelah saya melakukan top-up?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Kami benar-benar minta maaf atas ketidaknyamanannya. Jika Anda belum menerima saldo top-up Anda, Anda jangan khawatir, semua transaksi Anda tercatat di sistem kami dan kami selalu siap membantu jika Anda mengalami masalah tersebut. Ketika hal tersebut terjadi, Anda dapat melakukan hal-hal berikut terlebih dahulu:<\\\/p><ol><li>Cek struk transfer Anda dan pastikan nomor telepon tujuan yang Anda masukkan sudah terdaftar di Whiz<\\\/li><li>Nomor telepon tujuan masih digunakan dan aktif<\\\/li><li>Top up berhasil, tetapi tidak tercatat di halaman &#8220;Riwayat&#8221;<\\\/li><li>Cek apakah transaksi top up menyebabkan saldo rekening melebihi limit yang ditentukan sehingga transaksi top-up tidak diterima.<\\\/li><\\\/ol><p>Jika langkah-langkah di atas sudah Anda lakukan dan saldo di bank Anda atau cara top-up lain yang Anda gunakan sudah terpotong, tetapi saldo dompet tetap sama, mohon bersedia menunggu 2&#215;24 jam* pada hari kerja (kecuali Sabtu, Minggu dan hari libur) sejak tanggal transaksi.<\\\/p><p>Jika setelah itu saldo masih belum diterima, Anda bisa melaporkan kepada kami melalui cs@Whiz.id. Kami akan segera membantu Anda.<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Kenapa saya tidak bisa top-up ke akun Whiz saya?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Saat mengalami masalah, seperti tidak bisa melakukan top-up Whiz, terdapat beberapa kemungkinan yang menjadi penyebab masalah tersebut, seperti:<\\\/p><ul><li>Jumlah isi ulang melebihi batas transaksi bulanan dompet<\\\/li><li>Nomor telepon yang dimasukkan tidak terdaftar di Whiz<\\\/li><li>Jaringan internet tidak stabil<\\\/li><\\\/ul>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Bagaimana meminta saldo dari pengguna Whiz lainnya?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>1. Klik ikon &#8216;Minta&#8217; pada homepage<br \\\/>2. Masukkan nomor HP akun yang ingin diminta, Nominal permintaan, Tujuan Dana Permintaan, dan Pesan (apabila ada)<br \\\/>3. Klik \\u2018Konfirmasi\\u2019<br \\\/>4. Permintaan kamu telah diajukan. Saldo akan masuk setelah disetujui oleh akun yang diminta.<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Bagaimana cara mentransfer pemintaan saldo Whiz ke anak\\\/teman saya?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<ol><li>Akan ada notifikasi permintaan pada ikon &#8216;Minta&#8217;<\\\/li><li>Pilih bagian \\u2018Permintaan\\u2019 dan akan muncul informasi permintaan, seperti nama peminta, nomor HP, tanggal, waktu, dan total permintaan<\\\/li><li>Klik \\u2018Setujui Permintaan\\u2019 atau \\u2018Tolak Permintaan\\u2019<\\\/li><li>Jika menyetujui permintaan, akan muncul layar pengiriman yang berisi nomor HP penerima, jumlah transfer, dan sumber dompet. Klik \\u2018konfirmasi\\u2019 jika ingin mentransfer dana.<\\\/li><li>Masukkan PIN dan transfer dana kepada teman\\\/anak berhasil, dana akan masuk ke dompet penerima.<\\\/li><\\\/ol><p>Catatan: Saldo yang telah ditransfer tidak dapat dikembalikan, jadi pastikan kamu memasukkan nomor HP dan jumlah transfer yang benar. Pastikan juga saldo penerima tidak melebihi batas limit akun.<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Bagaimana cara melihat dan memenuhi permintaan saldo yang masuk?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>1. Akan ada notifikasi permintaan pada ikon &#8216;Minta&#8217;<br \\\/>2. Pilih &#8216;Permintaan&#8217; dan akan muncul informasi permintaan &#8216;Masuk&#8217;.<br \\\/>3. Klik pada permintaan yang diinginkan untuk mendapatkan detail lebih lanjut, seperti nama peminta, nomor ponsel, tanggal, waktu dan jumlah yang diminta. Klik &#8216;Setujui Permintaan&#8217; atau &#8216;Tolak Permintaan&#8217;.<br \\\/>4. Jika &#8216;Setujui Permintaan&#8217;, akan muncul halaman konfirmasi transaksi yang berisi nomor handphone penerima, jumlah yang ditransfer, dan sumber dana. Klik &#8216;Konfirmasi&#8217; jika Anda ingin melanjutkan dan mentransfer dana<br \\\/>5. Masukkan PIN dan transfer saldo berhasil, saldo akan masuk ke dompet penerima.<br \\\/>Catatan: Saldo yang telah ditransfer tidak dapat dikembalikan, jadi pastikan kamu memasukkan nomor HP dan jumlah transfer yang benar. Pastikan juga saldo penerima tidak melebihi batas limit akun.<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Apa Itu fitur Tambah Saldo?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Layanan Tambah Saldo memungkinkan pengguna mengisi saldo Whiz dari mana saja secara gratis, tanpa perlu memiliki akun Whiz sendiri.<\\\/p><p>Pengirim juga dapat menambahkan catatan personal saat menambah saldo, membuat layanan ini cocok untuk berbagi momen penting dan berterima kasih! :)<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Apa saja metode pembayaran yang didukung?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Whiz menerima pembayaran melalui QRIS, VA Transfer (BRI, Mandiri, BNI, Permata, BSI, CIMB, Danamon).<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Berapa lama sampai saldo masuk ke akun penerima?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Saldo akan langsung diterima setelah Anda menyelesaikan pembayaran.<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Bagaimana saya tahu penambahan saldo berhasil?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Setelah pembayaran untuk menambahkan saldo selesai, Anda akan menerima bukti transaksi sukses dan penerima sudah menerima saldo.<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Apakah Ada Biaya Tambahan Untuk Penambahan Saldo?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Tidak ada biaya admin yang dibebankan dari Whiz.<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Kenapa penerima tidak menerima saldo Whiz yang saya transfer?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Jika Anda telah mentransfer saldo Whiz dari akun Anda ke akun penerima, tetapi penerima belum menerimanya, lakukan langkah-langkah di bawah ini:<\\\/p><p>&#8211; Cek halaman \\u201cRiwayat\\u201d apakah transfer sudah berhasil atau belum<br \\\/>&#8211; Cek kembali saldo dompet Anda, apakah sudah berkurang atau belum, karena jika gagal melakukan transfer, saldo dompet Anda akan segera di-refund.<br \\\/>&#8211; Pastikan nomor tujuan transfer yang dimasukkan sudah benar.<br \\\/>&#8211; Jika setelah memastikan hal-hal di atas, transfer sudah berhasil, mohon beritahu penerima untuk mengecek history saldo yang tertera di halaman \\u201cHistory\\u201d.<\\\/p><p>Tetapi jika saldo Whiz belum diterima oleh penerima, laporkan hal tersebut kepada kami melalui cs@Whiz.id<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Bisakah saya mengirimkan uang ke akun Whiz lain?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Ya, cukup dengan menggunakan nomor hp yang sudah registrasi Whiz.<\\\/p><p>Harap dicatat bahwa ini hanya berlaku untuk pengguna yang telah terverifikasi. Lihat &#8220;&#8221;Bagaimana cara melakukan verifikasi akun?<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Bagaimana cara melakukan transfer saldo ke akun Whiz lain?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<ol><li><span data-sheets-value=\\\"{&quot;1&quot;:2,&quot;2&quot;:&quot;1. Klik ikon 'Transfer' pada homepage\\\\n2. Masukkan tujuan transfer, jumlah uang dan kategori kemudian klik tombol 'Konfirmasi'\\\\n3. Otorisasi transaksi dengan PIN dan terima tanda terima transfer&quot;}\\\" data-sheets-userformat=\\\"{&quot;2&quot;:13245,&quot;3&quot;:{&quot;1&quot;:0},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;6&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;7&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0,&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\\\" data-sheets-textstyleruns=\\\"{&quot;1&quot;:0}\\uee10{&quot;1&quot;:29,&quot;2&quot;:{&quot;6&quot;:1}}\\uee10{&quot;1&quot;:37}\\\">Klik ikon &#8216;Transfer&#8217; pada homepage<\\\/span><\\\/li><li><span data-sheets-value=\\\"{&quot;1&quot;:2,&quot;2&quot;:&quot;1. Klik ikon 'Transfer' pada homepage\\\\n2. Masukkan tujuan transfer, jumlah uang dan kategori kemudian klik tombol 'Konfirmasi'\\\\n3. Otorisasi transaksi dengan PIN dan terima tanda terima transfer&quot;}\\\" data-sheets-userformat=\\\"{&quot;2&quot;:13245,&quot;3&quot;:{&quot;1&quot;:0},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;6&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;7&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0,&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\\\" data-sheets-textstyleruns=\\\"{&quot;1&quot;:0}\\uee10{&quot;1&quot;:29,&quot;2&quot;:{&quot;6&quot;:1}}\\uee10{&quot;1&quot;:37}\\\">Masukkan tujuan transfer, jumlah uang dan kategori kemudian klik tombol &#8216;Konfirmasi&#8217;<\\\/span><\\\/li><li><span data-sheets-value=\\\"{&quot;1&quot;:2,&quot;2&quot;:&quot;1. Klik ikon 'Transfer' pada homepage\\\\n2. Masukkan tujuan transfer, jumlah uang dan kategori kemudian klik tombol 'Konfirmasi'\\\\n3. Otorisasi transaksi dengan PIN dan terima tanda terima transfer&quot;}\\\" data-sheets-userformat=\\\"{&quot;2&quot;:13245,&quot;3&quot;:{&quot;1&quot;:0},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;6&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;7&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0,&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\\\" data-sheets-textstyleruns=\\\"{&quot;1&quot;:0}\\uee10{&quot;1&quot;:29,&quot;2&quot;:{&quot;6&quot;:1}}\\uee10{&quot;1&quot;:37}\\\">Otorisasi transaksi dengan PIN dan terima tanda terima transfer<\\\/span><\\\/li><\\\/ol>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Berapa jumlah minimum dan maksimum transfer saldo?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p><span data-sheets-value=\\\"{\\\" data-sheets-userformat=\\\"{\\\">Minimal transfer Rp10.000, dan maksimal transfer sesuai jenis akun (<em>Unverified<\\\/em> Rp2.000.000, <em>Verified<\\\/em> Rp20.000.000).<\\\/span><\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Adakah biaya untuk pengiriman saldo ke akun Whiz lain atau transfer ke bank\\\/VA?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Tidak ada biaya untuk transfer ke sesama pengguna Whiz.<\\\/p><p>Untuk transfer ke Bank atau Virtual Account (VA), setiap pengguna berhak mendapatkan satu kali transfer gratis setiap bulannya sebelum dikenakan biaya transfer sebesar Rp2.500 untuk setiap transaksi berikutnya. Kuota gratis transfer akan di-reset setiap bulannya.<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Kenapa saya tidak bisa mentransfer saldo ke dompet saya?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Pastikan Anda telah meng-upgrade akun Whiz Anda menjadi Whiz <em>Verified<\\\/em>, karena transfer saldo hanya dapat dilakukan oleh pengguna yang telah melakukan upgrade akun.<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Bagaimana cara melakukan transfer keluar saldo Whiz?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>1. Klik ikon &#8216;Transfer&#8217; di homepage<br \\\/>2. Klik &#8216;Kirim ke Akun Bank\\\/Virtual Account&#8217;<br \\\/>3. Masukkan bank tujuan, nomor rekening bank, nama pemilik rekening bank, dan nominal, lalu klik &#8216;Konfirmasi&#8217;<br \\\/>4. Masukkan PIN Whiz Anda. Jika berhasil, Anda akan mendapat tanda terima bahwa transaksi sudah berhasil.<\\\/p><p>Catatan: Fitur transfer bank hanya dapat digunakan oleh pengguna Whiz. Harap tingkatkan akun Anda terlebih dahulu.<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Bisakah saya melakukan transfer keluar saldo Whiz?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"Ya, lihat caranya pada pertanyaan FAQ &#8220;Bagaimana cara melakukan transfer keluar saldo Whiz?&#8221;\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Kenapa saat saya transfer ke bank, saldo saya sudah terpotong, tetapi penerima belum menerima saldo?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>1. Pastikan bank tujuan dan nominal saat melakukan transaksi sudah benar.<br \\\/>2. Cek mutasi rekening bank penerima apakah ada saldo masuk sesuai jumlah yang diminta dari &#8220;ATM Bersama Midazpay&#8221;.<\\\/p><p>Jika dalam 1&#215;24 jam saldo masih belum diterima, Anda bisa melaporkan kepada kami melalui cs@Whiz.id. Kami akan segera membantu Anda.<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Berapa batas nominal transaksi QRIS pada aplikasi Whiz untuk sekali transaksi?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Nominal Transaksi QRIS dibatasi paling banyak sebesar Rp10.000.000,00 (Sepuluh Juta Rupiah) per transaksi. Namun demikian, Whiz dapat menetapkan batas nominal kumulatif harian dan\\\/atau bulanan atas Transaksi QRIS yang dilakukan oleh setiap Pengguna QRIS, yang ditetapkan berdasarkan manajemen risiko Whiz, sepanjang tidak bertentangan dengan ketentuan Bank Indonesia.<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Bisakah Whiz digunakan untuk membayar di merchant online seperti Tokopedia, Shopee, Bukalapak, Lazada dan lainnya?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Whiz dapat digunakan untuk melakukan pembayaran di merchant online favorit Anda dengan menggunakan fitur &#8220;Pembayaran&#8221; atau &#8220;transfer&#8221;<\\\/p><p>1. Sebelum pembayaran, lakukan pemesanan di situs\\\/aplikasi merchant online Anda<br \\\/>2. Saat memilih metode pembayaran, pilih &#8220;Transfer Bank&#8221;. Pilih rekening bank yang saat ini dapat diproses oleh Whiz, seperti yang terdapat di bawah ini &#8211;<br \\\/><strong>E-wallet<\\\/strong>:<br \\\/>&#8211; OVO: Nobu VA, BNI VA<br \\\/>&#8211; Gopay: CIMB VA<br \\\/>&#8211; LinkAja: LinkAja\\\/TCASH VA<br \\\/>&#8211; DANA: BRI VA, BNI VA, Mandiri VA, CIMB VA, Permata VA, BTPN VA<br \\\/>&#8211; ShopeePay: Mandiri VA<br \\\/><strong>E-commerce<\\\/strong>:<br \\\/>&#8211; Tokopedia: Mandiri VA, BRI VA, Danamon VA, CIMB VA<br \\\/>-Shopee: BNI VA<br \\\/>&#8211; Bukalapak: Danamon VA, Permata VA, BRI VA<\\\/p><p>Kemudian, klik konfirmasi dan buat pesanan<br \\\/><br \\\/>3. Anda akan mendapatkan detail pembayaran Virtual Account. Catat nomor Virtual Account tersebut.<br \\\/>4. Buka aplikasi Whiz<br \\\/>5. Pilih &#8220;Pembayaran&#8221; dan &#8220;Akun Bank\\\/Virtual Account&#8221;, lalu pilih bank tujuan yang telah dipilih sebelumnya di situs\\\/aplikasi online merchant<br \\\/>6. Masukkan nomor virtual account pada detail rekening dan jumlah yang akan ditransfer. Pastikan jumlah tersebut sesuai dengan struk pembelian. Klik &#8220;Lanjutkan&#8221;<br \\\/>7. Pastikan jumlah, nama penerima dan tujuan per struk pembelian. Klik &#8220;Konfirmasi&#8221; dan masukkan PIN. Pembayaran selesai.<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Bagaimana jika saya salah melakukan transfer ke rekening bank yang salah?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Setelah selesai melakukan transfer dari Whiz, Anda dapat &#8211;<br \\\/>(1) Periksa rekening bank tujuan untuk melihat apakah saldo Whiz Anda sudah diterima atau belum, ATAU<br \\\/>(2) Refresh halaman pembayaran merchant online Anda untuk melihat apakah status pembayaran sudah diperbarui<\\\/p><p>Jika Anda mentransfer saldo Whiz Anda ke nomor rekening bank yang salah dan status transaksi \\u201cGagal\\u201d, jangan khawatir, itu berarti saldo Whiz Anda tidak terpotong.<\\\/p><p>Namun apabila status transaksi \\u201cBerhasil\\u201d, mohon maaf, sesuai dengan syarat dan ketentuan Whiz yang berlaku, apabila terjadi kesalahan pada saat memasukkan jumlah nominal atau nomor rekening bank tujuan, sepenuhnya menjadi tanggung jawab pengguna dan transaksi yang berhasil tidak dapat dibatalkan.<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Kenapa saya tidak dapat melakukan transfer ke bank?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Berikut adalah beberapa kemungkinan penyebabnya:<\\\/p><p>1. Kamu belum upgrade akun Whiz menjadi Whiz verified. Upgrade dulu akun Whiz-mu dengan mengikuti langkah-langkah diatas, fitur transfer hanya bisa dilakukan oleh pengguna Whiz verified.<br \\\/>2. Jaringan internetmu tidak stabil atau sedang terjadi gangguan server pada aplikasi Whiz\\\/bank tujuan. Coba lakukan transaksi kembali beberapa saat lagi.<br \\\/>3. Akun rekening bank penerima tidak valid. Coba periksa kembali nomor rekening tujuan dan pastikan rekening masih aktif.<br \\\/>4. Akun rekening bank penerima terblokir sehingga transfer tidak dapat dilakukan.<br \\\/>5. Virtual Account (VA) belum terdaftar di Whiz.<br \\\/>Jika kamu mengirim saldo Whiz ke nomor VA yang valid namun transaksi transfer gagal, hal ini kemungkinan terjadi karena nomor VA yang kamu tuju belum terdaftar di Whiz.<\\\/p><p>Berikut adalah Toko online (e-commerce) yang bisa diproses oleh Whiz saat ini:<\\\/p><p>Tokopedia: Mandiri VA, BRI VA, Danamon VA, CIMB VA<br \\\/>Shopee: BNI VA<br \\\/>Bukalapak: Danamon VA, Permata VA, BRI VA<br \\\/>*) Informasi mengenai nomor VA bisa dilihat di platform masing-masing Mitra Usaha.<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Mengapa saya tidak bisa melakukan transaksi di merchant?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Jika Anda tidak dapat melakukan transaksi di merchant menggunakan Whiz, pastikan hal-hal berikut:<\\\/p><ul><li>Saldo dompet Anda cukup<\\\/li><li>Anda memiliki koneksi internet yang stabil<\\\/li><li>Anda menggunakan aplikasi Whiz versi terbaru<\\\/li><li>Pastikan Anda telah memasukkan PIN dengan benar<\\\/li><li>Memindai kode QR di posisi yang sesuai<\\\/li><li>Jumlah pembayaran menggunakan scan kode QR tidak melebihi Rp10.000.000\\\/ transaksi<\\\/li><\\\/ul><p>Jika Anda telah memastikan hal-hal di atas, tetapi masih tidak bisa melakukan pembayaran, kamu bisa melaporkannya kepada kami melalui cs@Whiz.id<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Mengapa saldo dompet saya tidak kembali, padahal saya gagal melakukan transaksi di merchant online?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Jika saldo dompet Anda terpotong karena transaksi gagal di <em>online store\\\/e-commerce<\\\/em>, Anda bisa menghubungi online <em>store\\\/e-commerce<\\\/em> terlebih dahulu.<\\\/p><p>Harap diperhatikan bahwa jika status transaksi gagal, saldo dompet akan dikembalikan secara otomatis maksimal 3&#215;24 jam.<\\\/p><p>Jika setelah waktu yang disebutkan, saldo dompet Anda belum dikembalikan, laporkan masalah Anda kepada kami melalui cs@Whiz.id. Kami dengan senang hati akan membantu.<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Kenapa saldo saya tidak kembali saat gagal melakukan transaksi di toko offline?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Jika Anda mengalami kegagalan transaksi di toko offline menggunakan Whiz, maka saldo dompet yang sudah dipotong akan langsung dikembalikan ke dompet Anda.<\\\/p><p>Namun, jika saldo dompet Anda belum dikembalikan setelah transaksi gagal dan online store tidak dapat melakukan pengembalian dana, Anda dapat melaporkannya kepada kami melalui cs@Whiz.id maksimal 3&#215;24 jam setelah transaksi dilakukan. Kami dengan senang hati akan membantu Anda.<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Apa itu fitur Split Bill?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Split Bill merupakan fitur untuk membagi total pembayaran yang sudah Anda lakukan bersama teman dan meminta mereka untuk membayar bagian mereka kepada Anda.<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Bagaimana cara membagi tagihan melalui Split Bill?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Anda dapat menggunakan Split Bill melalui tiga cara &#8211;<br \\\/>1. Melalui struk transaksi berhasil, klik \\u2018Split Bill Transaksi Ini\\u2019<br \\\/>2. Melalui ikon &#8216;Permintaan Split Bill&#8217; di Homepage<br \\\/>3. Melalui fitur Permintaan, klik \\u2018Permintaan, kemudian klik \\u2018Ajukan Permintaan dengan Split Bill\\u2019. Isi jumlah nominal yang ingin dibagi.<\\\/p><p>Setelah itu, Anda dapat mengikuti langkah selanjunya &#8211;<br \\\/>1. Tambah teman untuk Split Bill<br \\\/>2. Akan muncul hasil pembagian tagihan, Klik \\u2018Konfirmasi Split Bill\\u2019<br \\\/>3. Permintaan tagihan terkirim<\\\/p><p>Catatan: Saat ini, Anda hanya bisa menambahkan teman yang sudah menggunakan Whiz untuk membagi tagihan.<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Mengapa saya tidak bisa mengubah total nominal tagihan?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p><span data-sheets-value=\\\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Saat Anda melakukan Split Bill dari struk transaksi, maka jumlah tagihan akan terkunci. \\\\nUntuk memasukkan jumlah lain, Anda bisa melakukan Split Bill melalui halaman permintaan dan masukan jumlah sesuai keinginan.\\\\n&quot;}\\\" data-sheets-userformat=\\\"{&quot;2&quot;:13187,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:14281427},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0,&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\\\">Saat Anda melakukan Split Bill dari struk transaksi, maka jumlah tagihan akan terkunci. <br \\\/>Untuk melakukan Split Bill dengan jumlah yang berbeda, Anda dapat melakukannya melalui ikon &#8216;Permintaan Split Bill&#8217; di homepage atau melalui halaman &#8216;Permintaan&#8217; dan masukkan jumlah yang diinginkan.<\\\/span><\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Ketika saya mencari nomor teman saya, nomornya tidak muncul\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p><span data-sheets-value=\\\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Saat ini fitur Split Bill hanya bisa digunakan untuk pengguna Whiz. Pastikan teman Anda sudah mendaftarkan nomornya di Whiz.&quot;}\\\" data-sheets-userformat=\\\"{&quot;2&quot;:13187,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:14281427},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0,&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\\\">Saat ini fitur Split Bill hanya bisa digunakan untuk pengguna Whiz. Pastikan teman Anda sudah mendaftarkan nomornya di Whiz.<\\\/span><\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Bisakah kami menggunakan Split Bill, tetapi total tagihan tidak dibagi rata?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p><span data-sheets-value=\\\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Ya, Anda dapat memilih bagaimana Anda ingin membagi tagihan: membagi total biaya secara merata untuk setiap orang atau membagi jumlah yang berbeda untuk setiap orang. Jika Anda memilih untuk membagi secara berbeda, masukkan jumlah yang harus dibayar untuk setiap orang.\\\\n\\\\nKetika nominal seseorang diubah, maka nominal orang lain yang tidak berubah akan dibagi rata.&quot;}\\\" data-sheets-userformat=\\\"{&quot;2&quot;:13187,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:14281427},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0,&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\\\">Ya, Anda dapat memilih bagaimana Anda ingin membagi tagihan: membagi total biaya secara merata untuk setiap orang atau membagi jumlah yang berbeda untuk setiap orang. Jika Anda memilih untuk membagi secara berbeda, masukkan jumlah yang harus dibayar untuk setiap orang.<br \\\/><br \\\/>Ketika nominal seseorang diubah, maka nominal orang lain yang tidak berubah akan dibagi rata.<\\\/span><\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Bisakah saya menghapus diri saya sendiri dari Split Bill?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p><span data-sheets-value=\\\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Tidak, tapi total pembayaran bisa dibagikan kepada teman-teman Anda sehingga nominal yang harus Anda bayar menjadi nol.&quot;}\\\" data-sheets-userformat=\\\"{&quot;2&quot;:13187,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:14281427},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0,&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\\\">Tidak, tapi total pembayaran bisa dibagikan kepada teman-teman Anda sehingga nominal yang harus Anda bayar menjadi nol.<\\\/span><\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Bagaimana cara membatalkan permintaan Split Bill?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p><span data-sheets-value=\\\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Anda dapat menemukan riwayat permintaan keluar melalui fitur \\u2018Permintaan\\u2019.\\\\r\\\\n1. Klik ikon \\u2018Permintaan\\u2019\\\\r\\\\n2. Pilih halaman \\u2018Keluar\\u2019\\\\r\\\\n3. Pilih dan tekan permintaan yang ingin dihapus\\\\r\\\\n4. Klik \\u2018Hapus\\u2019&quot;}\\\" data-sheets-userformat=\\\"{&quot;2&quot;:13187,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:14281427},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0,&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\\\">Anda dapat menemukan riwayat permintaan keluar melalui fitur \\u2018Permintaan\\u2019. <br \\\/>1. Klik ikon \\u2018Permintaan\\u2019 <br \\\/>2. Pilih halaman \\u2018Keluar\\u2019 <br \\\/>3. Pilih dan tekan permintaan yang ingin dihapus <br \\\/>4. Klik \\u2018Hapus\\u2019<\\\/span><\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Bagaimana cara saya mengirim uang apabila saya menerima permintaan Split Bill?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p><span data-sheets-value=\\\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Akan muncul notifikasi permintaan uang, klik notifikasi tersebut atau ikuti langkah berikut.\\\\n1. Klik ikon \\u2018Permintaan\\u2019 pada menu homepage\\\\n2. Pilih halaman \\u2018Masuk\\u2019\\\\n3. Pilih permintaan yang ingin dibayar\\\\n4. Klik \\u2018Penuhi Permintaan\\u2019\\\\n5. Periksa detail di halaman Transfer, klik 'Konfirmasi' dan selesaikan transaksi Anda\\\\n6. Setelah selesai, Anda akan melihat bukti transfer berhasil\\\\n\\\\nCatatan: Pastikan Anda telah mengupgrade akun Whiz Anda menjadi Whiz Verified, karena transfer saldo hanya dapat dilakukan oleh pengguna yang sudah mengupgrade akun.&quot;}\\\" data-sheets-userformat=\\\"{&quot;2&quot;:13187,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:14281427},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0,&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\\\" data-sheets-textstyleruns=\\\"{&quot;1&quot;:0}\\uee10{&quot;1&quot;:449,&quot;2&quot;:{&quot;6&quot;:1}}\\uee10{&quot;1&quot;:457}\\\">Akan muncul notifikasi permintaan uang, klik notifikasi tersebut atau ikuti langkah berikut.<br \\\/>1. Klik ikon \\u2018Permintaan\\u2019 pada menu homepage<br \\\/>2. Pilih halaman \\u2018Masuk\\u2019<br \\\/>3. Pilih permintaan yang ingin dibayar<br \\\/>4. Klik \\u2018Penuhi Permintaan\\u2019<br \\\/>5. Periksa detail di halaman Transfer, klik &#8216;Konfirmasi&#8217; dan selesaikan transaksi Anda<br \\\/>6. Setelah selesai, Anda akan melihat bukti transfer berhasil<br \\\/><br \\\/>Catatan: Pastikan Anda telah mengupgrade akun Whiz Anda menjadi Whiz Verified, karena transfer saldo hanya dapat dilakukan oleh pengguna yang sudah mengupgrade akun.<\\\/span><\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Teman saya mengaku sudah membayar, tetapi saya masih melihat namanya di permintaan keluar saya.\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p><span data-sheets-value=\\\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Pembayaran mungkin sudah dilakukan menggunakan fitur Transfer, harap periksa apakah terdapat transfer yang masuk dengan nominal yang ditagihkan.\\\\nJika pembayaran selesai, permintaan keluar dapat dibatalkan. Lihat pertanyaan \\\\&quot;Bagaimana cara membatalkan permintaan Split Bill?\\\\&quot; untuk membatalkan permintaan.&quot;}\\\" data-sheets-userformat=\\\"{&quot;2&quot;:13187,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:14281427},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0,&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\\\">Pembayaran mungkin sudah dilakukan menggunakan fitur Transfer, harap periksa apakah terdapat transfer yang masuk dengan nominal yang ditagihkan.<br \\\/><br \\\/>Jika pembayaran selesai, permintaan keluar dapat dibatalkan. Lihat pertanyaan &#8220;Bagaimana cara membatalkan permintaan Split Bill?&#8221; untuk membatalkan permintaan.<\\\/span><\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Bagaimana cara membeli pulsa dan data?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>1. Klik ikon \\u2018Pulsa &amp; Game\\u2019 pada homepage<br \\\/>2. Klik ikon &#8216;Pulsa&#8217;<br \\\/>3. Masukkan nomor telepon atau pilih dari Kontak Anda<br \\\/>4. Pilih nominal\\\/paket yang diinginkan<br \\\/>5. Klik &#8216;konfirmasi pembelian&#8217;<br \\\/>6. Masukkan PIN Whiz Anda. Jika berhasil, Anda akan mendapat tanda terima bahwa transaksi sudah berhasil.<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Apa yang terjadi jika pembelian pulsa dan data saya gagal?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Jika pembelian pulsa gagal, saldo akan dikembalikan ke dompet Whiz Anda. Anda dapat memastikan bahwa nomor yang Anda masukkan benar, dan coba lagi.<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Bagaimana jika saldo Whiz saya sudah terpotong, tetapi pulsa tidak masuk atau status masih \\\"diproses\\\"?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Saat melakukan pembelian pulsa:<br \\\/>1. Pastikan nomor dan nominal sudah benar<br \\\/>2. Cek secara berkala dan tunggu 1&#215;24 jam sampai pulsa diterima.<\\\/p><p>Jika setelah itu pulsa masih belum diterima, Anda bisa melaporkan kepada kami melalui cs@Whiz.id. Kami akan segera membantu Anda.<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Apakah pembelian pulsa\\\/paket data yang sudah berhasil dapat dibatalkan?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Tidak bisa. Jika pembelian pulsa\\\/paket sudah sukses, Anda tidak bisa melakukan pembatan dan kami tidak bisa mengembalikan dana. Proses refund hanya diberikan jika pembelian pulsa\\\/paket data gagal.<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Apakah ada biaya tambahan saat membeli pulsa\\\/paket data di Whiz?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Tidak ada. Anda tidak akan dikenakan biaya tambahan untuk setiap pembelian pulsa\\\/paket data di Whiz<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Bagaimana cara melakukan top-up game dan voucher?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>1. Klik ikon \\u2018Top-up Pulsa &amp; Game\\u2019 di Homepage<br \\\/>2. Pilih \\u2018Game Top-up &amp; Voucher\\u2019<br \\\/>3. Pilih Games dan Item Games yang ingin dibeli<br \\\/>4. Klik \\u2018Lanjutkan Pembelian\\u2019<br \\\/>5. Isi Form Pembelian Top-up Games dan Klik \\u2018Konfirmasi Pembelian\\u2019. Pastikan Anda memasukkan data yang benar, kesalahan dalam input data bukan tanggung jawab Whiz<br \\\/>6. Masukkan PIN Whiz Anda. Jika berhasil, Anda akan mendapat tanda terima bahwa transaksi sudah berhasil.<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Bagaimana cara redeem\\\/menggunakan game voucher?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Untuk melakukan redeem voucher, buka tanda terima pembelian\\\/struk transaksi voucher game yang Anda miliki. Akan ada kode voucher di dalam struk transaksi tersebut. Salin kode voucher yang Anda terima dan masukkan kode voucher pada game yang Anda beli.<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Di mana Saya bisa melihat voucher yang sudah dibeli?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Untuk melihat pembelian voucher sebelumnya, buka struk pembelian\\\/struk transaksi voucher game yang Anda miliki. Anda akan melihat kode voucher di struk transaksi tersebut.<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Voucher\\\/Item Game\\\/Streaming yang saya beli belum masuk\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Voucher\\\/item game\\\/streaming akan langsung Anda terima maksimal 2&#215;24 jam di hari kerja setelah Anda melakukan pembelian. <br \\\/>Bila Anda belum menerima voucher\\\/item game\\\/streaming lebih dari waktu tersebut, silakan hubungi cs@whiz.id. Kami akan segera membantu Anda.<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Kode Voucher yang saya beli tidak bisa di-reedem\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Pastikan hal-hal berikut ini &#8211;<br \\\/>1. Pastikan Anda memasukkan kode voucher sesuai yang didapatkan<br \\\/>2. Tidak menyisipkan spasi di awal atau di akhir kode<br \\\/>3. Re-login dan coba reedem kembali<\\\/p><p>Jika Anda sudah melakukan 3 cara di atas namun masih tidak berhasil, Anda dapat menghubungi cs@Whiz.id dengan mengirimkan bukti transaksi dan screenshoot pesan eror yang diterima.<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Apa yang terjadi jika pembelian top-up atau voucher games saya gagal?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Jika pembelian top-up atau voucher games gagal, saldo akan dikembalikan ke dompet Whiz Anda. Jika dalam 2&#215;24 jam kerja saldo tidak diterima, hubungi cs@whiz.id, kami akan segera membantu Anda.<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Game yang ingin saya top-up tidak tersedia di Whiz\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Kamu bisa email ke cs@Whiz.id dengan memberitahukan games apa yang kamu inginkan. Kami akan coba menghadirkan games keinginan kamu.<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Bagaimana cara melihat pengeluaran saya selama sebulan\\\/satu periode?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Untuk melihat pengeluaran Anda<br \\\/>1. Klik &#8216;lihat semua&#8217; pada bagian &#8216;info pengeluaran&#8217;<br \\\/>2. Pilih bulan yang ingin Anda lihat<\\\/p><p>Anda bisa melihat ringkasan pembelian ataupun transfer yang Anda lakukan selama satu bulan\\\/satu periode, diurutkan dari pengeluaran terbesar sampai terkecil.<\\\/p><p>Untuk Parents, Anda bisa melihat ringkasan pengeluaran anak Anda melalui fitur &#8216;pantauan&#8217;<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Apa itu Tugas?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p><span data-sheets-value=\\\"{\\\" data-sheets-userformat=\\\"{\\\" data-sheets-textstyleruns=\\\"{\\\">Fitur Tugas adalah sebuah daftar berisi tugas yang dapat dibuat secara <em>custom<\\\/em>, dimana dapat diberikan imbalan jika diselesaikan.<\\\/span><\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Siapa yang bisa membuat Tugas baru?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p><span data-sheets-value=\\\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Orang Tua yang telah menghubungkan akunnya dengan akun Anak Muda.&quot;}\\\" data-sheets-userformat=\\\"{&quot;2&quot;:13245,&quot;3&quot;:{&quot;1&quot;:0},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;6&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;7&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0,&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\\\">Orang Tua yang telah menghubungkan akunnya dengan akun Anak Muda.<\\\/span><\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Bagaimana cara membuat Tugas baru?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p><span data-sheets-value=\\\"{\\\" data-sheets-userformat=\\\"{\\\" data-sheets-textstyleruns=\\\"{\\\">Menggunakan akun Orang Tua dalam aplikasi Whiz,<br \\\/>1. Klik ikon &#8216;Tugas&#8217;<br \\\/>2. Klik tombol &#8216;Buat Tugas&#8217;<br \\\/>3. Isi detail tugas, <em>reward<\\\/em> (jika ada), masa berlaku dan centang nama Anak Muda yang telah terhubung untuk diberikan tugas<br \\\/>4. Klik tombol &#8216;Buat Tugas&#8217;<\\\/span><\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Sebagai seorang Anak Muda, apa yang harus saya lakukan ketika telah selesai mengerjakan Tugas?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<ol><li><span data-sheets-value=\\\"{\\\" data-sheets-userformat=\\\"{\\\" data-sheets-textstyleruns=\\\"{\\\">Klik ikon &#8216;Tugas&#8217;<\\\/span><\\\/li><li><span data-sheets-value=\\\"{\\\" data-sheets-userformat=\\\"{\\\" data-sheets-textstyleruns=\\\"{\\\">Pada &#8216;Daftar Tugas Aktif&#8217;, cari kartu tugas yang telah diselesaikan, klik tombol &#8216;Tugas Sudah Selesai&#8217;<\\\/span><\\\/li><li><span data-sheets-value=\\\"{\\\" data-sheets-userformat=\\\"{\\\" data-sheets-textstyleruns=\\\"{\\\">Status kartu akan berubah menjadi <em>pending approval<\\\/em>. Dan ketika disetujui oleh Orang Tua, <em>reward<\\\/em> akan secara otomatis ditransfer\\\/tercatat<\\\/span><\\\/li><\\\/ol>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Sebagai seorang Orang Tua, apa yang harus saya lakukan ketika anak saya telah menyelesaikan tugas?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p><span data-sheets-value=\\\"{\\\" data-sheets-userformat=\\\"{\\\" data-sheets-textstyleruns=\\\"{\\\">1. Klik ikon &#8216;Tugas&#8217;<br \\\/>2. Dalam <em>widget<\\\/em> &#8216;Menunggu Persetujuan&#8217;, akan terlihat seluruh tugas yang telah selesai<br \\\/>3. Verifikasi tugas dengan melakukan klik pada &#8216;Setujui Tugas&#8217; atau apabila tugas belum selesai, klik &#8216;Tolak Tugas&#8217;<\\\/span><\\\/p><p>Skenario 1 &#8211;<br \\\/>4. Jika &#8216;Setujui Tugas&#8217; dipilih, tugas yang memiliki <em>reward<\\\/em> berupa saldo, Anda akan diarahkan ke halaman &#8216;Transfer&#8217;<br \\\/>5. Klik &#8216;Konfirmasi&#8217; dan otorisasi transaksi menggunakan PIN untuk melakukan transfer saldo ke Anak Muda<\\\/p><p>Skenario 2 &#8211;<br \\\/>4. Jika &#8216;Setujui Tugas&#8217; dipilih, tugas yang memiliki <em>reward<\\\/em> bukan berupa saldo, <em>reward<\\\/em> akan otomatis tercatat<\\\/p><p>Skenario 3 &#8211;<br \\\/>4. Jika &#8216;Tolak Tugas&#8217; dipilih, tugas tersebut akan kembali ke daftar tugas aktif pada aplikasi Orang tua dan Anak Muda<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Sebagai seorang Anak Muda, di mana saya dapat melihat seluruh daftar tugas?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<ol><li><span data-sheets-value=\\\"{&quot;1&quot;:2,&quot;2&quot;:&quot;1. Klik ikon 'Tugas'\\\\n2. Anda dapat melihat seluruh tugas pada 'Daftar Tugas Aktif'&quot;}\\\" data-sheets-userformat=\\\"{&quot;2&quot;:13117,&quot;3&quot;:{&quot;1&quot;:0},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;6&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;7&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;11&quot;:4,&quot;12&quot;:0,&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\\\" data-sheets-formula=\\\"=R[0]C[-1]\\\">Klik ikon &#8216;Tugas&#8217;<\\\/span><\\\/li><li><span data-sheets-value=\\\"{&quot;1&quot;:2,&quot;2&quot;:&quot;1. Klik ikon 'Tugas'\\\\n2. Anda dapat melihat seluruh tugas pada 'Daftar Tugas Aktif'&quot;}\\\" data-sheets-userformat=\\\"{&quot;2&quot;:13117,&quot;3&quot;:{&quot;1&quot;:0},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;6&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;7&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;11&quot;:4,&quot;12&quot;:0,&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\\\" data-sheets-formula=\\\"=R[0]C[-1]\\\">Anda dapat melihat seluruh tugas pada &#8216;Daftar Tugas Aktif&#8217;<\\\/span><\\\/li><\\\/ol>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Sebagai seorang Orang Tua, di mana saya dapat melihat seluruh daftar tugas?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<ol><li><span data-sheets-value=\\\"{&quot;1&quot;:2,&quot;2&quot;:&quot;1. Klik ikon 'Tugas'\\\\r\\\\n2. Klik tombol 'Cek Detail Semua Tugas'&quot;}\\\" data-sheets-userformat=\\\"{&quot;2&quot;:12604,&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;6&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;7&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;11&quot;:4,&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\\\" data-sheets-formula=\\\"=R[0]C[-1]\\\">Klik ikon &#8216;Tugas&#8217;<\\\/span><\\\/li><li><span data-sheets-value=\\\"{&quot;1&quot;:2,&quot;2&quot;:&quot;1. Klik ikon 'Tugas'\\\\r\\\\n2. Klik tombol 'Cek Detail Semua Tugas'&quot;}\\\" data-sheets-userformat=\\\"{&quot;2&quot;:12604,&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;6&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;7&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;11&quot;:4,&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\\\" data-sheets-formula=\\\"=R[0]C[-1]\\\">Klik tombol &#8216;Cek Detail Semua Tugas&#8217;<\\\/span><\\\/li><\\\/ol>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Siapa yang dapat mengubah atau menghapus List Tugas Aktif?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p><span data-sheets-value=\\\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Orang Tua.&quot;}\\\" data-sheets-userformat=\\\"{&quot;2&quot;:13245,&quot;3&quot;:{&quot;1&quot;:0},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;6&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;7&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0,&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\\\">Orang Tua.<\\\/span><\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Bagaimana cara mengubah atau menghapus List Tugas Aktif?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<ol><li><span data-sheets-value=\\\"{&quot;1&quot;:2,&quot;2&quot;:&quot;1. Klik ikon 'Tugas'\\\\n2. Klik tombol 'Cek Detail Semua Tugas' \\\\n3. Pilih tugas yang ingin diubah dan klik pada ikon 'pensil' atau ikon 'tempat sampah' untuk tugas yang ingin dihapus&quot;}\\\" data-sheets-userformat=\\\"{&quot;2&quot;:12604,&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;6&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;7&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;11&quot;:4,&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\\\" data-sheets-formula=\\\"=R[0]C[-1]\\\">Klik ikon &#8216;Tugas&#8217;<\\\/span><\\\/li><li><span data-sheets-value=\\\"{&quot;1&quot;:2,&quot;2&quot;:&quot;1. Klik ikon 'Tugas'\\\\n2. Klik tombol 'Cek Detail Semua Tugas' \\\\n3. Pilih tugas yang ingin diubah dan klik pada ikon 'pensil' atau ikon 'tempat sampah' untuk tugas yang ingin dihapus&quot;}\\\" data-sheets-userformat=\\\"{&quot;2&quot;:12604,&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;6&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;7&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;11&quot;:4,&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\\\" data-sheets-formula=\\\"=R[0]C[-1]\\\">Klik tombol &#8216;Cek Detail Semua Tugas&#8217;<\\\/span><\\\/li><li><span data-sheets-value=\\\"{&quot;1&quot;:2,&quot;2&quot;:&quot;1. Klik ikon 'Tugas'\\\\n2. Klik tombol 'Cek Detail Semua Tugas' \\\\n3. Pilih tugas yang ingin diubah dan klik pada ikon 'pensil' atau ikon 'tempat sampah' untuk tugas yang ingin dihapus&quot;}\\\" data-sheets-userformat=\\\"{&quot;2&quot;:12604,&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;6&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;7&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;11&quot;:4,&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\\\" data-sheets-formula=\\\"=R[0]C[-1]\\\">Pilih tugas yang ingin diubah dan klik pada ikon &#8216;pensil&#8217; atau ikon &#8216;tempat sampah&#8217; untuk tugas yang ingin dihapus<\\\/span><\\\/li><\\\/ol>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Apa itu Kantong?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Fitur Kantong memungkinkan pengguna untuk menyisihkan uang dan mencapai suatu target tertentu atau produk tertentu dengan Kantong yang berbeda.<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Apa itu Kantong Target Sendiri?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>fitur yang bertujuan untuk membantu pengguna menabung dan mendapatkan saldo bonus untuk mencapai target\\\/tujuan mereka.<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Apakah ada batasan jumlah barang di Kantong Whiz?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Pengguna dapat membuat maksimal 3 Kantong pribadi di Whiz. Kantong tersebut sudah mencakup semua jenis kantong.<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Adakah biaya admin atau biaya bunga untuk Kantong Whiz?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Tidak ada biaya tambahan. Anda hanya perlu menabung untuk mencapai target yang diinginkan.<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Berapa lama waktu yang dibutuhkan untuk menabung di Kantong Whiz?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Kami memberikan fleksibilitas penuh kepada pengguna untuk memutuskan seberapa sering mereka ingin mengisi Kantong.<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Bagaimana cara membuat Kantong Target Sendiri?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>1. Klik ikon Kantong <br \\\/>2. Pilih &#8211; &#8216;Produk Pilihan&#8217; atau &#8216;Target Sendiri&#8217;<br \\\/>3. Isi detail kantong<br \\\/>4. Klik &#8216;Buat Kantong&#8217;<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Bagaimana membuat perubahan pada Kantong yang sudah ada?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Untuk mengedit semua informasi lainnya, berikut ini caranya &#8211;<br \\\/>1. Klik ikon &#8216;Kantong&#8217;<br \\\/>2. Di dalam &#8216;Daftar Kantong&#8217;, cari Kantong yang Anda ingin ubah<br \\\/>3. Klik titik tiga di kanan atas<br \\\/>4. Klik tombol &#8216;Edit Kantong&#8217;<br \\\/>5. Ubah detail Kantong berupa nama, gambar, deskripsi<br \\\/>6. Klik &#8216;Konfirmasi Perubahan&#8217;<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Bagaimana cara menambahkan uang dalam Kantong?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>1. Klik ikon &#8216;Kantong&#8217;<br \\\/>2. Di dalam &#8216;Daftar Kantong&#8217;, cari Kantong yang Anda ingin tambah uang dan klik tombol &#8216;Isi Kantong&#8217;<br \\\/>3. Masukkan nominal top-up dan klik &#8216;Konfirmasi&#8217;<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Bagaimana memindahkan uang dari Kantong?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Untuk memindahkan uang dari Kantong, untuk saat ini, Anda harus menghapus Kantong.<br \\\/>1. Klik ikon &#8216;Kantong&#8217;<br \\\/>2. Klik Kantong yang Anda inginkan ambil saldonya<br \\\/>3. Klik tombol &#8216;Hapus Saku&#8217; dan konfirmasikan tindakan. Saldo kantong akan secara otomatis dipindahkan ke saldo dompet utama<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Bisakah saldo dalam Kantong digunakan?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Saldo Kantong tidak dapat digunakan. Apabila Anda ingin menggunakannya, tolong pindahkan saldo ke dompet utama. Lihat caranya pada pertanyaan &#8220;Bagaimana cara memindahkan uang keluar Kantong&#8221;.<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Bagaimana cara saya menghapus Kantong?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>1. Klik ikon &#8216;Kantong&#8217; pada homepage<br \\\/>2. Di dalam &#8216;Daftar Kantong&#8217;, cari Kantong yang anda ingin ubah<br \\\/>3. Klik tombol &#8216;Hapus Kantong&#8217;<br \\\/>4. Halaman konfirmasi akan muncul dan klik tombol &#8216;Hapus Kantong&#8217;. Saldo kantong akan secara otomatis dipindahkan ke saldo dompet utama.<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Sebagai seorang orang tua, bisakah saya melihat seberapa banyak anak saya sisihkan dalam Kantong secara menyeluruh?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Ya, anda bisa melakukannya jika telah menghubungkan akun anda dengan Anak Muda anda!<\\\/p><p>Ketika akun terhubung, klik ikon &#8220;Pantauan&#8221; untuk melihat perkembangan dan detail Kantong Anak Muda anda.<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Bagaimana cara membuat Kantong Bersama?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Untuk membuat kantong bersama, ikuti langkah berikut &#8211;<br \\\/>1. Klik ikon Kantong pada halaman homepage<br \\\/>2. Pilih halaman Kantong Bersama dan klik \\u2018Buat Kantong Bersama\\u2019<br \\\/>3. Lengkapi Kantong Bersama dengan mengisi nama, mengunggah foto, dan deskripsi kantong. Klik &#8216;Lanjut&#8217;<br \\\/>4. Tambah Anggota Kantong, klik &#8216;Lanjut&#8217;<br \\\/>5. Periksa kembali rincian kantong, klik &#8216;Buat Kantong&#8217;<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Berapa jumlah maksimal Kantong Bersama yang bisa saya buat?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p><span data-sheets-value=\\\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Anda bisa membuat maksimal 3 Kantong Bersama&quot;}\\\" data-sheets-userformat=\\\"{&quot;2&quot;:13189,&quot;3&quot;:{&quot;1&quot;:0},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;10&quot;:2,&quot;11&quot;:4,&quot;12&quot;:0,&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\\\">Anda bisa membuat maksimal 3 Kantong Bersama<\\\/span><\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Berapa jumlah maksimal anggota dalam Kantong Bersama?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p><span data-sheets-value=\\\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Tidak ada jumlah maksimal anggota yang dapat diundang dalam satu Kantong Bersama.&quot;}\\\" data-sheets-userformat=\\\"{&quot;2&quot;:13189,&quot;3&quot;:{&quot;1&quot;:0},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;10&quot;:2,&quot;11&quot;:4,&quot;12&quot;:0,&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\\\">Tidak ada jumlah maksimal anggota yang dapat diundang dalam satu Kantong Bersama.<\\\/span><\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Kenapa saya tidak bisa menambahkan akun orang tua ke Kantong Bersama?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p><span data-sheets-value=\\\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Untuk saat ini, Kantong Bersama hanya bisa diakses oleh akun tipe Anak. Oleh karena itu, Anda tidak bisa menambahkan akun orang tua ke Kantong Bersama.&quot;}\\\" data-sheets-userformat=\\\"{&quot;2&quot;:13189,&quot;3&quot;:{&quot;1&quot;:0},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;10&quot;:2,&quot;11&quot;:4,&quot;12&quot;:0,&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\\\">Untuk saat ini, Kantong Bersama hanya bisa diakses oleh akun tipe Anak. Oleh karena itu, Anda tidak bisa menambahkan akun orang tua ke Kantong Bersama.<\\\/span><\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Bagaimana cara keluar dari Kantong Bersama?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p><span data-sheets-value=\\\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Sebagai anggota Anda bisa keluar dari Kantong Bersama, dengan mengikuti langkah berikut\\\\n1. Klik ikon 'kantong' pada homepage, pilih 'Kantong Bersama'.\\\\n2. Klik Kantong Bersama pilihan Anda\\\\n3. Klik ikon titik tiga di pojok kanan atas\\\\n4. Pilih 'Keluar Kantong Bersama'\\\\n5. Klik 'Keluar Kantong'&quot;}\\\" data-sheets-userformat=\\\"{&quot;2&quot;:13189,&quot;3&quot;:{&quot;1&quot;:0},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;10&quot;:2,&quot;11&quot;:4,&quot;12&quot;:0,&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\\\">Sebagai anggota Anda bisa keluar dari Kantong Bersama, dengan mengikuti langkah berikut<br \\\/>1. Klik ikon &#8216;kantong&#8217; pada homepage, pilih &#8216;Kantong Bersama&#8217;.<br \\\/>2. Klik Kantong Bersama pilihan Anda<br \\\/>3. Klik ikon titik tiga di pojok kanan atas<br \\\/>4. Pilih &#8216;Keluar Kantong Bersama&#8217;<br \\\/>5. Klik &#8216;Keluar Kantong&#8217;<\\\/span><\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Bisakah saya menambahkan anggota ke Kantong Bersama?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p><span data-sheets-value=\\\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Tambahkan anggota ke Kantong Bersama dengan mengikuti langkah-langkah berikut -\\\\r\\\\n1. Klik ikon 'Kantong' di homepage, dan pilih 'Kantong Bersama'.\\\\r\\\\n2. Klik 'Kantong Bersama' pilihan Anda\\\\r\\\\n3. Klik 'Tambah Anggota Kantong'\\\\r\\\\n4. Masukkan nomor telepon atau pilih dari buku alamat telepon.\\\\r\\\\n5. Klik detail kontak yang akan ditambahkan ke dalam Kantong Bersama\\\\r\\\\n6. Klik 'Tambah x Anggota'. Pastikan data anggota sudah benar\\\\r\\\\n\\\\r\\\\nSesuai dengan pengaturan Kantong Bersama, hanya pemilik atau pemilik dan anggota yang dapat menambahkan anggota tambahan ke Kantong Bersama.&quot;}\\\" data-sheets-userformat=\\\"{&quot;2&quot;:13189,&quot;3&quot;:{&quot;1&quot;:0},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;10&quot;:2,&quot;11&quot;:4,&quot;12&quot;:0,&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\\\">Tambahkan anggota ke Kantong Bersama dengan mengikuti langkah-langkah berikut &#8211; <br \\\/>1. Klik ikon &#8216;Kantong&#8217; di homepage, dan pilih &#8216;Kantong Bersama&#8217;. <br \\\/>2. Klik &#8216;Kantong Bersama&#8217; pilihan Anda <br \\\/>3. Klik &#8216;Tambah Anggota Kantong&#8217; <br \\\/>4. Masukkan nomor telepon atau pilih dari buku alamat telepon. <br \\\/>5. Klik detail kontak yang akan ditambahkan ke dalam Kantong Bersama <br \\\/>6. Klik &#8216;Tambah x Anggota&#8217;. Pastikan data anggota sudah benar <br \\\/><br \\\/>Sesuai dengan pengaturan Kantong Bersama, hanya pemilik atau pemilik dan anggota yang dapat menambahkan anggota tambahan ke Kantong Bersama.<\\\/span><\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Bisakah saya menghapus anggota dari Kantong Bersama?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p><span data-sheets-value=\\\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Hanya pemilik Kantong Bersama yang dapat menghapus anggota dari Kantong Bersama.\\\\n\\\\nJika Anda adalah pemilik Kantong Bersama, Anda bisa mengeluarkan anggota dari Kantong Bersama dengan mengikuti langkah-langkah berikut -\\\\n1. Klik ikon 'Kantong' pada homepage, pilih 'Kantong Bersama'.\\\\n2. Klik Kantong Bersama' pilihan Anda\\\\n3. Klik 'Hapus Anggota'\\\\n4. Pilih anggota yang ingin dihapus dengan klik ikon 'Sampah'\\\\n5. Klik 'Lanjut'\\\\n6. Anggota sudah dihapus dari Kantong Bersama&quot;}\\\" data-sheets-userformat=\\\"{&quot;2&quot;:13189,&quot;3&quot;:{&quot;1&quot;:0},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;10&quot;:2,&quot;11&quot;:4,&quot;12&quot;:0,&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\\\">Hanya pemilik Kantong Bersama yang dapat menghapus anggota dari Kantong Bersama.<br \\\/><br \\\/>Jika Anda adalah pemilik Kantong Bersama, Anda bisa mengeluarkan anggota dari Kantong Bersama dengan mengikuti langkah-langkah berikut &#8211;<br \\\/>1. Klik ikon &#8216;Kantong&#8217; pada homepage, pilih &#8216;Kantong Bersama&#8217;.<br \\\/>2. Klik Kantong Bersama&#8217; pilihan Anda<br \\\/>3. Klik &#8216;Hapus Anggota&#8217;<br \\\/>4. Pilih anggota yang ingin dihapus dengan klik ikon &#8216;Sampah&#8217;<br \\\/>5. Klik &#8216;Lanjut&#8217;<br \\\/>6. Anggota sudah dihapus dari Kantong Bersama<\\\/span><\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Bagaimana cara melihat aktivitas Kantong Bersama?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p><span data-sheets-value=\\\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Pemilik dan anggota Kantong bisa memantau aktivitas Kantong Bersama dengan mengikuti langkah berikut.\\\\n1. Klik ikon 'Kantong' pada homepage, pilih 'Kantong Bersama'.\\\\n2. Klik 'Kantong bersama' pilihanmu\\\\n3. Akan muncul rincian Kantong Bersama\\\\n4. Gulir ke bawah untuk melihat aktivitas Kantong Bersama&quot;}\\\" data-sheets-userformat=\\\"{&quot;2&quot;:13189,&quot;3&quot;:{&quot;1&quot;:0},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;10&quot;:2,&quot;11&quot;:4,&quot;12&quot;:0,&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\\\">Pemilik dan anggota Kantong bisa memantau aktivitas Kantong Bersama dengan mengikuti langkah berikut.<br \\\/>1. Klik ikon &#8216;Kantong&#8217; pada homepage, pilih &#8216;Kantong Bersama&#8217;.<br \\\/>2. Klik &#8216;Kantong bersama&#8217; pilihanmu<br \\\/>3. Akan muncul rincian Kantong Bersama<br \\\/>4. Gulir ke bawah untuk melihat aktivitas Kantong Bersama<\\\/span><\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Bagaimana cara menambahkan saldo ke Kantong Bersama?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p><span data-sheets-value=\\\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Pemilik dan anggota Kantong Bersama dapat menambah saldo dengan mengikuti langkah-langkah berikut -\\\\n1. Klik ikon 'Kantong' di beranda, dan pilih 'Kantong Bersama'.\\\\n2. Klik 'Masukkan Saldo' dari Kantong Bersama yang ingin Anda tambahkan saldo\\\\n3. Masukkan nominal top-up dan klik 'Isi Kantong'\\\\n4. Masukkan PIN Anda. Saldo akan ditransfer dari saldo dompet Anda ke Kantong Bersama\\\\n\\\\nCatatan: Pastikan pemilik Kantong Bersama. Whiz tidak bertanggung jawab atas penyalahgunaan Kantong Bersama.&quot;}\\\" data-sheets-userformat=\\\"{&quot;2&quot;:13189,&quot;3&quot;:{&quot;1&quot;:0},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;10&quot;:2,&quot;11&quot;:4,&quot;12&quot;:0,&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\\\">Pemilik dan anggota Kantong Bersama dapat menambah saldo dengan mengikuti langkah-langkah berikut &#8211;<br \\\/>1. Klik ikon &#8216;Kantong&#8217; di beranda, dan pilih &#8216;Kantong Bersama&#8217;.<br \\\/>2. Klik &#8216;Masukkan Saldo&#8217; dari Kantong Bersama yang ingin Anda tambahkan saldo<br \\\/>3. Masukkan nominal top-up dan klik &#8216;Isi Kantong&#8217;<br \\\/>4. Masukkan PIN Anda. Saldo akan ditransfer dari saldo dompet Anda ke Kantong Bersama<br \\\/><br \\\/>Catatan: Pastikan pemilik Kantong Bersama. Whiz tidak bertanggung jawab atas penyalahgunaan Kantong Bersama.<\\\/span><\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Bagaimana cara menarik uang dari Kantong Bersama? Bisakah anggota menarik uang dari Kantong Bersama?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p><span data-sheets-value=\\\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Hanya pemilik Kantong Bersama yang bisa menarik uang dari Kantong Bersama. \\\\nJika Anda pemilik Kantong Bersama, berikut cara untuk menarik uang dari Kantong Bersama -\\\\n1.Klik ikon 'Kantong' pada homepage, pilih 'Kantong Bersama'.\\\\n2. Klik 'Kantong Bersama' pilihan Anda\\\\n3. Akan muncul rincian Kantong\\\\n4. Klik 'Tarik Saldo', pilih tujuan penarikan\\\\n5. Masukkan nominal penarikan\\\\n6. Klik 'Tarik Saldo' dan masukkan PIN\\\\n\\\\nCatatan: Pastikan penarikan saldo berdasarkan kesepakatan bersama. Whiz tidak bertanggung jawab apabila terjadi penyalahgunaan Kantong Bersama&quot;}\\\" data-sheets-userformat=\\\"{&quot;2&quot;:13189,&quot;3&quot;:{&quot;1&quot;:0},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;10&quot;:2,&quot;11&quot;:4,&quot;12&quot;:0,&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\\\">Hanya pemilik Kantong Bersama yang bisa menarik uang dari Kantong Bersama. <br \\\/>Jika Anda pemilik Kantong Bersama, berikut cara untuk menarik uang dari Kantong Bersama &#8211;<br \\\/>1.Klik ikon &#8216;Kantong&#8217; pada homepage, pilih &#8216;Kantong Bersama&#8217;.<br \\\/>2. Klik &#8216;Kantong Bersama&#8217; pilihan Anda<br \\\/>3. Akan muncul rincian Kantong<br \\\/>4. Klik &#8216;Tarik Saldo&#8217;, pilih tujuan penarikan<br \\\/>5. Masukkan nominal penarikan<br \\\/>6. Klik &#8216;Tarik Saldo&#8217; dan masukkan PIN<br \\\/><br \\\/>Catatan: Pastikan penarikan saldo berdasarkan kesepakatan bersama. Whiz tidak bertanggung jawab apabila terjadi penyalahgunaan Kantong Bersama<\\\/span><\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Kenapa saya tidak bisa top-up ke Kantong Bersama?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p><span data-sheets-value=\\\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Hal tersebut bisa saja terjadi karena saldo dompet Pemilik Kantong Bersama sudah mencapai batas maksimal. Silakan hubungi pemilik Kantong Bersama.&quot;}\\\" data-sheets-userformat=\\\"{&quot;2&quot;:13189,&quot;3&quot;:{&quot;1&quot;:0},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;10&quot;:2,&quot;11&quot;:4,&quot;12&quot;:0,&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\\\">Hal tersebut bisa saja terjadi karena saldo dompet Pemilik Kantong Bersama sudah mencapai batas maksimal. Silakan hubungi pemilik Kantong Bersama.<\\\/span><\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Jika saya keluar atau dikeluarkan dari Kantong Bersama, apakah saldo yang sudah saya top-up akan dikembalikan?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p><span data-sheets-value=\\\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Tidak, saldo yang sebelumnya di top-up ke Kantong Bersama tidak bisa dikembalikan secara otomatis. Silakan hubungi pemilik Kantong Bersama untuk memproses pengembalian\\\/penyelesaian lain.&quot;}\\\" data-sheets-userformat=\\\"{&quot;2&quot;:13189,&quot;3&quot;:{&quot;1&quot;:0},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:15724527}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;10&quot;:2,&quot;11&quot;:4,&quot;12&quot;:0,&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\\\">Tidak, saldo yang sebelumnya di top-up ke Kantong Bersama tidak bisa dikembalikan secara otomatis. Silakan hubungi pemilik Kantong Bersama untuk memproses pengembalian\\\/penyelesaian lain.<\\\/span><\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Bagaimana cara menghapus Kantong Bersama?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p><span data-sheets-value=\\\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Hanya pemilik Kantong Bersama yang dapat menghapus Kantong.\\\\n\\\\nJika Anda pemilik Kantong Bersama, hapus Kantong Bersama dengan mengikuti langkah-langkah berikut -\\\\n1. Klik ikon 'Kantong' di beranda, dan pilih 'Kantong Bersama.'\\\\n2. Klik 'Kantong Bersama' pilihan Anda\\\\n3. Akan muncul detail Kantong, klik 3 titik di sisi kanan atas.\\\\n4. Klik 'Edit Kantong'\\\\n5. Klik 'Hapus Kantong'.\\\\n\\\\nJika Kantong Bersama masih berisi saldo, Anda akan diminta untuk menarik semua saldo. Lihat pertanyaan \\\\&quot;Bagaimana cara menarik saldo dari Kantong Bersama?\\\\&quot; untuk cara menarik saldo. Jika Kantong tidak memiliki saldo, halaman konfirmasi akan muncul dan klik tombol 'Hapus Saku'\\\\n\\\\nCatatan: Pastikan untuk menghapus saldo berdasarkan kesepakatan bersama. Whiz tidak bertanggung jawab atas penyalahgunaan Kantong Bersama.&quot;}\\\" data-sheets-userformat=\\\"{&quot;2&quot;:4865,&quot;3&quot;:{&quot;1&quot;:0},&quot;11&quot;:4,&quot;12&quot;:0,&quot;15&quot;:&quot;Calibri&quot;}\\\">Hanya pemilik Kantong Bersama yang dapat menghapus Kantong.<br \\\/><br \\\/>Jika Anda pemilik Kantong Bersama, hapus Kantong Bersama dengan mengikuti langkah-langkah berikut &#8211;<br \\\/>1. Klik ikon &#8216;Kantong&#8217; di beranda, dan pilih &#8216;Kantong Bersama.&#8217;<br \\\/>2. Klik &#8216;Kantong Bersama&#8217; pilihan Anda<br \\\/>3. Akan muncul detail Kantong, klik 3 titik di sisi kanan atas.<br \\\/>4. Klik &#8216;Edit Kantong&#8217;<br \\\/>5. Klik &#8216;Hapus Kantong&#8217;.<br \\\/><br \\\/>Jika Kantong Bersama masih berisi saldo, Anda akan diminta untuk menarik semua saldo. Lihat pertanyaan &#8220;Bagaimana cara menarik saldo dari Kantong Bersama?&#8221; untuk cara menarik saldo. Jika Kantong tidak memiliki saldo, halaman konfirmasi akan muncul dan klik tombol &#8216;Hapus Saku&#8217;<br \\\/><br \\\/>Catatan: Pastikan untuk menghapus saldo berdasarkan kesepakatan bersama. Whiz tidak bertanggung jawab atas penyalahgunaan Kantong Bersama.<\\\/span><\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Apa itu Smart Saver?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Smart Saver adalah produk tabungan jangka panjang (deposito) dari Whiz yang bekerja sama dengan Bank Perekonomian Rakyat (BPR) dan menawarkan tingkat bunga tinggi yang dijamin LPS. Anda bisa menyimpan uangmu dalam jangka waktu tertentu mulai dari 1 bulan, 3 bulan, hingga 12 bulan dengan opsi perpanjangan otomatis.<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Apa itu BPR?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Bank Perkreditan Rakyat (BPR) adalah lembaga keuangan yang menawarkan layanan perbankan seperti tabungan, deposito, dan pinjaman. Dibandingkan dengan bank umum, BPR memiliki keunggulan dengan menawarkan bunga deposito yang lebih tinggi dan pelayanan yang lebih personal.<\\\/p><p>Selain itu, BPR fokus pada pemberdayaan ekonomi masyarakat, terutama melalui pinjaman kepada usaha mikro, kecil, dan menengah (UMKM) di daerah sekitar.<\\\/p><p>Meskipun jumlah cabangnya lebih sedikit, semua BPR memiliki izin dari Bank Indonesia (BI) dan Otoritas Jasa Keuangan (OJK). Jadi, Anda tidak perlu khawatir karena deposito Anda aman dan dijamin oleh Lembaga Penjamin Simpanan (LPS) hingga Rp2 milyar.<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Apakah Smart Saver Aman?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Ya, Smart Saver sangat aman karena deposito disimpan di BPR yang bekerjasama dengan Whiz.<\\\/p><p>Whiz memastikan bahwa setiap BPR yang tersedia mempunyai izin dari Otoritas Jasa Keuangan (OJK) dan Bank Indonesia (BI), serta merupakan peserta Lembaga Penjamin Simpanan (LPS) &#8211; maka deposito Anda terjamin (s\\\/d Rp2 milyar).<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Apa yang dimaksud dengan simpanan yang dijamin LPS?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>LPS menjamin simpanan di bank-bank di Indonesia hingga Rp2.000.000.000 per deposan per bank (apabila terjadi kegagalan bank). Jaminan ini mencakup jumlah simpanan dan bunga, asalkan bunga yang ditawarkan berada dalam tingkat bunga yang dijamin LPS.<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Bagaimana jika BPR mengalami gagal bayar atau dilikuidasi?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p><span data-sheets-root=\\\"1\\\" data-sheets-value=\\\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Semua bank\\\/BPR mitra Whiz adalah peserta Lembaga Penjamin Simpanan (LPS). Oleh karena itu, deposito Anda dijamin oleh LPS.\\\\n\\\\nDapat disampaikan bahwa likuidasi bank di Indonesia merupakan sesuatu yang sangat jarang terjadi.\\\\n\\\\nJika terdapat bank\\\/BPR mitra Whiz yang gagal bayar atau dalam proses likuidasi, tim Customer Service kami akan bekerja sama dengan Anda untuk membantu proses klaim ke LPS untuk memastikan bahwa deposito Anda akan dibayar kembali.&quot;}\\\" data-sheets-userformat=\\\"{&quot;2&quot;:15107,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:14001853},&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:2105636},&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\\\">Semua bank\\\/BPR mitra Whiz adalah peserta Lembaga Penjamin Simpanan (LPS). Oleh karena itu, deposito Anda dijamin oleh LPS.<br \\\/><br \\\/>Dapat disampaikan bahwa likuidasi bank di Indonesia merupakan sesuatu yang sangat jarang terjadi.<br \\\/><br \\\/>Jika terdapat bank\\\/BPR mitra Whiz yang gagal bayar atau dalam proses likuidasi, tim Customer Service kami akan bekerja sama dengan Anda untuk membantu proses klaim ke LPS untuk memastikan bahwa deposito Anda akan dibayar kembali.<\\\/span><\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Bagaimana Cara Membuat Smart Saver?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p><span data-sheets-root=\\\"1\\\" data-sheets-value=\\\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Berikut cara membuat Smart Saver.\\\\n1. Klik 'Kantong' pada homepage Whiz\\\\n2. Pilih 'Smart Saver'\\\\n3. Tentukan jumlah yang akan ditabung dan pilih tenor \\\\n4. Klik 'Konfirmasi Nabung'\\\\n5. Lakukan verifikasi email dan verifikasi akun Whiz\\\\n6. Isi dan lengkapi Formulir Tabungan\\\\n7. Isi email aktif, Whiz akan mengirimkan formulir via email untuk ditAndatangani\\\\n8. Ikuti petunjuk dan lakukan tAnda tangan dokumen secara online\\\\n9. Anda akan menerima notifikasi pembukaan tabungan berhasil\\\\n10. Segera lakukan top-up sesuai jumlah tabungan yang dipilih\\\\n11. Smart Saver Anda berhasil dibuat!&quot;}\\\" data-sheets-userformat=\\\"{&quot;2&quot;:15107,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:14001853},&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:2105636},&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\\\">Berikut cara membuat Smart Saver.<br \\\/>1. Klik &#8216;Kantong&#8217; pada homepage Whiz<br \\\/>2. Pilih &#8216;Smart Saver&#8217;<br \\\/>3. Tentukan jumlah yang akan ditabung dan pilih tenor <br \\\/>4. Klik &#8216;Konfirmasi Nabung&#8217;<br \\\/>5. Lakukan verifikasi email dan verifikasi akun Whiz<br \\\/>6. Isi dan lengkapi Formulir Tabungan<br \\\/>7. Isi email aktif, Whiz akan mengirimkan formulir via email untuk ditAndatangani<br \\\/>8. Ikuti petunjuk dan lakukan tAnda tangan dokumen secara online<br \\\/>9. Anda akan menerima notifikasi pembukaan tabungan berhasil<br \\\/>10. Segera lakukan top-up sesuai jumlah tabungan yang dipilih<br \\\/>11. Smart Saver Anda berhasil dibuat!<\\\/span><\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Berapa lama waktu yang dibutuhkan untuk menerima informasi mengenai status verifikasi pendaftaran?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p><span data-sheets-root=\\\"1\\\" data-sheets-value=\\\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Setelah Anda melengkapi semua persyaratan, proses verifikasi akan memakan waktu hingga 1x24 jam (berlaku untuk hari kerja).&quot;}\\\" data-sheets-userformat=\\\"{&quot;2&quot;:15107,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:14001853},&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:2105636},&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\\\">Setelah Anda melengkapi semua persyaratan, proses verifikasi akan memakan waktu hingga 1&#215;24 jam (berlaku untuk hari kerja).<\\\/span><\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Apa yang terjadi jika pengajuan saya ditolak oleh BPR?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p><span data-sheets-root=\\\"1\\\" data-sheets-value=\\\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Apabila pengajuan pembukaan deposito Anda ditolak oleh BPR, Anda akan menerima notifikasi penolakan.\\\\n\\\\nBiasanya ini terjadi karena terdapat data yang tidak lengkap atau tidak sesuai. Anda dapat melakukan pengajuan kembali atau menghubungi tim Customer Service untuk panduan lebih lanjut.&quot;}\\\" data-sheets-userformat=\\\"{&quot;2&quot;:15107,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:14001853},&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:2105636},&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\\\">Apabila pengajuan pembukaan deposito Anda ditolak oleh BPR, Anda akan menerima notifikasi penolakan.<br \\\/><br \\\/>Biasanya ini terjadi karena terdapat data yang tidak lengkap atau tidak sesuai. Anda dapat melakukan pengajuan kembali atau menghubungi tim Customer Service untuk panduan lebih lanjut.<\\\/span><\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Apa Keuntungan Menggunakan Smart Saver?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p><span data-sheets-root=\\\"1\\\" data-sheets-value=\\\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Keuntungan yang Anda dapatkan:\\\\n1. Suku bunga yang lebih tinggi dibandingkan dengan kebanyakan bank konvensional.\\\\n2. Aman. Semua mitra BPR diawasi oleh Otoritas Jasa Keuangan (OJK) dan menjadi peserta Lembaga Penjamin Simpanan (LPS).\\\\n3. Aplikasi yang mudah digunakan dan mempermudah Anda dalam menabung.&quot;}\\\" data-sheets-userformat=\\\"{&quot;2&quot;:15107,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:14001853},&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:2105636},&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\\\">Keuntungan yang Anda dapatkan:<br \\\/>1. Suku bunga yang lebih tinggi dibandingkan dengan kebanyakan bank konvensional.<br \\\/>2. Aman. Semua mitra BPR diawasi oleh Otoritas Jasa Keuangan (OJK) dan menjadi peserta Lembaga Penjamin Simpanan (LPS).<br \\\/>3. Aplikasi yang mudah digunakan dan mempermudah Anda dalam menabung.<\\\/span><\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Apa itu ARO?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p><span data-sheets-root=\\\"1\\\" data-sheets-value=\\\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Automatic Roll Over (ARO) adalah sistem perpanjangan deposito di Whiz. Anda bisa melakukan perpanjangan deposito secara otomatis berdasarkan jangka waktu yang sudah dipilih pada awal pembukaan deposito. Nikmati tambahan uang dari bunga yang berbunga (compound interest).&quot;}\\\" data-sheets-userformat=\\\"{&quot;2&quot;:15107,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:14001853},&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:2105636},&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\\\">Automatic Roll Over (ARO) adalah sistem perpanjangan deposito di Whiz. Anda bisa melakukan perpanjangan deposito secara otomatis berdasarkan jangka waktu yang sudah dipilih pada awal pembukaan deposito. Nikmati tambahan uang dari bunga yang berbunga (compound interest).<\\\/span><\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Bagaimana jika saya tidak menonaktifkan ARO?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p><span data-sheets-root=\\\"1\\\" data-sheets-value=\\\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Jika Anda tidak menonaktifkan ARO pada deposit Anda, maka secara otomatis akan diperpanjang terus menerus sampai Anda menonaktifkan ARO untuk deposit tersebut\\\\n&quot;}\\\" data-sheets-userformat=\\\"{&quot;2&quot;:15107,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:14001853},&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:2105636},&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\\\">Jika Anda tidak menonaktifkan ARO pada deposit Anda, maka secara otomatis akan diperpanjang terus menerus sampai Anda menonaktifkan ARO untuk deposit tersebut<br \\\/><\\\/span><\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Apa yang terjadi jika saya mengatur ARO menjadi \\\"Non-Aktif\\\"?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p><span data-sheets-root=\\\"1\\\" data-sheets-value=\\\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Saat deposito jatuh tempo, nilai pokok uangmu dan bunga deposito akan dicairkan ke dompet utama Whiz atau rekening tujuan Anda.&quot;}\\\" data-sheets-userformat=\\\"{&quot;2&quot;:15107,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:14001853},&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:2105636},&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\\\">Saat deposito jatuh tempo, nilai pokok uangmu dan bunga deposito akan dicairkan ke dompet utama Whiz atau rekening tujuan Anda.<\\\/span><\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Apa yang terjadi jika saya mengatur ARO menjadi \\\"Pokok & Bunga\\\"?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p><span data-sheets-root=\\\"1\\\" data-sheets-value=\\\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Saat deposito jatuh tempo, nilai pokok uangmu dan bunga deposito akan otomatis diperpanjang sesuai jangka waktu yang Anda pilih sebelumnya.&quot;}\\\" data-sheets-userformat=\\\"{&quot;2&quot;:15107,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:14001853},&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:2105636},&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\\\">Saat deposito jatuh tempo, nilai pokok uangmu dan bunga deposito akan otomatis diperpanjang sesuai jangka waktu yang Anda pilih sebelumnya.<\\\/span><\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Bisakah saya mengubah status ARO?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p><span data-sheets-root=\\\"1\\\" data-sheets-value=\\\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Ya, Anda bisa melakukan perubahan ARO di halaman Rincian Smart Saver. Anda bisa melakukan perubahan ARO maksimal H-7 sebelum jatuh tempo.&quot;}\\\" data-sheets-userformat=\\\"{&quot;2&quot;:15107,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:14001853},&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:2105636},&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\\\">Ya, Anda bisa melakukan perubahan ARO di halaman Rincian Smart Saver. Anda bisa melakukan perubahan ARO maksimal H-7 sebelum jatuh tempo.<\\\/span><\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Bagaimana cara mengubah status ARO?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p><span data-sheets-root=\\\"1\\\" data-sheets-value=\\\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Berikut cara mengubah status ARO.\\\\n1. Klik 'Kantong' pada homepage Whiz\\\\n2. Pilih Smart Saver yang ingin Anda ubah\\\\n3. Pada rincian Smart Saver, klik pilihan Auto Rollover\\\\n4. Pilih status 'Tidak Aktif' untuk menghentikan rollover atau pilih 'Pokok + Bunga' untuk perpanjang Smart Saver&quot;}\\\" data-sheets-userformat=\\\"{&quot;2&quot;:15107,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:14001853},&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:2105636},&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\\\">Berikut cara mengubah status ARO.<br \\\/>1. Klik &#8216;Kantong&#8217; pada homepage Whiz<br \\\/>2. Pilih Smart Saver yang ingin Anda ubah<br \\\/>3. Pada rincian Smart Saver, klik pilihan Auto Rollover<br \\\/>4. Pilih status &#8216;Tidak Aktif&#8217; untuk menghentikan rollover atau pilih &#8216;Pokok + Bunga&#8217; untuk perpanjang Smart Saver<\\\/span><\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Apakah saya bisa melakukan pencairan sebelum tanggal jatuh tempo?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p><span data-sheets-root=\\\"1\\\" data-sheets-value=\\\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Ya, jika Anda memenuhi kriteria pencairan sebelum jatuh tempo. Harap hubungi cs@whiz.id untuk mengetahui apakah Anda memenuhi kriteria tersebut.\\\\n\\\\nJika disetujui, maka Anda tidak akan mendapatkan bunga untuk bulan berjalan tersebut. Akan tetapi Anda akan mendapatkan seluruh pokok dan akumulasi bunga dari bulan-bulan sebelumnya.&quot;}\\\" data-sheets-userformat=\\\"{&quot;2&quot;:15107,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:14001853},&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:2105636},&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\\\">Ya, jika Anda memenuhi kriteria pencairan sebelum jatuh tempo. Harap hubungi cs@whiz.id untuk mengetahui apakah Anda memenuhi kriteria tersebut.<br \\\/><br \\\/>Jika disetujui, maka Anda tidak akan mendapatkan bunga untuk bulan berjalan tersebut. Akan tetapi Anda akan mendapatkan seluruh pokok dan akumulasi bunga dari bulan-bulan sebelumnya.<\\\/span><\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Bagaimana bunga akan diberikan?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p><span data-sheets-root=\\\"1\\\" data-sheets-value=\\\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Bunga deposito Anda akan berakumulasi dan akan dibayarkan seluruhnya bersamaan dengan pokok deposito Anda pada saat jatuh tempo.&quot;}\\\" data-sheets-userformat=\\\"{&quot;2&quot;:15107,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:14001853},&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:2105636},&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\\\">Bunga deposito Anda akan berakumulasi dan akan dibayarkan seluruhnya bersamaan dengan pokok deposito Anda pada saat jatuh tempo.<\\\/span><\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Apakah saya akan dikenakan pajak atas bunga yang saya peroleh?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p><span data-sheets-root=\\\"1\\\" data-sheets-value=\\\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Ya, pengguna dengan jumlah deposito mulai dari Rp 7.500.000 akan dikenakan pajak bunga sebesar 20%.&quot;}\\\" data-sheets-userformat=\\\"{&quot;2&quot;:15107,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:14001853},&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:2105636},&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\\\">Ya, pengguna dengan jumlah deposito mulai dari Rp7.500.000 akan dikenakan pajak bunga sebesar 20%.<\\\/span><\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Bagaimana saya menerima pencairan Smart Saver?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p><span data-sheets-root=\\\"1\\\" data-sheets-value=\\\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Saldo Smart Saver akan ditransfer ke dompet utama Whiz Anda atau ke rekening bank yang Anda pilih sebelumnya. Saldo akan ditransfer pada saat tanggal jatuh tempo sesuai yang sudah ditentukan pada saat pembukaan deposito.\\\\n\\\\nJika pencairan gagal karena masalah dengan dompet Whiz atau rekening bank yang dipilih, Anda bisa melakukan pencairan secara manual. Lihat pertanyaan 'Bagaimana jika pencairan saya gagal?&quot;}\\\" data-sheets-userformat=\\\"{&quot;2&quot;:15107,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:14001853},&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:2105636},&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\\\" data-sheets-textstyleruns=\\\"{&quot;1&quot;:0}\\uee10{&quot;1&quot;:330,&quot;2&quot;:{&quot;2&quot;:{&quot;1&quot;:2,&quot;2&quot;:16711680}}}\\uee10{&quot;1&quot;:340}\\uee10{&quot;1&quot;:388,&quot;2&quot;:{&quot;2&quot;:{&quot;1&quot;:2,&quot;2&quot;:16711680}}}\\uee10{&quot;1&quot;:397}\\\">Saldo Smart Saver akan ditransfer ke dompet utama Whiz Anda atau ke rekening bank yang Anda pilih sebelumnya. Saldo akan ditransfer pada saat tanggal jatuh tempo sesuai yang sudah ditentukan pada saat pembukaan deposito.<br \\\/><br \\\/>Jika pencairan gagal karena masalah dengan dompet Whiz atau rekening bank yang dipilih, Anda bisa melakukan pencairan secara manual. Lihat pertanyaan &#8216;Bagaimana jika pencairan saya gagal?<\\\/span><\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Berapa lama waktu yang diperlukan untuk proses pencairan deposito?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p><span data-sheets-root=\\\"1\\\" data-sheets-value=\\\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Saldo akan diterima pada sore hari saat tanggal jatuh tempo.\\\\n\\\\nCatatan: \\\\n1) Jika tanggal jatuh tempo pada hari Sabtu, Minggu, dan Senin, pencairan akan diproses pada hari Senin\\\\n2) Jika tanggal jatuh tempo pada hari libur nasional, pencairan akan diproses keesokan harinya (pada hari kerja).&quot;}\\\" data-sheets-userformat=\\\"{&quot;2&quot;:15107,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:14001853},&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:2105636},&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\\\">Saldo akan diterima pada sore hari saat tanggal jatuh tempo.<br \\\/><br \\\/>Catatan: <br \\\/>1) Jika tanggal jatuh tempo pada hari Sabtu, Minggu, dan Senin, pencairan akan diproses pada hari Senin<br \\\/>2) Jika tanggal jatuh tempo pada hari libur nasional, pencairan akan diproses keesokan harinya (pada hari kerja).<\\\/span><\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Bagaimana jika pencairan saya gagal?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p><span data-sheets-root=\\\"1\\\" data-sheets-value=\\\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Jika Anda menerima notifikasi pencairan gagal, Anda perlu mengikuti langkah berikut.\\\\n1. Buka Kantong Whiz \\\\n2. Pilih Smart Saver yang akan dicairkan\\\\n3. Klik 'Tarik Saldo' pada rincian Smart Saver\\\\n4. Perbarui tujuan pencairan atau ubah rekening tujuan bank lain. Pastikan nama pemilik rekening sesuai dengan data KTP yang sudah diverifikasi\\\\n5. Klik 'Konfirmasi Tarik Saldo'\\\\n6. Pencairan Anda sedang diproses, maksimal 2x24 jam pada hari kerja&quot;}\\\" data-sheets-userformat=\\\"{&quot;2&quot;:15107,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:14001853},&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:2105636},&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\\\">Jika Anda menerima notifikasi pencairan gagal, Anda perlu mengikuti langkah berikut.<br \\\/>1. Buka Kantong Whiz <br \\\/>2. Pilih Smart Saver yang akan dicairkan<br \\\/>3. Klik &#8216;Tarik Saldo&#8217; pada rincian Smart Saver<br \\\/>4. Perbarui tujuan pencairan atau ubah rekening tujuan bank lain. Pastikan nama pemilik rekening sesuai dengan data KTP yang sudah diverifikasi<br \\\/>5. Klik &#8216;Konfirmasi Tarik Saldo&#8217;<br \\\/>6. Pencairan Anda sedang diproses, maksimal 2&#215;24 jam pada hari kerja<\\\/span><\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Apa penyebab pencairan saya gagal?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p><span data-sheets-root=\\\"1\\\" data-sheets-value=\\\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Pencairkan Anda mungkin gagal karena alasan-alasan berikut:\\\\n1. Saldo Whiz atau saldo top-up akumulatif dompet Whiz.\\\\n2. Informasi rekening bank yang diberikan salah\\\/tidak aktif\\\/tidak terdeteksi.&quot;}\\\" data-sheets-userformat=\\\"{&quot;2&quot;:15107,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:14001853},&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:2105636},&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\\\">Pencairkan Anda mungkin gagal karena alasan-alasan berikut:<br \\\/>1. Saldo Whiz atau saldo top-up akumulatif dompet Whiz.<br \\\/>2. Informasi rekening bank yang diberikan salah\\\/tidak aktif\\\/tidak terdeteksi.<\\\/span><\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Apakah saya akan menerima Bilyet Deposito?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p><span data-sheets-root=\\\"1\\\" data-sheets-value=\\\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Ya, BPR akan melakukan proses penerbitan bilyet dalam 5 hari kerja. Jika bilyet sudah terbit, Anda dapat melihan informasi bilyet tersebut dalam Aplikasi Whiz.&quot;}\\\" data-sheets-userformat=\\\"{&quot;2&quot;:15107,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:14001853},&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:2105636},&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\\\">Ya, BPR akan melakukan proses penerbitan bilyet dalam 5 hari kerja. Jika bilyet sudah terbit, Anda dapat melihan informasi bilyet tersebut dalam Aplikasi Whiz.<\\\/span><\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Apa itu fitur Transfer Otomatis Whiz?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Transfer Otomatis adalah fitur yang memungkinkan pengguna mengatur dan mengotomatisasi pengisian rutin ke akun teman atau keluar dan Kantong Whiz secara langsung dari dompet utama.<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Bagaimana cara mengaktifkan fitur transfer otomatis?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>1. Klik ikon \\u2018Transfer Otomatis\\u2019<br \\\/>2. Pilih \\u2018Transfer ke Pengguna Lain\\u2019<br \\\/>3. Pilih Akun<br \\\/>4. Masukkan Pesan dan Nominal Transfer<br \\\/>5. Atur jadwal dan waktu transfer, klik \\u2018Lanjut\\u2019<br \\\/>6. Periksa rincian Transfer, Klik \\u2018Buat Transfer\\u2019<br \\\/>7. Masukkan PIN<\\\/p><p>Catatan: Anda hanya dapat mengirim uang ke pengguna Whiz lainnya jika akun Anda sudah diverifikasi.<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Bisakah mengatur jumlah dan frekuensi transfer?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Ya, Anda bisa mengatur frekuensi dan melakukan custom interval transfer saat mengatur jadwal transfer<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Bagaimana cara mengubah\\\/mengedit transfer otomatis?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>1. Klik ikon \\u2018Transfer Otomatis\\u2019<br \\\/>2. Pada Jadwal Transfer Otomatis, pilih halaman &#8216;Keluar&#8217;<br \\\/>3. Pilih Akun transfer otomatis yang ingin diubah<br \\\/>4. Klik &#8216;Edit Settings&#8217;<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Bagaimana cara membatalkan\\\/menghapus transfer otomatis?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>1. Klik ikon \\u2018Transfer Otomatis\\u2019<br \\\/>2. Pada Jadwal Transfer Otomatis, pilih halaman &#8216;Keluar&#8217;<br \\\/>3. Pilih Akun transfer otomatis yang ingin dihapus<br \\\/>4. Klik &#8216;Hapus&#8217;<br \\\/>5. Klik &#8216;Ya, Hentikan transfer&#8217;<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Bisakah mengaktifkan fitur transfer otomatis untuk transaksi ke luar Whiz, misal ke akun Bank?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Tidak, saat ini fitur transfer otomatis hanya bisa digunakan untuk mengirimkan uang ke sesama akun Whiz dan ke Kantong Whiz.<\\\/p><p>Catatan: Anda hanya dapat mengirim uang ke pengguna Whiz lainnya jika akun Anda sudah diverifikasi.<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Apakah fitur transfer otomatis memiliki batasan jumlah transfer yang dapat dilakukan?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Tidak ada batasan jumlah transfer. Anda bisa melakukan transfer selama saldo dan limit akun Anda cukup.<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Apakah saya dapat mengatur jumlah transfer yang berbeda untuk setiap periode dengan fitur auto transfer?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Anda bisa mengatur jumlah transfer yang berbeda ke akun yang berbeda.<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Apakah ada batasan jumlah akun yang dapat saya atur untuk transfer otomatis?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Tidak ada batasan jumlah akun yang dapat Anda atur untuk transfer otomatis. Anda dapat mengatur transfer otomatis ke sebanyak mungkin akun Whiz yang Anda inginkan.<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Apakah saya perlu persetujuan atau otorisasi tambahan dari teman saya untuk melakukan transfer otomatis ke akun mereka?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Tidak, Anda bisa langsung mengatur transfer otomatis ke akun teman tanpa persetujuannya.<\\\/p><p>Catatan: Transfer akan secara otomatis terjadi pada tanggal dan waktu yang dijadwalkan. Whiz tidak bertanggung jawab atas kesalahan permintaan yang dilakukan oleh pengguna. Mohon periksa kembali permintaan Transfer Otomatis sebelum menyetujuinya.<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Bagaimana cara mengaktifkan fitur transfer otomatis ke kantong Whiz?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>1. Klik ikon \\u2018Transfer Otomatis\\u2019<br \\\/>2. Pilih \\u2018Transfer ke Kantong\\u2019<br \\\/>3. Pilih Kantong<br \\\/>4. Pilih Metode Penyisihan, klik \\u2018Lanjut\\u2019<br \\\/>5. Pada Rincian Transfer, Klik \\u2018Buat Transfer\\u2019<br \\\/>6. Masukkan PIN<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Bisakah saya mengatur metode penyisihan yang berbeda untuk setiap kantong yang saya pilih?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Ya, Anda bisa mengatur metode penyisihan yang berbeda untuk setiap kantong.<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Apa yang dimaksud dengan metode \\\"jumlah tetap per periode\\\" pada transfer otomatis Kantong Whiz?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Metode &#8220;jumlah tetap per periode&#8221; memungkinkan Anda untuk menentukan nominal pengisian yang tetap akan ditransfer ke Kantong Whiz pada setiap periode tertentu. Anda dapat mengatur jadwal transfer dan durasi pengulangan sesuai dengan preferensi Anda.<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Apa yang dimaksud dengan metode \\\"persentase dari uang yang masuk\\\" pada transfer otomatis Kantong Whiz?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Dalam metode &#8220;persentase dari uang yang masuk&#8221;, Anda akan mengatur persentase tertentu dari total uang yang masuk ke akun Whiz yang akan ditransfer otomatis ke Kantong Whiz.<\\\/p><p>Misalnya, Anda mengatur persentase 10% dan Anda melakukan top-up atau terdapat transfer masuk dari teman\\\/keluarga sebesar Rp1.000.000, maka Rp100.000 akan secara otomatis ditransfer ke Kantong Whiz.<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Apa yang dimaksud dengan metode \\\"pembulatan transaksi ke nominal terdekat\\\" dalam transfer otomatis Kantong Whiz?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Metode &#8220;pembulatan transaksi ke nominal terdekat&#8221; memungkinkan setiap transaksi yang Anda lakukan dibulatkan ke nominal terdekat, dan selisihnya akan ditransfer otomatis ke Kantong Whiz.<\\\/p><p>Misalnya, jika Anda melakukan transaksi sebesar Rp27.000 dan mengatur pembulatan ke nominal terdekat Rp5.000, maka Rp3000 akan ditransfer ke Kantong Whiz dan jumlah saldo yang akan dipotong dari dompet Anda sebesar Rp30.000.<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Apakah saya akan menerima notifikasi setelah transfer otomatis ke kantong Whiz selesai dilakukan?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Ya, Anda akan menerima notifikasi setiap transfer otomatis dilakukan<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Bagaimana cara mengubah jadwal transfer otomatis ke kantong Whiz setelah diatur?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>1. Klik ikon \\u2018Transfer Otomatis\\u2019<br \\\/>2. Pada Jadwal Transfer Otomatis, pilih halaman &#8216;Keluar&#8217;<br \\\/>3. Pilih kantong transfer otomatis yang ingin diubah<br \\\/>4. Klik &#8216;Edit Settings&#8217;<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Bagaimana cara membatalkan pengaturan transfer otomatis ke kantong setelah diatur?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>1. Klik ikon \\u2018Transfer Otomatis\\u2019<br \\\/>2. Pada Jadwal Transfer Otomatis, pilih halaman &#8216;Keluar&#8217;<br \\\/>3. Pilih kantong transfer otomatis yang ingin dihapus<br \\\/>4. Klik &#8216;Hapus&#8217;<br \\\/>5. Klik &#8216;Ya, Hentikan transfer&#8217;<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Bagaimana cara mengatur Uang Saku?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>1. Klik ikon &#8216;Info Uang Saku&#8217; di beranda<br \\\/>2. Klik &#8216;Buat Jadwal Uang Saku&#8217;<br \\\/>3. Masukkan judul, jumlah, jadwal uang saku, periode pengulangan, dan tujuan. Centang kotak &#8216;Transfer Uang Saku Secara Otomatis&#8217; jika Anda ingin saldo ditransfer dari saldo dompet Anda ke penerima secara langsung berdasarkan jadwal.<br \\\/>4. Setelah selesai, klik tombol &#8216;Atur Uang Saku&#8217; dan klik &#8216;Konfirmasi&#8217; untuk transfer otomatis.<\\\/p><p><strong>Catatan: <\\\/strong>Fitur uang saku sudah diubah menjadi fitur transfer otomatis. Lihat pertanyaan &#8220;Bagaimana cara mengaktifkan fitur transfer otomatis?&#8221;<\\\/p><p>\\u00a0<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Jika saya menerima notifikasi pemberian Uang Saku, apakah Uang Saku akan secara otomatis ditransfer ke akun anak?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Tidak. Anda tetap perlu memenuhi langkah-langkah transfer berikut &#8211;<br \\\/>1. Klik notifikasi pengingat uang saku<br \\\/>2. Pastikan tujuan, jumlah dan kategori transfer, klik tombol &#8216;Konfirmasi&#8217;<br \\\/>3. Otorisasi transaksi dengan PIN Anda dan terima bukti transfer<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Apa yang terjadi jika saya tidak memiliki saldo yang cukup untuk melakukan transfer Uang Saku? Apakah saya akan menerima reminder selanjutnya?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Tidak. Namun Anda tetap dapat melihat pengaturan Uang Saku yang telah Anda buat.<\\\/p><p><strong>Catatan: <\\\/strong>Fitur uang saku sudah diubah menjadi fitur transfer otomatis.<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Apa yang terjadi saat orang tua tidak memiliki cukup uang untuk mengirim uang saku kepada semua anak yang dipilih?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Tidak ada uang saku yang akan dikirim ke salah satu anak. Orang tua harus secara manual mengirim uang saku kepada semua anak untuk periode tersebut.<\\\/p><p><strong>Catatan: <\\\/strong>Fitur uang saku sudah diubah menjadi fitur transfer otomatis.<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Bagaimana cara mengubah uang saku dari transfer otomatis ke transfer manual (hanya reminder)? Atau dari transfer manual ke transfer otomatis?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Menggunakan akun orang tua,<br \\\/>1. Klik ikon &#8216;Uang Saku&#8217;<br \\\/>2. Di bawah bagian &#8216;reminder uang saku&#8217;, klik tombol &#8216;Edit&#8217;<br \\\/>3. Untuk membuat transfer uang saku otomatis, centang kotak \\u201cTransfer uang saku secara Otomatis\\u201d, dan untuk mentransfer uang saku secara manual, hapus centang pada kotak. Klik &#8216;Simpan&#8217;<\\\/p><p><strong>Catatan: <\\\/strong>Fitur uang saku sudah diubah menjadi fitur transfer otomatis. Lihat pertanyaan &#8220;Bagaimana cara mengubah\\\/mengedit transfer otomatis?&#8221;<\\\/p><p>\\u00a0<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Bagaimana cara mengirim nominal yang berbeda untuk setiap anak?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Untuk saat ini kamu tidak bisa mengirim nominal yang berbeda dalam satu Uang Saku. Kamu bisa melakukannya dengan membuat Uang Saku secara terpisah.<\\\/p><p><strong>Catatan: <\\\/strong>Fitur uang saku sudah diubah menjadi fitur transfer otomatis. Lihat pertanyaan &#8220;Apakah saya dapat mengatur jumlah transfer yang berbeda untuk setiap periode dengan fitur auto transfer?&#8221;<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Bagaimana cara saya mengakses parental control?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>1. Klik ikon &#8216;Pantauan&#8217; di bar navigasi bagian bawah<br \\\/>2. Pilih anak yang ingin diatur parental control<br \\\/>3. Klik &#8216;Parental Controls&#8217;<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Bagaimana cara mengatur batas pengeluaran mingguan?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>1. Klik ikon &#8216;Pantauan&#8217; di bar navigasi bagian bawah<br \\\/>2. Pilih anak yang ingin diatur parental control<br \\\/>3. Klik &#8216;Parental Controls&#8217;<br \\\/>4. Ubah tombol off menjadi on pada &#8216;Kunci pengeluaran setelah melewati limit mingguan&#8217;, kemudian atur berapa nominal yang anda ingin batasi<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Apa saja yang termasuk dalam batas pengeluaran mingguan?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Seluruh pembayaran untuk barang dan jasa, hingga transfer keluar antar akun Whiz.<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Kapan limit pengeluaran anak di-reset?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Batasan pengeluaran mingguan akan secara otomatis di-reset setiap hari Senin, pukul 12:01 WIB.<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Bagaimana cara saya mengatur ulang\\\/menghapus batas pengeluaran?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>1. Klik ikon &#8216;Pantauan&#8217; di bar navigasi bagian bawah<br \\\/>2. Pilih anak yang ingin diatur parental control<br \\\/>3. Klik &#8216;Parental Controls&#8217;<br \\\/>4. Ubah tombol on menjadi off pada &#8216;Kunci pengeluaran setelah melewati limit mingguan&#8217;<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Sebagai seorang orang tua, bagaimana cara saya membatasi anak untuk membelanjakan uangnya?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>1. Klik ikon &#8216;Pantauan&#8217; di bar navigasi bagian bawah<br \\\/>2. Pilih anak yang ingin diatur parental control<br \\\/>3. Klik &#8216;Parental Controls&#8217;<br \\\/>4. Ubah tombol off menjadi on pada &#8216;Kunci sementara transaksi akun anak&#8217;<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Apa yang dimaksud dengan sebuah transaksi akun telah terkunci?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Akun tersebut tidak dapat melakukan seluruh pembayaran untuk barang dan jasa, hingga transfer keluar antar akun Whiz.<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Mengapa saya melihat notifikasi \\\"Transaksi Dikunci\\\" pada homepage?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Penyebab terkuncinya transaksi akun anak sebagai berikut:<\\\/p><ol><li>Pengeluaran akun anak telah melewati batas pengeluaran mingguan<\\\/li><li>Orang tua yang mengunci transaksi akun anak secara manual<\\\/li><\\\/ol>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Bisakah saya membuka kunci akun anak saya?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Hanya akun orang tua yang dapat membuka kunci transaksi akun anak dengan cara berikut &#8211;<\\\/p><p>Jika transaksi akun anak telah terkunci karena telah melewati batas pengeluaran mingguan,<br \\\/>1. Klik ikon &#8216;Pantauan&#8217; di bar navigasi bagian bawah<br \\\/>2. Pilih anak yang ingin diatur parental control<br \\\/>3. Klik &#8216;Parental Controls&#8217;<br \\\/>4. Pada menu &#8216;Kunci pengeluaran setelah melewati limit mingguan&#8217;, tingkatkan jumlah nominal batas pengeluaran<\\\/p><p>Jika transaksi akun anak telah terkunci karena orang tua yang mengunci transaksi akun anak secara manual,<br \\\/>1. Klik ikon &#8216;Pantauan&#8217; di bar navigasi bagian bawah<br \\\/>2. Pilih anak yang ingin diatur parental control<br \\\/>3. Klik &#8216;Parental Controls&#8217;<br \\\/>4. Ubah tombol on menjadi off pada &#8216;Kunci sementara transaksi akun anak&#8217;<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Bagaimana cara mengatur notifikasi untuk transaksi yang melebihi batas?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>1. Klik ikon &#8216;Pantauan&#8217; di bar navigasi bagian bawah<br \\\/>2. Pilih anak yang ingin diatur parental control<br \\\/>3. Klik &#8216;Parental Controls&#8217;<br \\\/>4. Ubah tombol off menjadi on pada &#8216;Kirim notifikasi setiap anak bertransaksi&#8217;, kemudian atur berapa nominal yang anda ingin beri notifikasi<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Mengapa saya tidak menerima notifikasi dari aplikasi?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Anda dapat mengaktifkan notifikasi aplikasi Whiz pada <em>smartphone<\\\/em> Anda. Instruksi per masing-masing jenis smartphone dapat ditemukan di bawah ini.<\\\/p><p>Android: <a class=\\\"waffle-rich-text-link\\\" href=\\\"https:\\\/\\\/support.google.com\\\/android\\\/answer\\\/9079661?hl=en#zippy=%2Cturn-notifications-on-or-off-for-certain-apps\\\">https:\\\/\\\/support.google.com\\\/android\\\/answer\\\/9079661?hl=en#zippy=%2Cturn-notifications-on-or-off-for-certain-apps<\\\/a><\\\/p><p>iOS<a class=\\\"waffle-rich-text-link\\\" href=\\\"https:\\\/\\\/support.apple.com\\\/guide\\\/iphone\\\/change-notification-settings-iph7c3d96bab\\\/ios\\\">: <\\\/a><a class=\\\"waffle-rich-text-link\\\" href=\\\"https:\\\/\\\/support.apple.com\\\/guide\\\/iphone\\\/change-notification-settings-iph7c3d96bab\\\/ios\\\">https:\\\/\\\/support.apple.com\\\/guide\\\/iphone\\\/change-notification-settings-iph7c3d96bab\\\/i<\\\/a>os<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Selain PIN, apa yang bisa saya gunakan untuk otentikasi transaksi?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Anda dapat menggunakan otentikasi biometrik &#8211; baik otentikasi sidik jari atau <em>Face ID<\\\/em><\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Bagaimana cara mengaktifkan otentikasi biometrik?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>1. Klik bagian \\u2018profil\\u2019 pada homepage Whiz<br \\\/>2. Klik ikon roda gigi di kanan atas<br \\\/>3. Pada bagian &#8216;Keamanan\\u2019 terdapat pilihan \\u2018Gunakan Biometrik\\u2019<br \\\/>4. Aktifkan tombol \\u2018Gunakan Biometrik\\u2019 dan verifikasi sensor sidik jari kamu atau otentikasi face ID kamu<br \\\/>Autentikasi Biometrik sudah aktif, kamu tidak perlu lagi memasukkan PIN untuk masuk ke akun Whiz atau saat transaksi<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Mengapa saya tidak dapat menggunakan otentikasi biometri?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Fitur ini hanya tersedia jika perangkat Anda mendukung otentikasi <em>Face ID<\\\/em>\\\/Sidik Jari.<\\\/p><p>Anda dapat mengatur fitur ini, seperti menonaktifkan atau mengaktifkannya kembali melalui halaman &#8216;Profil&#8217; di aplikasi. Jika Anda tidak dapat menggunakan sidik jari\\\/<em>Face ID<\\\/em> saat melakukan transaksi, Anda hanya perlu memasukkan PIN untuk menyelesaikan transaksi.<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Apa yang terjadi apabila handphone hilang atau SIM Card sudah tidak aktif?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Segera hubungi Costumer Support Whiz, dengan mengirimkan email ke cs@Whiz.id. Kami akan segera membantu Anda untuk melakukan blokir dan buka blokir terhadap rekening Whiz Anda.<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Bagaimana cara saya mengetahui apakah transaksi saya berhasil atau tidak?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Apabila transaksi telah berhasil dilakukan, akan tercatat di halaman \\u201cInformasi Pengeluaran\\u201d.<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Bagaimana jika saya merasa akun Whiz saya disalah gunakan oleh orang lain?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Jika Anda merasa seseorang menggunakan akun Whiz Anda tanpa sepengetahuan Anda, seperti:<\\\/p><ul><li>Anda menerima notifikasi yang berisi bahwa seseorang sudah mengubah profil seperti nama, nomor telepon, atau alamat email Anda di aplikasi Whiz. Anda dapat memeriksa halaman &#8216;Profil&#8217; untuk melihat apakah ada perubahan atau tidak. Jika profil Anda tidak berubah, berarti akun Whiz Anda aman. Tetapi, Anda harus selalu waspada dan jangan memberikan izin kepada orang lain untuk mengakses akun Anda.<\\\/li><li>Ada yang meminta kode OTP akun Whiz Anda karena berbagai alasan atau berpura-pura berasal dari Whiz. Whiz tidak pernah meminta kode OTP dengan alasan apapun.<\\\/li><\\\/ul><p>Anda juga bisa melaporkan kepada kami melalui cs@Whiz.id<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Bagaimana jika saya merasa mengalami penipuan?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Jika Anda mengalami scam untuk kasus seperti:<\\\/p><ul><li>Seseorang yang mengaku sebagai karyawan Whiz dan memberitahu Anda bahwa Anda memenangkan kontes dan mendapatkan voucher, cashback, promo khusus, atau uang tunai sebagai hadiah<\\\/li><li>Seseorang yang mengaku sebagai karyawan Whiz meminta Anda untuk mentransfer sejumlah uang atau saldo dompet<\\\/li><li>Seseorang yang mengaku sebagai karyawan Whiz meminta Anda untuk membeli barang, jasa, atau top-up ke bank\\\/rekening seseorang<\\\/li><li>Seseorang yang mengaku sebagai karyawan Whiz meminta PIN atau OTP Anda.<\\\/li><\\\/ul><p>Anda harus selalu waspada terhadap mereka yang mengaku sebagai Whiz melalui media sosial atau email. Akun resmi kami hanya:<\\\/p><p>Instagram: @Whiz.idn<\\\/p><p>Email: cs@Whiz.id<\\\/p><p>Jika Anda mendapatkan pesan dari akun selain yang disebutkan di atas, jangan ditanggapi! 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Frequently Asked Questions Do I have enough space for a lorem ipsum dolor sit amet? Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo. Nemo enim ipsam voluptatem quia voluptas sit \u2026<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/websitedemos.net\/garden-maintenance-02\/faq\/\"> <span class=\"screen-reader-text\">FAQ<\/span> Read More \u00bb<\/a><\/p>","protected":false},"author":2,"featured_media":16942,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"enabled","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-623","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Butuh Bantuan? 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